Best Toilet Repair in Charlotte NC

These guys are great! They called to see if they could come early. I wanted a light installed that was supposed to have been wired when the house was built and only waiting on a fixture. These guys had to buy a new drill bit and do a difficult rewrite to make it work. (Darn builder!) They did the work fast and did not charge for the bit or the time to go get it. The cost was very reasonable and my fixture is fantastic! I will use them again!

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

Happy with the result, great service, and price.

Kashir from Roby Electric came out to replace our existing chandelier in our foyer.  I couldn't be happier with the entire experience.  They sent a reminder text the day before.  Day of, I received both a phone call that they were on the way, and a text with a picture and name of the technician we should expect.  The gentlemen were fast and very courteous.  They wore booties in the house and cleaned up after themselves.  Highly recommend!  I do suggest you call though, as others have mentioned I never received a call back when I went through their online system.

We wanted to replace the 15 year old halogen under cabinet lights in our kitchen. Chris took the LED's we purchased and had all four in place and looking fantastic In less than an hour.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

Reached out to this company several times by website and phone. Finally received a response when I sent a text. I happy sent repairs needed and home address to be told I was outside of their service area. Website should not say they service in and around Charlotte if they only service Mint Hill and Matthews. Poor advertising and poor timing in responding to inquiries.

This review is solely based on customer service. For the most part technician was professional, courteous, and responsive. Customer service, on the otherhand, was poor, unprofessional, and not helpful at all.

Called M&S to locate and repair leak in a downstairs half bath. I called M&J customer service to have plumber come back out, after misdiagnosing leak. The customer service rep, Rita, was rude, argumentative, impatient, and accusatory. After explaining the toilet was not issue and I needed a technician to come back out, ASAP. Water was destroying my floors. She told me I caused the problem by installing flooring around toilet.

All said and done, I called another plumbing company who came out and actually narrowed down possible issues and figured out; it was my neighbor's water heater leaking into my unit.

I called to speak to customer service manager about experience with Rita. I was transferred to an admin in CLT; then back to Rita. She laughed and again rude, nasty, and not helpful. Needless to say, I'm posting here because after several additional attempts to speak to manager, no luck.

Other Comments:

Over priced - $700 to remove and reinstall toliet.

Not transparent on additional cost. When I made appointment they said it would be a $69 service call, but when technician came out he said it was $69+$125 diagnostic charge.

I have used Jim Dickerson plumbing over the years, however will not use their services any longer. They over charge for labor and the cost of repairs. I had someone come out for 2 plumbing issues.. A leaking sink and tub. I was charged 3 hours of labor for sealing a leak under the kitchen sink and an attempt to repair the tub leak. The tub leak was not able to be fixed because of the need to replace a valve. The technician spent hours trying to find the water source in the house and then left to go get parts to attempt to repair the tub leak. I was charged 441.00 for labor and the cost of repairing the leak under the sink which was sealed.
After sending a request to speak with the technician to find out exact details of the work, their accounting department sent a return email only that stated they overcharged for the work done and credited 200.00. The total cost still remained at 288.00. I was charged for the time the tech left and attempted to find a part for work that was not completed. After knowing their inconsistency in their work, I will no longer use their services. Very disappointed.

I had purchased an Angie's List offer for an installed outdoor electrical box back in the winter (November)... and wished to delay the installation until warmer weather. Not a problem.
IRV allowed me to delay the work until April and scheduled the work at my convenience. IRV's office called when their electrician (Mike Kirk) was on his way, and he arrived promptly within the half hour as promised. I showed him the location for the new service and the location for the existing service to tap into for the outdoor feed.
Within a short time he had determined what needed to be done to upgrade a 50-YO feed formerly connected to a well-pump into an UP-TO-CODE interior storage area dual-receptacle service... and a feed to an equally legal outdoor covered GFI-equipped dual-receptacle. He was very professional and made sure to explain to me the changes needed and how he was going to proceed. He made sure It met my expectations and proceeded to de exactly what he said he would do.
His work was well done, and he made sure that all loose debris from the job was cleaned up. I would certainly recommend IRV (and Mike), and I would call IRV (requesting Mike, if possible) for any electrical work I needed in the future.