Best Solar Water Heater Repair in Phoenix AZ
Just had General Solar out to redo my pool solar. My old system was at the end of its useful life and was getting to be a headache to maintain.
Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool.
They showed up on time and worked diligently to get everything hooked up.
Could not be happier! Highly recommend
http://www.generalsolaraz.com
Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool.
They showed up on time and worked diligently to get everything hooked up.
Could not be happier! Highly recommend
218 W Hampton Ave Ste 7 Phoenix, AZ 85210
Kelly at EOS was so easy to talk to and extremely knowledgeable. I ended up going with them for the higher efficiency panels I'd wanted for our current system. They made the whole process so easy. After looking around for fair price and the ability to install quickly; they came up with awesome pricing and actually listen to me. No one tried to BS me into more than I needed or wanted. They spent time answering my questions, and never talked over my head (so refreshing). They got me installed within two weeks of first contact! The new panels look great and you can tell the installer Chris loves what he does. Solar has saved me thousands and with these new added panels, I'm saving even more. Bye-bye APS, and thank you EOS! You're the best and I'm surly going to be sending everyone I know your way.
https://eosenergysolutions.com
Phoenix, AZ
Blue Plumbing came today and installed a new bathtub-shower for us. They arrived on time and were very professional and efficient. They were even able to provide the bathtub shower as they had it in stock, so we did not have to wait for delivery from a store. Shower head, bathtub faucet, and sink faucet look great as well! They also quoted us a fair price on a kitchen sink faucet and garbage disposal install.
http://www.blueplumbingphx.com
Phoenix, AZ
I started talking to Danielle about solar for our home since our electric bill was so high summer of 2019. She was so educated and had great customer service. Any question we had, she answered quickly. Brandon was also a pleasure to work with. He got our solar installed very quick after we made a great deal and he even threw in a free 65" tv to say thank you! Highly recommend Divine Solutions if you're thinking about buying solar for your home!
https://www.dsvet.net
Mesa, AZ 85206
UPDATE AFTER BUSINESS COMMENT:
1st, I have to say that I dropped their rating to 1 star because Jamie M. just wants to argue. I would have been happy to go the other way in my review, but it seems he would rather argue, so I took it to one star. Yes, he sent me a private message and I thought that was good. I don't enjoy writing negative reviews, but I will always write the truth.
2nd. He says he never got my contact information or scheduled a day or time to meet. Well he is partially right. My contact information, as explained to his associate Nick, I chose to write to them from my personal email and told him what it was. That was to allow more space and it was easier. The yelp email actually says right on it " Reply on Yelp for a more convenient hiring experience or reply directly to this email". That is what I did. So no, it doesn't show in the Yelp communications as he says, because it was sent from my personal email. All this shows is that they don't go through their emails (or a lack of responsiveness). As to an appointment, in his email he wrote: " I have availability tomorrow afternoon or Thursday?" Sounds to me like he was offering an appointment. However, without a specific time, when I wrote through my personal email, I said I would need to have a time. I am posting the email with my personal info blacked out. HE NEVER WROTE BACK. Now let's just suppose that for some reason he didn't get my email. I don't know why he wouldn't since others get them, even other Yelp businesses. Again, more likely he thought it was spam or they just don't read email. But suppose... don't you think it would have been better to write back and say something like: " We are really looking forward to helping you, but unfortunately we haven't heard from you". That would have been far better than how he is handling this and I would have said, uh oh, the internet's version of the Bermuda Triangle struck again - and I would have sent it again or called. Simple solution! No argument, and likely a new customer. Not now.
3rd. He says that I wrote that if they didn't walk away, I would write another bad review. Wrong again, Jamie M. I would challenge him to post those words here from any email that I sent. He won't be able to do it, because I never said that. Again, I will be happy to post the email that I did write if needed... but I never said that.
4th. He talks about the yelp communication again as if repeating it will suddenly make it right. It won't because again, I didn't send through yelp, I used my personal email knowing it would be quicker and I would have more space. I did give his associate Nick my email, address ( with cross streets) and phone number. He had to have my phone number, because again, I didn't call Nick - HE CALLED ME! Hmmmm, now how would he get my phone number if I hadn't sent it? He actually called while I was on the phone with the solar company that said they worked directly with Fenix Pool and Solar. I am sure they could confirm that, but I will include a partial screen shot from my call log. It shows Fenix Pool calling me. When they called, it came up as unknown. I added the Fenix Pool logo when I expected to be working with them. Most people will recognize the green arrow coming in is an incoming call. I do that, just to show Jamie M is not being honest.
5th. He says I couldn't set an appt. Wrong again. I said I couldn't set on Thurs or Fri. due to doctor appts. I suggested other times or that they go to a search engine and view my property to see if there would be room for a non-roof placed system.
6th - He says "I called Thurs eve" and then 1 day later wrote a 2 star review. My phone log clearly shows that their phone call to me was on 1/12 which in 2022 was on a Wed. NOT a Thurs. My review wasn't written until Sat the 16th. Yes, that is 4 days, what would you feel? I did say that 4 days later I hadn't heard from them and that is true - so he only has his own company to blame.
7th -I copied this right from the private email he sent me ( where this would have been much better off handled), but he wrote: "I know Nick was working on your roof measurements and planning on send you your proposal this Monday." Again, I could post the whole email. I wrote him back and said "I don't know why he was working on roof measurements, because I specifically said several times that I did not want a roof -based system." Others have explained to me, about the problem with a roof system since pool water is being pumped onto your roof and if there is ever a leak, you will have more than just a pool heat problem. I said that over and over. He said he understood. Even if for some reason "he forgot", why not send a message or call after a few days " we didn't forget, should have it ready by next week." THEY DIDN'T. I heard nothing until I answered him back and in private where it belongs. Since he chose to try to make things up here, I felt I had to respond here. My review stands - with a lower star rating
http://www.fenixpoolsolar.com
1st, I have to say that I dropped their rating to 1 star because Jamie M. just wants to argue. I would have been happy to go the other way in my review, but it seems he would rather argue, so I took it to one star. Yes, he sent me a private message and I thought that was good. I don't enjoy writing negative reviews, but I will always write the truth.
2nd. He says he never got my contact information or scheduled a day or time to meet. Well he is partially right. My contact information, as explained to his associate Nick, I chose to write to them from my personal email and told him what it was. That was to allow more space and it was easier. The yelp email actually says right on it " Reply on Yelp for a more convenient hiring experience or reply directly to this email". That is what I did. So no, it doesn't show in the Yelp communications as he says, because it was sent from my personal email. All this shows is that they don't go through their emails (or a lack of responsiveness). As to an appointment, in his email he wrote: " I have availability tomorrow afternoon or Thursday?" Sounds to me like he was offering an appointment. However, without a specific time, when I wrote through my personal email, I said I would need to have a time. I am posting the email with my personal info blacked out. HE NEVER WROTE BACK. Now let's just suppose that for some reason he didn't get my email. I don't know why he wouldn't since others get them, even other Yelp businesses. Again, more likely he thought it was spam or they just don't read email. But suppose... don't you think it would have been better to write back and say something like: " We are really looking forward to helping you, but unfortunately we haven't heard from you". That would have been far better than how he is handling this and I would have said, uh oh, the internet's version of the Bermuda Triangle struck again - and I would have sent it again or called. Simple solution! No argument, and likely a new customer. Not now.
3rd. He says that I wrote that if they didn't walk away, I would write another bad review. Wrong again, Jamie M. I would challenge him to post those words here from any email that I sent. He won't be able to do it, because I never said that. Again, I will be happy to post the email that I did write if needed... but I never said that.
4th. He talks about the yelp communication again as if repeating it will suddenly make it right. It won't because again, I didn't send through yelp, I used my personal email knowing it would be quicker and I would have more space. I did give his associate Nick my email, address ( with cross streets) and phone number. He had to have my phone number, because again, I didn't call Nick - HE CALLED ME! Hmmmm, now how would he get my phone number if I hadn't sent it? He actually called while I was on the phone with the solar company that said they worked directly with Fenix Pool and Solar. I am sure they could confirm that, but I will include a partial screen shot from my call log. It shows Fenix Pool calling me. When they called, it came up as unknown. I added the Fenix Pool logo when I expected to be working with them. Most people will recognize the green arrow coming in is an incoming call. I do that, just to show Jamie M is not being honest.
5th. He says I couldn't set an appt. Wrong again. I said I couldn't set on Thurs or Fri. due to doctor appts. I suggested other times or that they go to a search engine and view my property to see if there would be room for a non-roof placed system.
6th - He says "I called Thurs eve" and then 1 day later wrote a 2 star review. My phone log clearly shows that their phone call to me was on 1/12 which in 2022 was on a Wed. NOT a Thurs. My review wasn't written until Sat the 16th. Yes, that is 4 days, what would you feel? I did say that 4 days later I hadn't heard from them and that is true - so he only has his own company to blame.
7th -I copied this right from the private email he sent me ( where this would have been much better off handled), but he wrote: "I know Nick was working on your roof measurements and planning on send you your proposal this Monday." Again, I could post the whole email. I wrote him back and said "I don't know why he was working on roof measurements, because I specifically said several times that I did not want a roof -based system." Others have explained to me, about the problem with a roof system since pool water is being pumped onto your roof and if there is ever a leak, you will have more than just a pool heat problem. I said that over and over. He said he understood. Even if for some reason "he forgot", why not send a message or call after a few days " we didn't forget, should have it ready by next week." THEY DIDN'T. I heard nothing until I answered him back and in private where it belongs. Since he chose to try to make things up here, I felt I had to respond here. My review stands - with a lower star rating
1515 W Deer Valley Rd A 105 Phoenix , AZ 85027
Seems like review ratings have gone down over time. Getting a total lack of communication. Install is supposed to be today but still haven't heard anything, despite repeated requests. Will update if they ever come by to install.
Ahh, 3 wks later and the install happened. Finally decided to call main office and got a lot more results than going through sales rep. Would have been nice if he told us this to begin with, rather than constantly putting us off. Install crew was exceptional. Efficient, clean and informative. Got it done in 2 days, now have to wait for all the other inspections before we can turn it on, but at least it's a start.
https://www.pepsolar.com
Ahh, 3 wks later and the install happened. Finally decided to call main office and got a lot more results than going through sales rep. Would have been nice if he told us this to begin with, rather than constantly putting us off. Install crew was exceptional. Efficient, clean and informative. Got it done in 2 days, now have to wait for all the other inspections before we can turn it on, but at least it's a start.
2025 W Deer Valley Rd Ste104 Phoenix, AZ 85027
If you're going to have a solar controller installed please buy your own and have them install it. The gentleman that came out was very professional and did a great job. The problem I had was that the controller they installed was $295 with the actuator valve on Amazon, I was charged $395 for the controller and I was going to be charged $300 for the actuator. The installer gave me a break and only charged me $255 for the actuator valve. I mean if that isn't price gouging I don't know what is. I feel I was totally ripped off by Heliocoil. So please do some research before which I usually do but I trusted them but I was sooooo wrong.
http://www.heliocolwest.com
Phoenix, AZ
They came out to my house and said they would hook me up with this great solar system that would help offset the cost of power from my house and I'd save money every month, and how their system was this amazing setup, and that I was getting this great deal, and could potentially sell some power back in the cooler months to make a little even. Turns out pretty much none of that is true.
The breaker that connects the system to my house constantly trips so I am not able to harness any of the power that those panels are creating, along with that they under sold me on how big the system should be. And come to find out, they are one of the most expensive companies to get solar from, that and the panels and inverter they use, they are industry standard, so nothing special there either.
I've contacted them several times about getting someone out to fix my constantly tripping breaker, and they say they will have someone contact me Tuesday, every time its Tuesday. And yet I never get a call, or text or voice mail from anyone. I tried to setup my portal to at least notify me when the system is having issues, and that doesn't seem to work either. But it does have the option to send them notifications when the system on my house is acting up. Honestly I am super unsatisfied with this whole experience. Its costing me money and I'm getting no benefit from this system, at this point I just want it removed from my house so I can forget that I even wanted solar in the first place.
https://www.sunupamerica.com
The breaker that connects the system to my house constantly trips so I am not able to harness any of the power that those panels are creating, along with that they under sold me on how big the system should be. And come to find out, they are one of the most expensive companies to get solar from, that and the panels and inverter they use, they are industry standard, so nothing special there either.
I've contacted them several times about getting someone out to fix my constantly tripping breaker, and they say they will have someone contact me Tuesday, every time its Tuesday. And yet I never get a call, or text or voice mail from anyone. I tried to setup my portal to at least notify me when the system is having issues, and that doesn't seem to work either. But it does have the option to send them notifications when the system on my house is acting up. Honestly I am super unsatisfied with this whole experience. Its costing me money and I'm getting no benefit from this system, at this point I just want it removed from my house so I can forget that I even wanted solar in the first place.
3321 E Atlanta Ave Phoenix, AZ 85040