Best Heater Repair in Phoenix AZ

I would give a 3.5 star if I could.  I'm actually impressed with their prompt quote, and the availability of the water heater we needed to replace immediately.  
I called just after 6 am on a Monday and my call was answered immediately.  The man on the phone said they had the water heater we needed and could send someone out first thing (8:30 am).  
Our water heater was leaking, so it was important to have someone out as quickly as possible to prevent any water damage.  After waiting until 10 am and no service tech yet, my husband called and was told they had GPS and the tech was close; well he didn't show until closer to noon and said they double booked.  This delay not only wasted our time off from work, but put our home at risk of water damage.  
On the positive, their price was competitive, and the job was done well by the tech.

I've been a home owner for 12 years and had my share of repair needs in all areas. Plumbing is one of the scariest, most annoying, and costly processes within this realm. I had a leak under the slab and several other minor issues. The guys at Flush King made it painless and smooth while offering excellent quality service and charging a more than competitive price. I'll only use and recommend them in the future!

We have a home that was built in 1978. When we purchased our home this last September, we had the seller throw in a home warranty so when our pipes started backing up, I called our home warranty company. I was charged a $69 service fee and had to wait 4 days for the company they chose to come look. That company proceeded to tell us that they couldn't snake our drains because there was no clean out. They then quoted us $2000 to have one installed and the home warranty wouldn't cover it. I was in tears. I couldn't afford that. When they left I started looking for someone else. I ended up calling Ro and he was at my home within 30 minutes. Another 30 minutes and $250 and he had cleared my line all the way to the street!!!! He is absolutely one of the kindest, most hones business men I have ever met! He even told me how to prevent it from happening again! I would not only recommend him to ANYONE, I would also like to say thank you for restoring my faith in service technicians.

Jackie and Craig were awesome throughout this process and they were very responsive for what we needed to get done. Highly recommended and not overpriced

Technician was right on time. Was respectful and did a great job. Very informative too. Prices are fantastic at least for drain clearing. I would use them again.

This company wow what a joke!!!
Take your business elsewhere!!!
A bunch of liars!!!!!
On 12/19 we called to have a line pumped out due to rocks. I had a plumber onsite waiting for them. Keep in mind I'm paying $125 an hour to my plumber.
We both spoke to Ken and explained exactly what we need and what's going on. We were told Pepe would be there and would pump the line out! Great!!! Hours pass and excuse after excuse then finally someone shows up with a shop vac.... REALLY???? He then gets on the phone with Donald who says tomorrow 12/20 someone with a pump truck will be there at 2pm. Ok no problem mistakes happen. So come Sunday I call to confirm my 2pm appointment and I'm told they are running 30 minutes behind schedule. Ok no problem I let my plumber know and he then plans to head over there. At 3pm I receive a call saying that the job they are working on is almost done and they will be there.. At this point I'm starting to realize this company is shady (no other way to put it). At 3:30 I am once again calling to find out what's going on. I very sternly tell them if they can't do the job please let me know so I can call someone else. The lady says no we are still coming.. By 4pm I've had enough after all I'm paying my plumber to stand around. I call the company back to find out what's going on. I assume I get an answering service because she has no clue what's going on then ask me if I need someone today!!! DUH LADY I HAVE A 2pm appointment! So then I call Donald who is rude, and a complete jerk! He tells me an emergency came up I said excuse me I have tenants with no toilet or shower. After your companies screw up yesterday and the urgency of this matter why was my emergency not handled? After he decided to use foul language I told him that he had cost me hundreds of dollars paid to my plumber. He cursed at me again so I told him I'm going to file a complaint with the bbb!
Very unprofessional company no wonder most of their Yelp reviews look fake!!!

I Appreciate these guys coming out and explaining the services and what they recommended for my septic system. They did a great thorough job, no surprise charges everything was upfront! I will be using them again and will be recommending them to my family/friends/neighbors.

Niemeyer crew is exceptional in every way.  They schedule quickly, arrive on time and really know their stuff - without any upselling or deceptive practices.  Some of the most honest people you will find in the industry - and great senses of humor to go along with it.  I call them anytime I have a plumbing issue even though I have a home warranty.  I'm happy to pay them because I know it will be done right the first time and everything they do was necessary.  Best of the best!

I needed a water heater replaced but I really kinda wanted something better then what I had, which was a stock 50Gal Electric bradford white. Good unit, but nothing extraordinary. I started a spreadsheet to evaluate about a dozen plumbing outfits. After some online research I dropped this to just five. Jason won and I am very pleased with the results.
It took a while to get a hold of some one, however after about a month of back and forth they were able to help me find exactly what I wanted. Once that was take care of and the supplier issues were resolved (I wanted something special) they were able to move things around and schedule me for just a few days out and installed a very nice hybrid heat pump unit for under half of what any one else was quoting.

Good:
1) They will work with you to get you exactly what you want.
2) They do quality work and have some kind of warranty, though I suspect I will not be using it.
3) They are seriously worth the price! On the base unit I was looking at they were 15% - 30% cheeper then competitors. On the higher end unit I had installedJason was %55 cheeper. Mind you the competitor assured my their $3500 unit had a lifetime warranty while the one I got with Jason only has only a 12 -17 year warranty depending on what fails, but I am probably going to move in 5-10 years so that was OK with me.
4) Honest ! So I am not a total noob, and some companies I was looking at where telling me so much BS about how they need to do this and that for code and that was total BS. I know because I know the code, but also I know codes changed so I went and looked it up and code had not changed. But not Jason, Jason's office manager Twila told me everything she new and when she did not know she checked with one of the plumbers or suppliers or looked it up her self. And another was like - oh we will need to rip out all of this and re-drywall and re-paint and rebuild this platform etc. While, in all truth, this is not bad advice, a quick cavity probe showed it was completely unnecessary. And the price for this extra work absolutely outrageous.
5) Quality. One thing I notices is that it was just really well done. And while flex pipe is allowed, and one of the competitors I had out to give me a quote mocked the coper flex line I had because they only use high quality aluminum flex line, Jason hard piped it. He took the time to hard pipe / solder coper on every thing but the condensate lines, which was awesome! Not only does it look good it will last!
6) He did not complain about the cramped work space and cleaned up everything when he was done.
7) They never hard sell you. One competitor gave me the whole You need to accept this quote now or DOOM speech and most of them insisted on phone conversations where they would hard sell you. I mostly delt with Twila the office manager and she just worked with me to find an option I liked.

Bad:
1) It was hard to get ahold of them. I sent a generic quote request and had to send a second one before I got a response
2) They don't communicate by email - I know this is common for all of them but I really prefer email to actually talking to people.

ViTech came out for a home warranty plumbing service. Prompt reply and easily made arrangements to have my issue taken care of. He was quick, efficient, and honest.  Would definitely consider calling them again if the need arises.

My toilets and showers were backed up on a Sunday evening and Soro came out first thing the next morning and fixed everything. I had a company come out and misdiagnose the issue before Soro and Elite Rooter were able to solve the issues. Not only did he save me time, but he also saved me a lot of money. Trustworthy and knowledgeable.

I was sent this plumbing company from the service line warranty that I have for water and sewage lines. I checked the reviews on Yelp! Before they came of course and decided to go with them.

I live in an old house in uptown phoenix. I knew when I bought the house it had old plumbing which definitely presented some problems throughout the project. A water pipe in my backyard busted and was creating a small puddle in my yard. They discovered my plumbing was old galvanized pipes and very rusty and eroded. During the dig some of the sewage lines got damaged and those needed fixed too. They had to dig the yard, open some walls in my house and replace all the water lines with copper. We also replaced my hot water tank because it was found to be leaking. One problem after another! I recommend getting a warranty company that covers some of these expenses. My warranty coverage the exterior pipes but the pipes in my house and the water tank were my responsibility.

Pros: Nathan was nice even when I got frustrated about how long things were taking and through some setbacks. Some days I felt like we were taking 1 step forward and 2 steps back. We would fix one problem and then 2 more would arise. However, I made a list of everything that was happening and Nathan addresses them all. So far everything is working properly and I can get things back to normal.

Cons: At times, there was some miscommunications. I wish things were communicated more clearly. There was some trash left behind in the yard like cigarette butts and plastic bags and such. I wish things happened more timely. I was upset that I had a pipe leaking water and they couldn't get to me for a couple weeks because they were busy. Maybe it's because they are a smaller company idk.

All in all, I do think that this is a trustworthy company and they were honest with the problems that arose. I do feel that if something happens and doesn't work correctly they will make it right and fix it. I would recommend them for your plumbing needs.

We had a totally collapsed portion of a sewer lateral from our 1950's home.  It did take 2 days to get an initial consult scheduled, but once I was actually talking to a live person rather than just texting/Yelp messaging, they got me on the calendar for the following day.  They diagnosed the problem very quickly and sent a camera down the drain to locate the exact portion that had collapsed.  They scoped all three of our contributing laterals since I had paid for the one that was problematic to ensure there weren't additional issues on the horizon.  Braydon & Jamal started the following morning digging out the necessary areas for them to access the pipes that needed replacing.  They were quick, courteous, and extremely tidy at the end of the day, sweeping their work area and blocking off the area to ensure it was safe overnight.  They did wonderful work and I'm as pleased as anyone can be when having to pay for new sewer pipes.

Did a great job!!! Researched for experienced, honest plumber on Yelp and glad I found these guys. Very professional. Showed up on time. Straight forward pricing, no games or hidden charges. Will definitely use again.

Really good service and good work. Gave me a high level estimate over the phone. When I postponed the work, they were very flexible. They came back and completed the work, answering all of my questions about maintenance and construction of the water heater. The estimate allowed me to do some comparison shopping easily and there were no surprise charges added on. I would definitely call them again. The scheduling app was easy to use and I got text links to my request which made it easy to verify the service requested.

Robert was super helpful and knowledge - he gave great advice and was able to come out and help with several issues and my limited knowledge in short notice! Thanks for your help.

Great response time to a last minute needed repair!  Showed up on time, did the job quick -- even had to run out to a couple stores for the right hose.  Great price too!

I was recommended to this company by a friend who is in Real Estate, and boy am I glad. Josh gave me a time and was at my door right on time...He even gave me a call to let me know he would be here on time. With a smile on his face he quickly got the job done and his price was as he quoted on the phone. I live in an old mobile home and I am sure I will have more plumbing problems so I will definitely use Cobra!

Two stars since the rep on the phone was very knowledgeable and helpful. Everything was downhill from there. The guy they sent out seemed resentful that they even sent him to my house. He complained that he was too old to be working full time and the new owner didn't understand this. That wasn't even the worst part. He overwhelmingly complained that my septic system wasn't setup right (like complaining would make things better). Was grossly over charged for his trouble shooting suggestions which now I realize was just a way to upsell. Upset with this place, upset with myself for not realizing these tactics until after the fact. 395$ later I'm no closer to getting my septic service resolved; but one thing's certain, they're not getting anymore of my money.

Goettl is a prime of example of what is causing inflation in America.  Absolute criminal price gouging.  Called to have a shower/tub valve replacement and tub drain installed on replacement tub.  3-4 hour job involving no materials. I did all demo, wall opened and old tub removed,  and provided all materials except for maybe 2 feet of copper for valve change out.  Estimator came back in house and said $6000-8000.  I said your kidding right.  He went on high end and said maybe 4-5 hour job.  So I said your rate is $1500-2000 per hour for a simple plumbing one man job.  Guessing they are paying the plumber $40-50 per hour and keeping over $1500 per hour on top.   Told them they wasted theirs and my time.  Called PlumbSmart and they did entire project for $1400 and took 3 hours.  Absolutely criminal price gouging and ripping off the public by Goettl. .   Nothing to do with supply shortage.   Do not ever use this rip off company.