Best Insulation Inspection in Phoenix AZ

Great customer service. It's easy to get fooled into something if you do not know a lot about it. Along with multiple options, came useful information so I can avoid being fooled in the future. Knowing a little can go a long way when the price of a new unit is so high.

Larson Air Conditioning was a pleasure to work with.

Couldn't be happier with our service from Ideal Energy. Less than 24 hours ago, I'd never heard of this company. Due to an issue with the sensor linked to one of our thermostats, I gave Ideal Energy a call yesterday, in the late afternoon. They were able to add us to the schedule for first thing this morning. Today, around 7:30 am, I received an email and text message to let us know that Chris, the technician, was on his way. These alerts included Chris' photo and key information about him, e.g., his professional background and experience, number of years with the company, ROC number, etc. I've never seen this done before, but it set the stage for a great service call and ensured that it was a familiar face standing on our doorstep a few minutes later.

Chris was professional, friendly, and competent. He assessed the situation with condensation build-up near the sensor and also helped us with a separate issue we were having with another thermostat (linked to a different A/C unit) in the house. (For the latter issue, we knew that the thermostat would need to be replaced entirely, based on a lengthy phone call with the manufacturer a month earlier.) Chris gave us straightforward information about our thermostat replacement options, with details about pricing and the pros and cons of different models. He also offered to do touch up paint, if we happened to have any spare paint on hand, in the event that the model we chose took up less wall space than our previous one. He left to buy the thermostat that seemed like the best fit for our price point and home needs, as it was not one that he had on hand.

Less than two hours later, we had a sensor replaced for one thermostat and a new thermostat installed in another part of our house. The total price seemed reasonable and in line with (loose) estimates that I'd received when calling a few other A/C repair companies the day before. The $95 diagnostic charge for the appointment was applied toward the parts and labor of the work that Chris performed. We received an electronic copy of our invoice a minute or two after Chris left, to keep on file, and everything about the service call, from start to finish, was outstanding.

We couldn't have asked for a more competent and professional technician or a more positive experience overall. I'm happy that I reached out to Ideal Energy yesterday and trusted all of their 5-star reviews on Yelp. We couldn't have had a better experience.

Steve and Cody are very experience trust worthy!  I would recommend anyone to these guys!   I'm so glad I had the energy efficiency inspection done has saved me hundreds of dollars!  Thanks Desert diamond for being honest and knowledgable can't thank you enough!! You help me save money for me and my little family!

They responded fast and came to my house on the same day I requested service on a Saturday. They didn't charge me a trip charge or extra for a Saturday call and they did an excellent job. They send you photos of their work and allow you to pay via an app. Great service.

They are finally coming out to see if the air is flowing properly after taking their advice and getting over $4500 work done after using them for our SRP energy study. Will update again then