Best Insulation Inspection in Phoenix AZ
I signed a two page contract in March and was initially told my roof would be done in late April. On May 21st, I finally heard back and was told someone would be at my home in two days--I asked for a week delay because of household company and they agreed. I actually wasn't sure they were still going to perform the service. This is a busy company that rushed the contract signing (and we found an error they had to fix) but then took a long time to get back to us and schedule the work. The men showed up this week to work and were both friendly and polite. They worked hard. I thought they went out of their way to be extra polite in fact. The owner had assessed the condition of my roof prior to signing the contract and giving us the final quote. However, after power washing my roof (BTW: which basically completely dirties your backyard and pool) and coming back to begin applying the foam, I was told that two spots on the roof had further water damage and some mold that they would have to remove for an additional charge, but at the end of the day they agreed to fix it without charging me. Let's say I wasn't happy and they agreed with me. While the employees were always polite, the less than five stars represents the need for better communications, contract oversight, and the timely scheduling of their work. I do not have any reason to believe their work was inferior, however. And, again, the employees were pleasant to deal with at my home and came back to check and make sure I was happy.
http://www.1stclassfoam.com/
3820 W Happy Valley Rd Ste 141 - 605 Glendale, AZ 85310
Terrible follow-up on service issues. Multiple phone calls and broken commitments. Took threatening a call to BBB to finally get someone to house. Only service they excel at is providing lip service.
http://www.suncityroofingaz.co…
11201 W Nevada Ave Youngtown, AZ 85363