Best Backflow Services in Phoenix AZ

Mightily impressed with Hays Cooling from 1st phone call about our 13-year old malfunctioning A/C unit August 20!  Jerry came to the house within a few hours and diagnosed the problem!  Then Jack discovered that due to the old configuration on the roof and it being a Thursday night (in the middle of a lightening storm) he promised us a new unit on the roof and operational by Monday morning.  IT IS DONE - Monday 9:00am!  This company came as a word-of-mouth recommendation and I will continue to spread the word about this excellent business!! Highest commendation  to all who helped- from initial phone call to the hard working guys on the roof! Thank you Hays family!

Wow, another fantastic experience with this company. Tonya (Admin) and Dustin (technician)...you guys killed it! Thanks for taking such good care of me and for the honest appraisal of services needed. I simply won't use anyone but Dukes. As long as they are business, no other company in this industry is relevant to this impressed customer! Great work guys...keep it up.
JR

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

We bought a very expensive new A/C unit from them and have had nothing but problems.  We even purchased a maintenance plan with them and had the unit tuned up every year.  In three years the unit has broke four times in the middle of summer, leaving us and our young children sweating all night long.  Even though the unit is under warranty and we purchased a maintenance plan, we have had to pay a visit fee every time they came out to look at the unit. All this while our other 17 year old, builders grade A/C unit has not had one problem.  This new unit was supposed to be rated at 16 SEER, yet our electric bills continue to increase every year, everything else unchanged. We will definately look elsewhere when we have to replace our other unit.

I'm a repeat customer with Yavapai Plumbing and Heating. This is my 2nd positive experience. Earlier this year I met Art Virrey and he did an evaluation of my plumbing and toilets. He was very customer oriented and took time to educate me as to what I can do to keep things running smoothly in my home. I also had service with Daniel who came out to clear back up in my toilets and sinks. He also made a positive impression because he checked to make sure that his actions fixed the problems and educated me about what he was doing. I'm definitely use YP&H again. They have my highest recommendation.

It's 120 degrees in Phoenix. They charged me 500 dollars for a run capacitor. Waaay overpriced. They are taking advantage of people that are desperate for ac in the summer. Do not be fooled by the good reviews that are probably employees of the company and are probably not real reviews.

Our AC unit quit last night!  We have been using Donley for 10 years, so we scheduled an appointment and Michael K arrived earlier than expected and gave us the verdict within 10 minutes of arrival.  He had us up and running in 20 minutes and also took the time to insure everything else was okay with the rest of unit.  We couldn't be happier with the service!  Michael K was professional, prompt and thorough. We have used several different companies in our many years living here and Donley has always been the best by far.  Honest and fair pricing.

They came on time, good communication and performed the repair quickly. I would use them again.

We've used this company a few times and had Dave out again today. He was very knowledgeable and helpful. We would recommend him to anyone.

Destry P was on time, friendly, professional, helpful, and fast. He got the job done, explained things clearly, and gave us useful suggestions. I couldn't ask for more professionalism. Thank you.

I can not say enough good things! What started out as a small leak in our kitchen ceiling ended up being a much larger problem. They were the only ones who were able to explain why it had even happened in the first place (we'd had 2 other companies come out prior to them and one said we would need our whole house repiped).  They had it fixed within a couple days and had a wonderful recommendation (copper state) for the demo company who came out within 90 mins of PlumbSmarts first time to our home. Shout out to copper state (I'll do a review for them once our project Is complete) who helped me contact my insurance to file a claim. Wonderful service. PlumbSmart had excellent communication & went above and beyond on all fronts. Absolutely recommend them for ANY/ALL your plumbing needs!