Best Appliance Installation in Phoenix AZ

Fantastic experience from beginning to end. I first requested service on a Sunday night. They got back to me first thing Monday morning and were at our house within a few hours. The initial reason for the call took some time to find but he did find it. Eventually, after looking at the problems, damage and state of everything, we decided to replace the A/C unit completely.
We were scheduled immediately for the following week. The crew arrived on time and worked diligently to complete the project. They were fast and professional. They were also very nice to my young kids who tried very hard to get in their way.
On top of the A/C replacement, they also did a duct cleaning. No dirt was left in the house. You couldn't even tell they had been here. We are very happy with the quality and attitude of everyone we worked with and will happily call them again when we need further maintenance.

We are so incredibly happy with our experience with Ideal. We renovated our 1954 ranch style block home about 1.5 years ago, which included adding all new ducting and new AC unit. Ideal did not do that work, our general contractor did. We noticed when we moved back in that the AC was VERY loud. Well, then we didn't use it from November - April and forgot about the noise. We turned on our AC again for this summer and were blown away by how loud it was. We had to turn on captions on the TV because it was so loud and it was really affecting our quality of life. I couldn't even hear my husband talking if he was 6 ft from me. We decided to call Ideal to come take a look.

They were very quick to send a tech out who pretty quickly diagnosed our issue as a high static pressure problem - essentially, our new AC unit was way too powerful for the one air return vent we had and it was like our AC unit was trying to drink an extra thick milkshake through a straw to get air returned. We then had the audit/sales guy come out who confirmed the problem as well as some additional technical stuff I don't remember. He presented us with 3 solutions at different price points, which I really appreciated. The no interest financing option allowed us to get this project done ASAP.

The work crew arrived right on time and provided us two phone calls on their way - which seems like not a lot to ask for but wow so refreshing! The crew got along great and went right to work. We could hear them problem solving as they figured out how the heck to fix all our issues and install a second air return while navigating a small old 1950s attic with zero crawl space. The guys managed to fix our issues and install a second air return and we literally can barely even tell our AC is on now. We went from jet engine comparable noise to barely any noise. So thankful for this competent company and for how quick and creatively they were able to solve our problem!

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

Victor and his Crew Did a GREAT job re-wiring my Pool Pumps and fixing MY AC unit.  Very knowledgeable and able to think on their feet as the Pool Pump Wiring was not an easy job.  They qouted me a price and stuck to it even when it didn't work the first attempt. Second attempt was great and inovative. They think out of the Box to get the job done.  I would HIGHLY recommend them for your Electrical/Air Conditioning needs.  Hope will be the first I call next time I need service done.  Thanks Victor!

The two gentlemen that came out and looked at my washing machine  were very professional and polite.  They told me it could be one if two things  one of which I knew for sure I thought would of been a possibility and the second would be possible pump replacement  .  That was before they found out what it Was and finished the investigation.  I was honesst with them up front that if it ended up being the pump replacement I was not going to have them do the work as I knew it was going to be costly.  They still investigated what the issue was further and when they firgured it out it was the more expensive option wHich they already knew i wasNt going to have the work done.  They cleaned up after themselves they were even wearing masks wHich I don't t blame them going  into strangerS homes with the current pandeMic going on.   While I didn't have them repair it, I was still impressed with the two gentlemen.  I paid the very reasonable service charge  which I already knew what it was going to be upfront.  I did leave a tip for them just because I wAs impressed.  I would completely recommend them.  I am hoping that when I need their services in the future that they contract with my hOme warranty company.

My thermostat suddenly went dark and I wasn't able to even diagnose the problem. So I called HASSR, and Jeremy was able to come the next morning, figure out what's wrong and quickly fix the air handler power switch which was at fault here. Throughout the visit Jeremy was super professional, upfront with the costs and double checked the entire HVAC system to ensure that was the only problem I have.

I'll definitely call them again should anything else happen.

I contacted Felix Appliance Repair after seeing all their great reviews on this website, google and about 4 others. They had perfect 5 stars everywhere I looked. Within 30 mins of contacting them they were at my house repairing my refrigerator ice maker that wasn't working. Great service, super friendly, HIGHLY RECOMMENDED!

Returned service request call quickly.  Billy showed up on time and ready to work (important to note since some contractors don't).
Very quickly fixed all the little fixes we had originally called about with time to spare so asked him to look at an electrical issue and found and fixed the problem for us.
Could not recommend more.

Can't say enough good things. So responsive, helpful, honest and really good work. We will definitely use them again in the near future. Extremely competent and very reasonable prices!

Would not recommend!! A/C went out on our new build. We have been in the home for 3 months. When we called to get A/C serviced there was no urgency. The receptionist had the audacity to tell my husband for us to go to a store where it's cool!! We have 4 kids 4 dogs!!!
Serviceman took pictures of what was needed for repair and sent the order In which would not be in until Monday!!! It's Saturday!!! We checked into a hotel, Monday when serviceman came he only has ONE of the parts needed and said wouldn't have until Tuesday!!! So back to the hotel we go!! It's now Tuesday and 10am.. I just called and they said we are a scheduled for service from 1-5!!!!!! Why wouldn't we be the first on this list since this was their error??!!!! Horrible customer service!!!