Best Backflow Services in Durham NC

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Last night, my washing machine overflowed; there was water  everywhere and it was coming up from underneath the floorboards.  My insurance company advised me to call a plumber and figure out the problem. I called Legacy plumbing after reading some Yelp reviews. I called and from the first moment I was treated courteously and received a lot of help.  I spoke with Dave and he recommended I call a restoration company because he didn't think it sounded like a plumbing problem and he didn't want me to waste my money.  He recommended CareMaster Restoration. Dave was correct, it was an appliance malfunction not a plumbing issue. I always appreciate when a company puts what is in the customer's best interest above profit.  The restoration company they referred me to was fantastic.  They came to my house within the hour. My floors and crawl space are full of water, so, there is major damage, but I am grateful that I don't have an unnecessary plumbing bill on top of that. I now consider Legacy my plumbing company, even though I have not actually used them for a plumbing issue. They get an A+ for customer service.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

I'm doing a full renovation on my house to include a new kitchen and master bathroom. ARC plumbing completed the plumbing in both areas and did a fantastic job. I'll definitely call them for projects in the future.

We have had our gas logs for about 6 years and never an issue, however recently they went out.  We called the service contract people and they dispatched a technician from another company.  He basically was clueless when it came to gas logs.  He finally admitted he didn't know how to repair these.  He left.  I called the service company and asked to have a knowledgeable technician come out.  They sent Pipetechs out.  The technician was Raji.  This gentlemen was fabulous!!  He was personable, happy to be there, and very accommodating.  He got right to work.  He realized that this unit needed some major parts.  He got right to ordering them.  Raji would call me and kept me informed on the progress all along.  When the parts arrived, he was right out and repaired the logs (Which was NOT an easy job...)  I would recommend Raji anytime, anywhere!  I will be calling them again for any issue that may arise.

Thank you again Raji!!

Tray and Angel were absolutely fantastic. I recently bought a refurbished warehouse condo with some very, um, interesting plumbing patterns, and it was VERY obvious that I needed my under-sink kitchen piping redone ASAP to avoid catastrophe (you're welcome, downstairs neighbors!).

I initially approached another local plumbing business who first gave me a quote that seemed high, then dropped off the radar altogether when I mentioned the somewhat unusual piping layout in the condo. Then I contacted Tray -- who has been in the business for 24 years and is a lifelong Durhamite. He's worked almost everywhere in this area multiple times, including my weird little building; the logistics didn't throw him off at all, and the repairs were cleanly and efficiently done. He had a clear and fair spreadsheet for his pricing and explained to me how the total was being calculated every step of the way. The job ultimately took them 45-60 minutes longer than they had planned (only because they had some good luck with regard to the spatial layout and thus made the decision to run out to the supply house for different parts in order to make the final product look cleaner), but I was not charged for the extra time. Bless their hearts, these two even agreed to start my job at 7:30 in the morning (!) so that I could get to a previously scheduled appointment on time later that day!

In short, I can't speak highly enough about these guys and this business. Experienced, respectful, and very reasonable pricing compared to others in the area. Their magnet will remain front and center on my fridge in case of disaster -- and I already know who I'll be calling in a year or two when it's time for the bathroom upgrades. ;)

Thanks again, Tray and Angel! You guys are amazing.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

We were having a problem with our hot water heater that ultimately turned out to be caused by an old pressure reducing valve on the water intake from the main. Sparrow was prompt and when we had an issue shortly after they left, they diverted the plumber back to our home and dealt with it without charging overtime.

It was easy to schedule them to come back to replace the failing valve and add a new expansion tank to the hot water heater. Would recommend.

When our AC system failed, it was too costly to repair.  At the time I was in India.  My wife did not want to replace the system until I returned.  The temperatures in Raleigh were hovering around 100 degrees.  It would be several weeks before I returned, but I wanted to get a replacement system ASAP after that for I too would be without AC :-).  I read repeatedly that the installation contractor was the hallmark of a quality system.  After extensive searching while I was in India, Raleigh Heating and Air stood out as one of the best contractors in Raleigh.  My wife scheduled an appointment with them for soon after I returned.  The company owner, Chris, and a recently hired salesperson, Chris, spent the morning with us describing our options and noting the layout of our current system.  No other vendor spent that much time with us. They asked whether we had considered a geothermal system.  We had not.  They provided information and we gathered more.  We had a few reservations:  one was the amount of damage that the drilling would do to the new lawn that I had spent two months installing in the spring.  RH&A offered to have the drilling company send the debris into large bags to minimize lawn damage.  We proceeded with a geothermal system.  The damage to the lawn was more than I had hoped but less than it would have been if the bags were not used.  RH&A loaned us a portable AC unit to use in our bedroom while waiting for the drillers and installers.  The system installers, Jason and Clifton, were outstanding.  They did quality work, were efficient, and responded well to our questions. Chris, the owner, and Brian, the Service Manager, suggested and provided several options to ensure that the system would serve us well, e.g., the new thermostat is top of the line.  Raleigh Heating and Air did a first-rate job.  Everyone on their team was a pleasure to work with.

Our 20yr old water heater needed to be replaced. Logan from Xprt Plumbing quick response and honest assessment was able to replace our water heater. Very professional, good communication and reasonable pricing got the job done.

Rob, Robin and the team are the best.  They expanded our current sprinkler system that came with our house.  It was tough getting any other sprinkler company to do it, but he was there to do the job promptly and to do it right.  Everyone was professional yet personable.  At least when you call, Robin is there answering the phone and addressing your concerns.  I highly recommend this company!  Thank you so much!

DON'T USE THIS COMPANY.

Seriously,  guy comes out to my moms house to try and charge $250 to replace a washer.  Or $700 to fix a $40 faucet.   Dude should be ashamed of himself.  Glad she told him to beat it. After he charged her $75 for the visit.