Best Plumbing Repair in Anchorage AK

Burton Repair was outstanding! I have used their services twice and both times they were friendly, clean, and professional.  They worked with me to keep the cost down, by advising me on supplying my own materials so all I paid was labor cost!  I really appreciated their honesty and helpfulness. If I needed any future work done they will be my first call.

I cannot say enough how pleased I was with the services! Shawn is professional and skilled. He goes above and beyond to help his customers. I have already given glowing reviews about this company to my neighbors and will continue to do so. Great work. Decent prices. Dedication to customer service. You don't find that often enough these days but this company does it!

Our sewer line backed up.  They were quick to call me back and were able to come right out.  We are a family of 8 so no plumbing is a big issue.  Thanks for your great service!

Even after some scheduling challenges, the experience with JD and his son was A+. Got the job done quickly and my new water heater is very happy. Would recommend him to anyone without reservation.

Rory O'Boyle
Anchorage, Alaska

Called Summit - my toilet was running and I (foolishly) tried to replace the rubber ring myself - and of COURSE that made it worse.  Bill came by and was able to use the kit I had bought to fix it all.  He then checked that all intake lines and various leak-points to ensure no other current or future problems.
During these Coronavirus times, Bill was very careful to keep our contact at a minimum and still do a great job! Even better, I was able to stay on an online meeting while he worked.
I would recommend Summit to anyone looking for great service, and will be using them on my next project - replacing my water heater

We called Mountain Mechanical to evaluate a CO leak from our boiler. After discovering we needed a new heat exchanger, their technician, Gene, left after 15 min to start the warranty process ($350 callout). After a few days without heat, we ended up calling our boiler's manufacturer to find out no photos had been submitted, nor was the claim followed up on. We did this ourselves to speed up the process. Once the part was en route, we called the company to get a quote for the work. We were told $2290 as a flat rate - they specified they are a flat rate company - and that the job would take 6-8 hours. This equates to roughly $375 per hour. This seemed quite high, so we requested more information regarding their pricing structure (their competitors run around $160/hr). We were told this was simply the price for the labor and the technician's time spent calling the boiler manufacturer (which we had done a good portion of). At this point, we had been without heat for a week. We found an open appointment with Anchorage Plumbing & Heating for $160/hour and told MM we were thinking of taking our part to them for the install. They entertained the idea, but wanted us to pay them for their technician's time spent on the phone, which apparently, they have hourly charges for instead of a flat rate. When we requested the technician's call logs to justify the fee they wanted, they suggested we use another company in order to keep things amicable.

In the end, we obtained our part from MM and used Anchorage Plumbing & Heating. They did the job in 2 hours for $333. I will never use Mountain Mechanical again. Between the hassle, ridiculous price and amount of attitude we got, they are not worth the call!

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's. Jeff was awesome! He went above and beyond, and he called to let us know when he was running late.  Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week.

Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day.  At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now).
Do yourself a favor and find a plumbing company that keeps their promises and follows through.

They had to come back 2 times first time they said the back house had no electric had to tell them to push the button on the socket in the room. Then they stated they don't do drywall repair I said OK I can find someone to do it and they don't do electric but they have someone they work with. The electrician never called or showed for the job. I called a separate electrician to do job. That electrician stated there is a significant whole that needs repair and the closing flap for exhaust is missing for outside exhaust from a fan out of the box?? The poor tenant did not know any better thought it was just going to be repaired so she never sent me pictures (now I know better thought she would have said something). I had tenant send me pictures. I called DM all they had to say was it is on our invoice we don't do drywall and your on recording that the tech told you it was a square fan that I provided going into round whole. Maybe that would be the time to say it's just not a little repair maybe you should get a different fan if the whole is that big?? My experience with contractors they are suppose to suggest what would be best and not trying to be mean but I was driving cross country talking to this guy who had such a thick accent I could barely understand him. I have never seen a contractor and the current one even said he would never leave a job like that and he don't do drywall either but he would not leave a job like that. I will never use them again for them and electrician over $800 and now I have to pay someone $650 to fix it properly.

Made an appointment with Mel on sept 2. 2020 for today, Sept 21 for 8 am. My husband and I took this morning off from work to be here with Mel. At 8:07 this morning, Mel was a no-show so i called him. Interestingly enough, Mel did not remember talking to me and making this appointment.

I kept hearing the commercial on the Radio that says Remember the name, Living Waters, Living Waters....  So I called them.  I had a plumbing quote to re-replumb our 4 plex in south anchorage for $7,200 which seemed high given it was a 3-4 day job for 2 people.  Jeffrey answered the phone.  I asked for an estimate and the first thing that struck me as Odd is he says I'm not sure if we'll CHARGE for the estimate, but someone can check it out soon. I've never been charged for an ESTIMATE in my life.  12 minutes later, he calls back.  He said he spoke to the boss and had a ballpark figure for me.  He asked how many fixtures I had in the unit.  17 I told him.  He says Ok, he was Right on then- It will be right at $80,000. I was stunned but I thought he said $8,000.  Finally I asked Did you say $8,000? No.  The estimate was EIGHTY THOUSAND dollars- for a 4 day job!!!!  

My biggest issue is that they are running around using the name of God to their advantage Living Waters is a reference to Jesus Christ.  An $80,000 estimate is about $73,000 higher than it should be.  There is nothing charitable, kind or neighborly about that.  No christian values emanate from this.  I was shocked and expressed that to Jeffrey.  He didn't offer to come look or allow me to speak with the boss that gave this un-Godly estimate.  He didn't budge- $80,000- take it or leave it.  

Since then, I have spoke with 3 professional plumbers.  They have all said the same thing Living Waters is a rip-off!  They price gouge and do poor quality work.

In their commercial they say Remember our name.  You bet I will!  They forever will remind me of the time they tried to rip me off.  
Don't waste your time calling them.  They might even charge you for it.