Best HVAC System Repair in Anchorage AK

We called because of low water pressure at our kitchen sink.  JD spoke to me on the phone and suggested we take off the aerator screen to check for blockage and to call him back if that didn't fix it.  Was unsuccessful with that so I called him back.  He said he would have his technician (Jerry) contact us which he did that afternoon.  He ended up being able to come check it out the next morning. He was able to clean out faucet and take care of the problem.  He also checked my showers and bathroom sinks, cleaning them as well.   JD called to see how things were going and also offered some additional advice for us. I would HIGHLY recommend 24HR Arctic Services.  They were very helpful, courteous and did exactly what they said they would!  Jerry gave us a time for our appt, called that morning to confirm and showed up on time.  Will definitely use them again.

So let me tell you my experience with MM over the last fe months. It started with some faulty wiring with my old system. It was memorial day weekend, I know right, it couldn't have happened at a more inconvenient time but I digress. So I happen to come home early from a camping trip and when I got home I noticed that my circulation pump was running. Didn't think anything of it till the next day and found that not only was it still on the system was radiating a lot of heat.
So I called MM and was told that one of their service people will call me back when they were on their way. Matt (owner) called me back within minutes and instead of just coming out and charging me a hefty fee, Matt did kind of a triage with me over the phone. What he was doing was trying to save me money by helping try and figure out what was going wrong and maybe fix it myself. Unfortunately we weren't able to figure out over the phone. Matt came out and was able to find the problem right away. It was a wiring problem that if left any longer could have been pretty disastrous (meaning possible fire).
Fast forward a month to June and now I'm in the market for a new system (mine needed updating was 15 years old and it was a Munchkin). I attempted to get quotes from three different companies one was the company that did the original install, one was considered the top rated company on the Home Finder app and of course the third was MM. Well to cut to the chase, the first two failed to follow through with their quotes (meaning I never got them!). Once I decided to go with MM I called to set up the install date told them what I wanted and thought I was all done. Well a few minutes later I get a call from Matt and he lets me know that the water heater I chose although very good was very expensive and excessive for what my needs were and offered and alternative which would in turn save me $600! Of course I went with his recommendation.
Here it is August and just had the install only took one day (sooner than projected). Matt and one of his employees were very professional and thorough. They did an outstanding job and I am very pleased with their work. I've attached some photos of the install with before and after pictures.

I should have read the reviews prior to paying the $89.00 call out fee, I told them exactly what needed to be fixed, what parts were needed, took pictures of the cracked elbow and sent it to them.  The guy came out and said this is a big job, this is a big job.  It wasn't, draining the boiler was the hard part, it was not a big job, it was to replace an elbow and crimp a 4 inch piece of pex.

They provided a quote with a 10 foot piece of pex, and gave me exactly what I told them was wrong in the first place for $89.00 that would not be applied the repair, that is just to get them to go to your place.  Then the original plumber called me and denied he said it was a big job, (gaslighting) so I paid $89.00 for a confrontation and did not let them back to my place.  I will never recommend or call them again.  No integrity, and they should let you know it isn't time and materials, they make up what they are going to charge you.

Very good customer service.
Was in the market for a new boiler and water heater, called three different companies, Heatsource being one of them. The person that came to my home was very professional and very nice. He even gave me one of the quotes I asked for right on the spot. I did not end up going with them due to other circumstances but their customer service was very good,

A bit on the high side and they don't do anything that has to do with electrical or dry wall, which plumping and heat involves a lot of, so that's a big missed opportunity

I kept hearing the commercial on the Radio that says Remember the name, Living Waters, Living Waters....  So I called them.  I had a plumbing quote to re-replumb our 4 plex in south anchorage for $7,200 which seemed high given it was a 3-4 day job for 2 people.  Jeffrey answered the phone.  I asked for an estimate and the first thing that struck me as Odd is he says I'm not sure if we'll CHARGE for the estimate, but someone can check it out soon. I've never been charged for an ESTIMATE in my life.  12 minutes later, he calls back.  He said he spoke to the boss and had a ballpark figure for me.  He asked how many fixtures I had in the unit.  17 I told him.  He says Ok, he was Right on then- It will be right at $80,000. I was stunned but I thought he said $8,000.  Finally I asked Did you say $8,000? No.  The estimate was EIGHTY THOUSAND dollars- for a 4 day job!!!!  

My biggest issue is that they are running around using the name of God to their advantage Living Waters is a reference to Jesus Christ.  An $80,000 estimate is about $73,000 higher than it should be.  There is nothing charitable, kind or neighborly about that.  No christian values emanate from this.  I was shocked and expressed that to Jeffrey.  He didn't offer to come look or allow me to speak with the boss that gave this un-Godly estimate.  He didn't budge- $80,000- take it or leave it.  

Since then, I have spoke with 3 professional plumbers.  They have all said the same thing Living Waters is a rip-off!  They price gouge and do poor quality work.

In their commercial they say Remember our name.  You bet I will!  They forever will remind me of the time they tried to rip me off.  
Don't waste your time calling them.  They might even charge you for it.