Best Virtual Consultations in Detroit MI

Every quote that was given was far below what he finally charged and we are still not 100% happy with the service.

Amazing service.  Dearborn Plumbing could have charged me thousands but didn't.  Another company told me they would need to dig up my floor and charge me thousands. Dearborn Plumbing fixed the problem quickly and without breaking up my floor. Saved me tons of money! I'll recommend them to everyone I know.

They were very fast and reliable, fair and honest pricing also. I had a flood in my basement two guys were here in less than a hour , the job was done quick, I'm not using no one else but this plumbing company!!

I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I  never receive one by noon so called again. Michael  said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on.  The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing.  Took about 45 min to get it written out since he gave three estimates and said he would give me  a deal. All in all it was informative but the pipe I need replace was in a tight spot and  he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.

Communication was great, for a day or so. Then they ghosted us on an emergency job at a business for 2 days and we never heard from them again. Beware.

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

Never again!  Called a week in advance.  They called to confirm the afternoon before.  The day of service they call in the morning to cancel because they are too busy.  They didn't care about my time and my schedule only about their needs.  This is NOT a company I will ever again call.

Good afternoon,
It's funny the a man of professional standards, would come at me with such hostile feed back, truth is I don't drink, and the cans in the yard were left by your staff. We waited for you to be done with the job ( which to this date still ain't done). As for the camper I was living in well we where waiting for you to finish the job so we can move into the house. So as much as you wish to come cross at me let's just say all mine are facts and just like you said when the property was stolen, your not liable for your guys. Well I know in my business I'm responsible for anything that happens during my services on the property this includes my staff. So say what you will you started this job mid summer and here we are in the winter and still no bathroom. We have had to move into other arrangements till spring because of your abilities to leave a job unfinished, as for you claiming to spend more time with my spouse while you sir are married, well look out guys he doesn't care about vows. Some people just don't know what doing good business is.

We contacted John's to install a large window AC in our home. We agreed upon a price and job date, they even sent me a reminder 24 hours prior to our appointment. I took the afternoon off for our appointment and...John's never showed up. They did not respond to my calls or messages either--ever. I wasted an afternoon off and still had to find someone else to do the work. I would avoid this company, they are highly unreliable, unresponsive and a waste of time.

I had a sewer drain problem, there were tree roots inside my main, dillon saved me thousands by water jetting my sewer . It was fast and the machine was awesome!. Fair prices and they were very polite . Thanks plumb-o-matic you rock!

Steer clear of TNT. They came out two months ago to clear a clogged main drain. Had no mask, wanted cash, gave no receipt. Handed us a card for a 30-day guarantee of their work. Two months later the drain backed up again so we called them back. They said the problem was with our septic tank, which had been repaired and pumped in the spring. Charged us $75 for the 2nd visit, even though we were well within the 3 month guarantee period. We called our septic company, they came out and dug down to the tank, checked the pipe - no problem with anything. Cost us $200 more. Called TNT back to let them know the problem wasn't with the septic tank and they wanted a $50 travel charge to come out a 3rd time. When we asked what the 30-day guarantee covered if we have to keep paying we were told someone else would call us back. No one has. So not only was the job not done right the first time, they also won't honor their guarantee and now we have to have another company come out to do the job right. Absolutely do not recommend.

I hired this company to fix a dishwasher I installed  that was not draining.  He came when no one was home to fix that and hook up an ice maker line.  Afterwards he came to my office to get paid and when I asked why the bill was so high he stated that he had to put a new valve under the sink to bring it up to code, supply a new ice maker line and replace the dishwasher pump.  When I went to look at the work he claimed to have done, there was no new valve installed, the old ice maker line was being used and the pump on the dishwasher had not been replaced.  I also had another plumber verify that no parts had been replaced. Now he will not return my calls.

Did not respond to any messages after stating they didn't have any room in their schedule. I had not requested a specific time frame so I am unsure why they answered at all.