Plumb-O-Matic

This company is by far the worst people I've ever dealt with in my life. We called Dillian from Plumb-o-matic because we needed our storm drainage pipe snaked. There was some water in our basement so he said it was going be $600 to drain the water and snake the pipe. We agreed to the price, he drained the water, but couldn't snake the pipe and said it was bad. So we paid him the $600 and he said he would have someone come out the next day to look at the pipe. He said it would be roughly around $5,000 to get it fixed and he would apply half of the first bill ($300) as a credit on the next bill. So his guy came out next day dug a hole in our basement and said it was actually going to be $18-22k and that we need to install a sump pump and do interior water proofing. That price didn't include them replacing the storm drainage pipe that Dillian said was bad so that would be extra as well. I thought that was unusually high so I told them to stop working and that I'm going to get a couple more quotes before we move forward. I understand we still had to pay them for their time so we agreed verbally that $2,500 was fair for the work they did (which was literally them just putting a hole in our basement). So right now I'm out $3,100 and have a hole in our basement with nothing fixed. Furthermore I thought I was going to get a $300 credit back like he said he would do, but that didn't happen so I wrote a review about our negative experience with Dillian and his company.

After submitting the review Dillian started calling/texting me asking about the work and the review. I explained to him that we got a second quote and the other company came out and easily snaked the storm drain no problem for a lot less money then what he charged us. I told him the other companies quote was $1,500 for a new sump pump and $85 to snake the drain. They also informed us that we didn't need to do the interior water proofing.. So at this point Dillian's credibility has diminished and I'm really glad we got a second quote because we just saved ourselves $20k by not going with Plumb-o-matic. So then Dillian starts bad mouthing the other company and saying how great his company is. I told him the company we decided to go with got a 4.9 on Home advisor and 4.8 on google and that were not moving forward with the quote his company gave us. Well that's when things got really weird. Now he's mad that he got a bad review and that we're not moving forward with his company to do the work. So he starts threatening me, calling and texting me saying that he's going to take legal action and put a lien on my house unless we pay him another $2,500 or take down the review. They didn't do anymore work at the house besides what we already paid them for so why would I pay him an additional $2,500 for literally nothing?? Obviously he is trying anything he can to scare us and to get us to take down the review and I have all the text messages to prove it.  So bottom line you can't trust a word Dillian says because he will lie and try to use scare tactics to get more money out of you. He's trying to scare me to take down my review by threatening legal action and I won't do it because I want other people to know what kind of business you're running and what kind of person you are. I would steer clear of this company if I was you they're HORRIBLE.. Make sure you do your research on other sites I see there are similar complaints ... good luck you'll need it!!!

This place is a scam!!!!! They don't do work
Property and try to up charge you, beware!!!

Everything was done in a very professional and friendly manner. I have utilized this company twice and was very pleased both times. They took the time to explain everything to me and were very patient with me when I could not find my debit card, which was very embarassing...lol

I had a sewer drain problem, there were tree roots inside my main, dillon saved me thousands by water jetting my sewer . It was fast and the machine was awesome!. Fair prices and they were very polite . Thanks plumb-o-matic you rock!

CUSTOMERS BEWARE - COMPLETE SCAM AND RIP OFF!!!
Called these guys up last week to get repairs on two leaking toilets, a broken handle on the third one, as well as, replace a solenoid on the humidifier. These guys showed up and after looking for 5 minutes at everything told me the only way to fix the leaking problems was to get completely new toilets for $650 each. Asked for $150 to replace the handle (!!!) and $520 to replace the solenoid! When everything added up it was about two grand. According to them the reason for total replacement was complete lack of knowing what parts to get, as they couldn't tell what model the toilets were, even though there was a clear Mansfield label on one of them. After paying $60 for their completely useless visit, I've spent a whopping 15 minutes researching Mansfield repair kits. Got two of those for $30 each and a humidifier solenoid for $90. Once everything arrived, it took an entire hour to replace the leaking fill valves on the toilets and 10 minutes to replace the solenoid thus saving me from dropping almost two grand to these scam artists. One thing to add, I've never dealt with plumbing repairs in my entire life and it took me less than an hr and a half to get everything fixed while these professionals claimed they couldn't repair it unless they replaced the entire thing.
Stay away from this place and if you did call them, don't fall for their peddling sales tactics and better call someone else! Or better yet do a little research for basic toilet repairs and do them yourself to save some serious money!

This company is so great fixed the issue and saved us lots of money, Dillon is great and I love how skilled they are.
We had issues for along time where other companies couldn't figure out solution they came out addressed the issue right away and went over pricing and job application  very efficiently.

Do not use this company.  They sent Dillion to snake my toilet line and it ended up being one of biggest mistakes of my life.  He left our bathroom covered in filth and punctured our PVC in the basement.  By the time we discovered the damage we had to call in emergency services.  Several thousand dollars in damages.  Called to talk to them about what happened and they told me I was crazy and to 'F' off.  I should have read the reviews.

We called another company to fix the repairs and they said this was pure negligence and were shocked at how we had been talked to.

We have hired an attorney and our insurance company is also going to be suing them as well.