Best Electric Furnace Repair in Detroit MI

We spent over a grand to have you fix our leaky tub faucet, and now it makes a high pitch noise from water pressure, and the water pressure is terrible when I want to take a hot bath I have to wait so long to fill up compared to before. Also your guys threw away my water stopper so thanks for making me buy a new one. I'd call and say to come out and fix this but you've already been to my house twice, and I DO NOT NEED ANOTHER ISSUE.... 0 STARS. Also Don't send out the owners son anymore good lord...

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

I have used this company several times for the rentals I manage...however, this year I have noticed their prices have increased SUBSTANTIALLY. I just had a garbage disposal replaced (Badger 5 InSinkErator) and it cost me $595! The disposal itself is priced online with a high price of $139 and a low price of $109.   $600, including the Badger 5 disposal, seems incredibly high to me. Many of us users are at a disadvantage because we are unable to do the work ourselves. I was shocked!  

Other than the increased prices I'm seeing, Cregger is a good plumbing company; they have always been on time and reliable and they do good work.  Pricing is the only reason I gave a 4 star review. I'm sorry to see these large increases in pricing.

I have called this business twice to get work done. They are definitely my go to! They suggested 2 brands for new faucets, both come with a guarantee and free replacement parts! A leak was repaired, as well as a kitchen flood! They provided me with the requested paperwork for my insurance company, quickly.  

Their work is effective & efficient. They were also a little flexible with my work schedule. I still need a quote to replace my sink, but the work they did was great!

I cannot say enough great things about Kip and Good Helpers Heating and Cooling!!!

My heat went out right before Christmas. I had 3 different repairmen over; all of them thought they had it figured out...only to have my house be cold three days later. I was at my wit's end and was venting about it, and a friend referred me to Kip. Needless to say, I was frustrated and tired of getting the run around when it came to my furnace. Kip offered to come over and look at it for me. He was beyond polite and professional, diagnosed the issue right away, AND fixed my furnace! He even called back the next day to make sure it was working. I would recommend Kip and Good Helpers to anyone looking for quality work at a fair price!

We have had Lakeside do our yearly checkup for many years now. They are always prompt, polite and very tidy.  They take the time to show you everything that is going on with the system and always have time for questions.  I would highly recommend them.  Kyle even programmed the thermostat for me!

I would leave a zero if I could. My ire is with their sales staff and after reading other reviews here, there is a common theme. Late for appointments and quotes that are never generated, no pun intended.

I went thru the Toledo Costco for a generator and was assigned Oak Electric as the contractor. I was very skeptical about this since I live 20 minutes to the Ohio border. Oak Electric is located in Waterford and the drive to my house is difficult and lengthy.

Anyways, I had an appointment back in July of last year with Josh, who as you guessed it, was late. 3 hours late and only called me after I called the receptionist to inquire about his whereabouts.

When he finally did show up, he had a poor attitude and I never did receive his generator quote. My gut tells me I didn't get the quote because he didn't think I could afford it. Gave my business to CRG Electric and wrote a check.

I will commend Jessica who reached out to me 2 months after my appointment to follow up. I explained my disappointment with my experience and instead of disappearing she apologized, she also acknowledged the company dropped the ball here. Her customer relations skills are exceptional, the sales staff could learn and thing or two about communication by taking notes from her.

Did not get the call back. BTW, I had another company look at my AC. Guess what, my coil isn't even leaking. The leak is somewhere else, you guys were going to charge me 1600+ to reinstall a coil that does not have any issues. Misdiagnosis and you guys just keep giving temporary patch work and charge me unnecessarily. This is Unbelievable!!

We purchased two new 40 gallon water heaters through Home Depot for about $4,000. HD contracted with DRF who in turn contracted with Hoover.  Hoover was good on communication, calling and sending texts about the arrival of their technician.  They were professional, and cleaned up the area nicely. Unfortunately, the water heaters produced only tepid water in the first 24 hours. The technician returned, and changed the height of a dip tube. That produced hot water, but we had to run the kitchen sink for 4.5 minutes to get water at 110 degrees, despite its location about 30 linear feet from the tanks. On the third visit, a more experienced technician decided we needed significant changes to the way the water came in and out of the tanks, with five new valves and a cost to us of $835.  If this had been in the original quote, we might have seen it as reasonable.  Now, this project has caused us to be home four days in the last week, and it cost us more than other quotes we received.  We are very disappointed.

They replaced my sump pump and broke my water backup refused to repair it .Lied about the problem . I called another plumber he told me they broke the lever on the water line and put it back in a position that hid what they did .