Best Drain Installation in Dallas TX

Pablo provided the best customer service for me today! He was on-time, listened to my self-prescribed plumbing issues, completed his own assessment and then provided options to fit my budget. He completed all of the work we agreed to quickly and professionally. I could not be happier with the excellence service!!

We had a water line leak under the slab. Canon and Andrew came out, assessed the problem, described our options and gave us an estimate. They worked well as a team and wasted no time getting the problem fixed in record time. They were professional, efficient and personable. Based on an estimate from a previous company, we were expecting to have our household disrupted for a week or more, so we were extremely pleased to find Legacy Plumbing could correct the problem the same day, four hours to be exact, and without jackhammering our foundation or tunneling under the foundation. In addition, they charged us a fair amount and saved us literally thousands of dollars. Legacy has a lot of experience with slab leaks and we felt very confident working with them. We highly recommend this company.

Had a leak in a 2nd floor bathroom that was causing water to leak to the 1st floor. Got a quick appointment and the team that came out was able to quickly identify the cause of the leak. Fixed the issue quickly and at a reasonable cost. Very happy with the service overall.

These guys are great. Quoted a fair price to take car of my problem and charged $50 less than quoted plus came out same morning I called and finished in less than 2 hours,but were very thorough. Brian answered a number of other plumbing questions I had. Courteous and friendly guys. I have only written 2 reviews on Yelp. One was for a garage door company that deserved to be slammed as they were very shady (I did not get through Yelp to find them). I am glad my daughter told me about Yelp which helped me locate this excellent company.

Our annual service call led to nothing but trouble.  Tech adjusted to have outside air come in and make house humid.  Tried to sell me a $5k dehumidifier.  Called another company and they put it back to normal.  Shame on them!

These guys seem okay. It's almost impossible to know (unless you are a plumber) if you are getting the best repair, diagnosis,  or value. But Matthews seem like straight-up, decent guys that know the business.

Our hot water heater died last night and we called Pure Plumbing since they are one of the few places open after hours. Jacob picked up right away and was at our house within a couple hours. He was friendly, helpful, not sales-y, not rushed, and explained everything to us well. He was even available to replace our water heater the same night (late!) but we had him come this morning. He was reliable and did a great job. We will definitely be recommending this company to our friends!

Rafael was extremely helpful and honest. Will definitely be keeping these guys in mind for future needs. Thanks Rafael.

Chad from Accurate Leak is great. Very honest, showed up on time, and provided a timely report. I had a previous plumber out to check the lines for a foundation warranty transfer, the previous plumber indicated that I may have a sewer line leak. Chad showed up and tested the home and found out that only the clean out pipe (used by the plumbers to check the pipes) had a crack in it. No issues with any of the lines underneath the foundation. Chad went above and beyond...saving me a lot of money!

I had a very easy problem (disconnecting my gas dryer from the gas line) and was happy with their response time and the fact they were able to send someone out within 30 minutes of when I called. My only hang up is the fact I could barely get ANY pricing over the phone. I was just told it was $75 for the diagnosis, but was not provided their hourly rate (as my simple issue was quoted for an hour of work from other plumbers). It was a bit higher than I expected, but was happy with their quick work and the plumber's customer service.

I had a drainage problem with the bathroom sinks and contacted Professor Plumb.
They returned my message in a very timely manner. Jeff (technician) arrived on time and was very professional and knowledgeable. I felt like he was being completely honest and reasonable with his work and would definitely use them again

Ronnie Dean called me the day after their sales tech came out for a estimate.  I did not end up using Dean plumbing for my needs this time, but speaking with the owner gave me confidence in reaching out to Dean plumbing for bids on future jobs.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Called Absolute Plumbing to change out a bathroom sink.  I was scheduled between 2-4 pm on a Monday afternoon.  When it was getting close to 4 and they had not arrived, I contacted the office to get an update.    They called me back and stated someone was on the way.  Within 15 minutes, he was there and completed the work in about an hour.  Very nice and professional.  Come to find out that the original plumber assigned to my job ran into problems on the job before me.  It happens, I know as a general contractor.  Since he had gotten busy and did not call in to the office, he was now late for me.  The office dispatched the owner immediately to take care of my repair.

When he was completed, I get my wallet out to pay him.  He stated, no, we were late so we will not charge you.  I was shocked.  I insisted that I pay him.  He had performed the work and I wanted to pay him. He said no again.  I told him I was going to call the office and pay.  He said they already knew and would not accept my payment.  I questioned him about it.  He stated that is not how they run their business.  They had scheduled to be at my location at a certain time and they were late.  If the customer has taken the time to schedule their time for the appointment, the company has to do give it the same priority.  He stated it was a mistake on their end.

As I stated before, I am a business manager for a general contractor.  I have worked with contractors for many years.  Never have I had a contractor provide this level of customer service.  Almost all contractors I know are late.  You are lucky if they show up on the day you have them scheduled.  Either way, if they do show up, they will still charge you.  They do not care about your time.

So, for Absolute Plumbing to provide the customer service at this level, you should at least call them first.  They warranty their work for 1 year.  Plus, I found out, they give free estimates.  Most contractors today do not give free estimates.  So, if you are in the Flower Mound area and you need a plumber, I highly recommend you give Absolute Plumbing a call first.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

I wrote this review about a month or so ago for the very first time  I used Black Tie Plumbing. However, when I added a second review today for a recent service call I accidentally deleted it so I am rewriting it.  

Black Tie was sent through my home warranty company. Kevin who came out was professional, helpful (as I had many questions for him), knowledgeable and kind. I had a broken garage disposal that he worked on. He did a great job. I also had  another company come out for a different issue. There was a district difference in how Kevin answered my questions and in his honesty. I will only request Black Tie in the future from my home warranty company. Thank you Kevin!

Stan is wonderful. You will not regret calling him! He is extremely knowledgeable, honest, and will teach you how to take care of your plumbing. Incredible to find such a sincerely honest plumber and one who genuinely cares about doing things the right way. We will never call another plumbing company. Stan is our man!

We called him this afternoon because our water heater was leaking from the hot water exit pipe above the tank and he came out within just a few hours to take a look at it. We appreciate him so much!

I saw the reviews here and decided to give them a try. They are 2 brothers. They arrived on time and got right to work. They explained everything to me and answered all of my questions. I had several things done, the toilet, faucet install and cartridge change and the big one was having a new disposal put in. They did a great job. I think the pricing was fair for all they did. I highly recommend these guys to any of my neighbors here in our area.

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

What a great company. In a world of missed appointments and hidden costs, Anything Plumbing is the breath of fresh air.

I had a leak that seemed simple enough, but with limited time and knowledge, I just could not get my situation corrected. Enter Anything Plumbing. Going in and out of meetings, I played phone tag with them and I finally made contact around noon. It took me five hours to nail someone down, but I really appreciated the effort the guys at Anything Plumbing made to stay with me.

Once connected, it was just as I feared. They were booked solid. I thanked them for their time and honesty and just as I was about to hang up, they made a suggestion to take pictures of the problem when I got home after work and send them the pictures to see if they could help me. I was stunned.

I went through my work day and I got home and did just as they asked. Within minutes, they called me and gave me some tips. I tried and failed and called them back to thank them and call one of the big companies. Then I heard them say, wait, where do you live, because I think I am heading your way.

At 6:45 PM (check their hours), I heard a knock on the door. Five minutes later, after being nice to my two kids and my dog, I was quoted two prices with an explanation that there was a good and bad scenario. I told him I would pay whatever and he went to work. After a running to the store for special parts, my new best friend explained to me that I would be getting the low price and that I was extremely fortunate to be saddled with minimum damage. Not true. I was lucky because this company took the time to work with me until 8:00 PM! Who does this these days?

Pretty nice story, huh? Well, it doesn't end there. We ask him another question and soon he is thoroughly checking our other issue...at no charge.

Life changing. I just had to write to establish that this company is great and give them my highest recommendation.