Best Gas Water Heater Installation in Dallas TX

We've used this company on two different occasions and will use again for any future plumbing needs. Pablo is knowledgeable, professional, and has extremely fair pricing. He does great work!

If all businesses operated the way Legacy does I would run out of things to whine about.  They answer the phones by the second ring, every time.  No irritating dial one for this, dial two for that crap that keeps customers at arm's length.  They also have a dedicated office, which means you're not getting a guy's voicemail on his cell phone while he's on another job and waiting for a callback.  At the main office number I talked to Eric and Carmesha, and they're both pleasant, knowledgeable, and efficient.  Carmesha ends calls by saying, And my name is Carmesha, which takes phone etiquette to the next level of professionalism.  Then there's Cole Ewton, who actually did the work.  He was on time for all three jobs (removing roots from a sewer line, a toilet repair, and repairing the sewer line), always answered his phone, returned calls when he said he would, and either texted or called to keep me in the loop, whether it was about his arrival time, the inspector's arrival time, or the excavators' arrival time.  He was also very willing to answer technical questions.  He left both job sites, indoors and out, spotless.  

The excavators who dug up the sewer line preserved all the landscaping plants, and when they had restored the site you couldn't tell that they'd even been there.  The ground and the mulch looked 100% undisturbed.  It was amazing.  As for the value for the price:   Considering the ease of working with everyone, the ease of getting appointments, their communication skills, and the quality of the work, I got an excellent value.  The prices were also in line (within $100) of another estimate I got for the sewer line repair and within $30 for the toilet.  I recommend Cole and Legacy without reserve and wouldn't dream of calling anyone else in the future.

We have used Augerpros 4 times for various plumbing services (install RO system, unclog toilet, replace outdoor faucet, and replace/unclog kitchen drain pipe). This company has always been fantastic to work with, they are honest, and charges are very reasonable. Would highly recommend this company for all plumbing needs and will continue to use them exclusively in the future.

I had them replace a toilet recently and they did a great job. They were fast and arrived on time. The guy that showed up was clean and professional and kind of changed my view of what a Plummer looks like! Definitely recommend them from my experience

This review is for the excellent communication from Doug and Edie. While we didn't end up keeping our appointment, Doug was extremely responsive and informative.

We called to cancel our appointment and Edie was understanding and helpful.

It's easy to provide good customer service when you complete a service or transaction. But it's not nearly as easy when you don't get the business. So we'll definitely be booking with them for our near future HVAC needs.

Dalton was great! Took care of everything!! Incredibly
Prompt and efficient! So grateful they were available and did quality work!

Uriel was very efficient and explained in great detail.  We really enjoyed working with him

I called yesterday to schedule an appt. due to a leaking air gap from our dishwasher.  It was scheduled for Wednesday at 8:00 a.m.  They called me back about an hour later saying they had a cancellation and a technician was in our area could they come by.  Within about 10 minutes Sergey was there.  He told my husband it was an easy fix and showed him how to fix the issue and didn't charge us a cent!  He was thorough, kind, courteous, and just an honest, good guy.  We will definitely be using Schrader Plumbing for any and all of our plumbing needs in the future.

Absolute criminals.  Please do not use these guys.  I called them instead of my normal plumber because these guys were readily available on an urgent repair.  They recommending replacing the sewer line in the yard which was already PVC (which I was unaware of), which of course did not fix the issue but they happily charged me $5.5 K, - the issue was the cast iron piping underneath the house.  I wasn't made aware at the time that the repair would stop at the house so several weeks later, when the same back up happens, they informed me of the house to alley mis repair but then stated I likely had two problems.   Of course the plumber that diagnosed the issue is no longer an employee for them.  Great.  How is it they have so many positive reviews on yelp?

Great plumbing experience!

I had a broken valve outside....Professor Plumb diagnosed the problem over the phone and gave me an upfront price. Was completely open and honest on their pricing and services. They then came out quickly and fixed the problem...at a LOWER PRICE! These are good honest people and are one of the few that are not trying to take advantage of people. Very prompt and professional!

Call these guys! Look no further

We had two HVAC units that had condensation drain lines that weren't draining properly. I called Dean's Plumbing and they were available to come the next morning. The price was going to be quite high....around $420. When I asked about the second they said it would have to be the same price but they could work something out. The next morning two men came to do the work. They did not have the necessary parts to do the job and had to go to Home Depot to get them. After the first drain was cleared I asked how much it would cost to clear the second one. The first drain took about 15 minutes so I was astonished that they wanted to charge another $420 to clear the second! I asked that they reduce that charge for the second and they refused. So, the total bill for clearing two lines requiring 30-40 minutes total time was going to be over $800! This was completely unjustifiable! They wanted me to pay the trip charge again even though they were already at the job site! I would have paid another $200 for the second one just to get the job completed but they weren't interested. Turning down a chance to negotiate a fee for a second drain while at the job site shows very poor judgement on their part. You might say they left money on the table! Shortly after they left I found a plumber to clear the second drain for $150. If you're willing to pay fees like this then call Dean's Plumbing. Otherwise I recommend you take your business elsewhere.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Called Absolute Plumbing to change out a bathroom sink.  I was scheduled between 2-4 pm on a Monday afternoon.  When it was getting close to 4 and they had not arrived, I contacted the office to get an update.    They called me back and stated someone was on the way.  Within 15 minutes, he was there and completed the work in about an hour.  Very nice and professional.  Come to find out that the original plumber assigned to my job ran into problems on the job before me.  It happens, I know as a general contractor.  Since he had gotten busy and did not call in to the office, he was now late for me.  The office dispatched the owner immediately to take care of my repair.

When he was completed, I get my wallet out to pay him.  He stated, no, we were late so we will not charge you.  I was shocked.  I insisted that I pay him.  He had performed the work and I wanted to pay him. He said no again.  I told him I was going to call the office and pay.  He said they already knew and would not accept my payment.  I questioned him about it.  He stated that is not how they run their business.  They had scheduled to be at my location at a certain time and they were late.  If the customer has taken the time to schedule their time for the appointment, the company has to do give it the same priority.  He stated it was a mistake on their end.

As I stated before, I am a business manager for a general contractor.  I have worked with contractors for many years.  Never have I had a contractor provide this level of customer service.  Almost all contractors I know are late.  You are lucky if they show up on the day you have them scheduled.  Either way, if they do show up, they will still charge you.  They do not care about your time.

So, for Absolute Plumbing to provide the customer service at this level, you should at least call them first.  They warranty their work for 1 year.  Plus, I found out, they give free estimates.  Most contractors today do not give free estimates.  So, if you are in the Flower Mound area and you need a plumber, I highly recommend you give Absolute Plumbing a call first.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

Blacktie plumbing was the only plumbing company that could come out after the snowstorm and replace our hot water heater in such a short amount of time. Daniel came out Monday afternoon and will able to get us a new 50 gallon water heater installed and brought our existing connections up to code. They also pulled permit permit and had the city inspector come out the following day, to verify the work and we pass with flying colors I highly recommend Blacktie Plumbing.

A big thanks to Stanley Chubbuck, very professional and did a great job replacing the spigot. Would highly recommend this company.

Yet Another Impressed Yelper!

There was a water stain on the living room ceiling that was getting larger. Did a pipe burst? Was something wrong in the upstairs, master shower or toilet?  I was clueless.

I couldn't get in touch with my regular plumber so I jumped on Yelp to find a new one.  Can I just say?....God Bless Yelp!!

Mike answered the phone immediately. He was polite, professional and super nice.

As requested, he called me after he showed up to the house and before he proceeded to do any work. He explained what the issue was (in terms that didn't make me feel like a ding-dong).  His rates were extremely reasonable!!!!

Blessed Be to Sweet Baby Jesus the issue wasn't major - just the toilet tank kit went out and the toilet needed to be resealed at the base (which explains the leak).

My tenants later called to let me know that I should hang onto his information because they were impressed with him as well.

Great job, Mike!  Glad I found you. If the need arises, you'll be hearing from me again!

I've used Direct Source twice and both times Wes has been courteous, solved the problem quickly, answered my questions thoroughly and I honestly feel the price has been fair.  
My ONLY point of unease is that, both times, it's suggested I do or buy something else that would ensure immediate future business. I know every business has to make money but I never know what REALLY has to be done and what is superficial.
Regardless, it was a good overall experience both times.

HIGHLY RECOMMEND Ray & Chris at Anything Plumbing - outstanding plumbers who know what they are doing and can explain it! Their rates are very competitive & they charge by the job. They are honest, hardworking & straight forward guys who are willing to go the extra mile to make sure you understand what the problem is.

Michael has been our plumber for several years. You couldn't ask for a nicer, more professional plumber or one who is more fair. He tends to charge by the task, not by the hour, so you're not paying for some guy to take a smoke break as he puts it. Highly recommended.