Best Electric Water Heater Repa… in Dallas TX

Wonderful service from the time I called to make an appointment through the completion of the project.  Will be using them again in the future.

Update: The owner contacted me to discuss the review. We have come to an amicable solution. My experience is mixed. Pros: They responded promptly. The service tech was generally pleasant and professional. Though he was struggling with the equipment to do the job. Cons: I was charged $249+ tax for less than 30 minutes of actual work to locate gas lines in a small portion of my back yard. To be fair against my better judgment, I did agree to the charge before work began. I just think what I was charged is waaaaay beyond the service that I received. Ultimately, they did get the job done. Be prepared to pay a lot for it.

When my a/c system did not work, I called rescue air heating and cooling. I contacted them around 8:30 am, expecting an answering machine,instead a nice lady answered the phone and gathered all my information needed. Less than an hour later, the technician, Michael, personally called me back and within hours he came.   Michael diagnosed the problem very quickly and my cooling system was working within minutes! Because it was a very small maintenance problem, he didn't even charge for the service!  

Not only they were prompt and very efficient, I'm very pleased for their outstanding customer service !!  If I could give them 6 stars I would!

Very friendly and honest. Great to work with and were able to diagnose a difficult issue. Did not try to sell me on extra services, etc. I would recommend.

Randy Staggs, owner of the company, responded very quickly to our request. He installed two new hand-held shower heads, a leak detector, and checked our main water shut-off valve for proper operation. He's smart, experienced, efficient, and thorough.

We needed our furnace checked because a home inspector who went over our condo with us prior to purchase was unable to inspect the furnace because of the bolted cover over it. Randy recommended his other company, newly created Dallas Heating and Air Conditioning, to do the furnace check.

With my okay, he called the technician, Vincent Marrone, and he arrived at our condo in just a few minutes. Surprisingly, he found that the 2018 furnace was not wired in properly and that it was not operational. He corrected the wiring and we smelled the heat for the first time since buying our condo in February!

I cannot recommend Staggs Plumbing and Dallas Heating and Cooling strongly enough. We signed up for annual HVAC checks because Vincent was so impressive on his first visit here.

Tech showed up on time - very courteous.  I had a slow drip leak under my kitchen sink.  He quickly determined that the water filter line was the problem and had the problem fixed in minutes.

Fast, efficient and professional.  I highly recommend them.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

They came when I needed them, quickly diagnosed the problem, and only fixed what needed fixing. I couldn't ask for more. I will definitely call them again.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

I wrote this review about a month or so ago for the very first time  I used Black Tie Plumbing. However, when I added a second review today for a recent service call I accidentally deleted it so I am rewriting it.  

Black Tie was sent through my home warranty company. Kevin who came out was professional, helpful (as I had many questions for him), knowledgeable and kind. I had a broken garage disposal that he worked on. He did a great job. I also had  another company come out for a different issue. There was a district difference in how Kevin answered my questions and in his honesty. I will only request Black Tie in the future from my home warranty company. Thank you Kevin!

Fantastic Plumbing Contractor and 5 Star Service - WITH A SMILE - After Hours, In the Dark, On Top of a 2 Story Roof, Snaked and Jetted and Did A Perfect Job! This is the kind of contractor that is called a PRO!  - Thanks Stan!

I have used Michael several times and have been very happy each time.  He has fixed a water valve, cleared a drain and removed a piece of wood in my sink line that was causing low water pressure.

He is always on time and is very helpful in explaining how I can maintain or do certain things myself if I am willing to take them on.  As a new homeowner it is always good to deal with someone like Michael.

I have recommended him to family members and they have shared positive experiences with him as well.

Thought I had hired this company but apparently not? Called in, said I wanted the water heater replaced, gave them the size / type, confirmed I wanted the one they purchase, given an estimate, scheduled a time, etc. Guys show up. No call to let me know they're coming but ok. Not a big deal. The guys have no clue why they're at my house. Tell me if I wanted the water heater replaced, I should have had an earlier appointment. How would I know that? I said I'd call someone else because they knew nothing about what I had called in for. He was going to write me an estimate. Uh? I asked when I called! Just no. Finding someone else.

Cody D. and the gentleman helping him (name of helper?) did an exceptional job repairing my shower. There had been an issue of not being able to turn hot water on. They arrived on time and at each
part of review of the issue and repairs, they kept me updated. They showed me the valve in the wall that was jammed preventing hot water flow, removed the valve without damaging the shower
and replaced it. The cost of repairs were reasonable and they finished the work in a timely manner.
I would highly recommend Cody D. and his unnamed helper

Quick response and an awesome job done. I have a family of 7 in my house and when the toilets don't flush and the sinks don't drain it becomes an emergency. They came out on a Sunday and it became evident the problem was more than a simple clogged line. They came back out first thing in the morning and got to work. After working most of the day digging up the main line, removing all the roots (and there was a lot) and repairing the line, we can once again flush the toilets and drain the sinks. They were professional, courteous and up-front with the costs and what all was going on. I couldn't ask for more and would highly recommend them.

Dial one Johnson is a great small business. Got a new fridge and needed a new waterline replacement. They were here within 45 minutes after I called, they took time to explain what was required. Will be the only company that I will call from now on.

TLC Group Services came out to take a look at our shower to give us their opinion of whether it needed to be replaced. They didn't need to do anything, but I really appreciated their honest advice, will definitely use them in the future!

Force Home Services is Amazing.   I have used them for both home and office for many years for HVAC and Plumbing.  They are always professional, honest and easy to work with.

I would be cautious of using their service.

I have 2 problems in my upstairs bathroom, a clogged toilet and a leak in the bath that resulted in wet ceiling in 1st story. So I called them up.

The first appointment was a nice and honest guy. He always gave me a quote before making any actions. He checked quickly on my toilet and found out it was rather a broken toilet than a problem in sewer. And he treated me fairly on money. The other problem he suspected there was a leak in the pipe, so we scheduled a second appointment given it would be a 2-man job.

The second appointment, they mistakenly sent out a different guy, which I didn't have a problem with at first. That guy suspected the leak was from the tile rather than in the pipe, so he ran a quick check to the base of the shower, and concluded it was a leak from the tile. Then he charged me $412. For a quick check? So convenient and quick money!  I see no heavy jobs at all, and he didn't fix anything. I realized that unlike the first guy, he didn't give me any quotes before doing anything.

I understand it that during COVID a lot of businesses are struggling. But I think ripping people off isn't a good way to run a business under any circumstance.