Best in Colorado Springs CO

Dwayne was able to come out the same day and did everything he could to avoid removing a toilet to get to a clog, but alas it was the only access.  He was up front work the pricing and didn't leave until everything was running freely and cleaned up.  I always appreciate small local businesses especially when they take care of their customers.

I have used 1st Class Plumbing several times. First time was to fix what another plumber supposedly fixed (a running toilet) . The second time he installed a laundry sink. The most recent time he removed my previous sink in my kitchen and installed a new sink and faucet. Scott has always been prompt, informative and his prices have always been reasonable . I highly recommend 1st Class Plumbing.  It is a great local business !

Best plumbing service in town. Really takes care of the customer.  Am so happy with the work done when we updated our kitchen and bathroom .   Would recommend to anyone looking for a plumber they can trust to get the work done without being gouged!

Kenny Guillory has responded to our short-notice calls twice.  He is professional and efficient.  Kenny has many years experience and we would never hesitate to call him whenever we need plumbing help.

Ok.  So we have a small cabin in the mountains that we've owned for two winters.  Winter #1 - the inside plumbing all froze.  Winter #2 the septic system froze.  We really just can't win.

But this review isn't about our own plumbing woes.  Agent Drain came out to our place one Saturday while my husband was up to do some ice fishing and sewage was backing up into the cabin.  He came out on a Saturday afternoon on an emergency basis to figure out what the problem was and, more importantly, fix it.  

It is VERY difficult to get quick emergency plumbing services up in the high country, but Agent Drain did a great job.

A month or so later, same problem - but worse - both septic tanks and the pipes leading to the cabin were frozen.  Ick.  Shad and his crew were able to thaw everything and give us some good ideas on how to avoid this for Winter #3.

Perhaps more important for me as an off-site owner was that I fully trusted Shad and his crew to do the work unsupervised and to be able to give a thorough report, absent all sorts of unintelligible plumbing jargon.  They had GREAT communication.  The prices are higher in the high country,  but in some situations (and I believe that plumbing is one of them) you get what you pay for!

I hired Isaiah to install a level 2 charger in my garage.  He was quick to get out to my house to give me the most competitive quote.  When I asked him to come on Saturday he was very accommodating and came Saturday morning.  He has the outlet installed in less than 2 hours and he cleaned up afterward. I would definitely hire him again.  Thanks.

Can't say enough good things about this Company!!!  Shawn & Monica are extremely helpful, patient & accommodating. They provide prompt & PROFESIONAL service. Shawn's work is timely, neat, clean & efficient!!  Recommend this Company highly!!!!

Looking for bad customer service with a terrible attitude? You've  found it here! Don't ask them to cut a pipe at 5 pm even though they close at 5:30, nope too late for that. Don't want to pay my guys overtime to help out a customer that drive 30 miles in rush hour traffic. Come back tomorrow.

Tom has been great.  He came out to repair a leak, which he did very quickly.  I asked him about replacing a couple of hose bibs, and through a little trial and error we realized that my whole house water shut-off wasn't working.  He's been super responsive and now it looks like I'll be able to get everything fixed up, thank to CW's.

We picked Rooter Nation because they were one of the least expensive to get our drain cleared with a cable. They showed up on time. They were clean and polite. The plumber put the cable in the drain and said it would only go in 15 feet and said I should get a camera run down the pipe to see what the issue was. I was charged  for that visit.
  Another guy came out the same day to put a camera in the line. This gentleman said I had some serious issues. He stated the pipe was either broken, or rusted out, because it came up with dirt on the end of the cable/camera. He claimed he that he ran the camera into an area under the foundation where the pipe had collapsed. He gave me a discount on the camera evaluation because I had already paid for the cabling the same day. Total bill so far 3 times the original advertised price. So Far $ 275 dollars.
 They then wrote me an estimate to jack hammer, excavate and replace up to 8 feet of 2 inch cast iron pike in the basement $4500. DOLLARS!
 
    I wanted a second opinion. So I asked my friends for a recommendation on a good plumber . I called the second plumber and  my drain was cabled quickly. The problem is  fixed and the drain has been working perfectly. I was only charged  $110.00 to clear the clog.  There is no collapse, and I do not need to dig up the floor, or foundation to repair any pipes.

Lesson learned, and passing my experience info on to others.