Best HVAC System Maintenance in Cincinnati OH

In a world where many HVAC folks are more focused on upselling and making the most money, these guys are to complete opposite. Matt, the owner, came out and fixed our old furnace when it was acting up. He gave an honest analysis of the life left in the old unit and I decided to replace the system before it was completely done. Pricing was excellent and there was no push to get the top of the line. The removal of the old unit was very challenging and all was done with a smile and with humor. Great owner. Great crew. I highly recommend.

On Friday 8/26/22 I discovered a sewer back up in my finished basement during the night. As soon as the business opened at 7:30 am I called and asked for their help. Though they had plenty of other prescheduled jobs that day they sent two very professional plumbers to my home within in a couple of hours. They quickly figured out that our sewer pipes were blocked with tree roots. They were able to clear the pipes. They did a great job. Excellent work and reasonably priced. Dave suggested a water damage clean up company who came to my home within hours. I do not know what I would have done without them. This is the second time Dave from Niesen has done work on my home over the past two years. I consider him a genius! I wouldn't call any other company.

We needed Help so my 75 years young mother called HELP because her Ac unit was bad they came out that day and professionally diagnosed the problem came back next day (Saturday) and replaced the whole system even replaced line set that was too small for previous installation. We are very happy with HELP they took great care of my Mom and are very professional and outstanding in customer service and a great price to

Made a repair appointment on a Sunday and Ryan, the technician, showed up really fast. I was impressed. He was able to figure out the problem in a relatively short time after running some diagnostics. He explained the problem along with its solution and fixed my furnace on the spot. I'm already a return customer and will keep using and recommending Quality Comfort!

I would give them minus 1 star if I could. I wrote a previous review on here but somehow it magically disappeared. Inept Service Tech,not on time, no quote, no detailed invoice and a 350.00 charge for a drain that stopped right back up 2 days later. Their Tech worked on my drain for over 3 hours and said afterwards and I quote, I'm afraid i only poked a little hole in it. I hired a local plumber 2 days later, (TONY'S HEATING AND PLUMBING), when it stopped back up for 180.00 and it has now been a month and a half and it has been draining better than it ever has. My wife and I are elderly, retired and on Social Security. Guess they also don't care about taking the elderly for a ride. STAY AWAY FROM THIS COMPANY!! THEY ARE A RIPOFF!! Their Tech was more interested in selling me a service plan and swore I needed a water softener and get this, I had to help their Tech cut out a cleanout plug and I had to use a pair of my own visegrips in the process and their Tech said he had never seen a pair of visegrips before!! What a idiot!!

Review Edit.  Apollo installed a free humidifier.
Paid over $15,000 for new HVAC a few weeks ago.  As it started getting colder outside, I realized that it was colder upstairs.  A Clermont County inspector came and failed the system.  I called Apollo to have someone come to address the issue the inspector found.  First they told me someone could be here in 6 days. I have the care plan and demanded that they honor the amount of money I have spent.  The extremely rude man I spoke to begrudgingly called me back and booked someone for the next day.  The problem, the heat for upstairs was in the off position.  The inspection failed because my previously working humidifier was no longer working (we were not told).  So the installers just left the connection hanging.  It could have been replaced that day but I wanted a discount for all of the disruption.  No supervisor was available so we asked for a phone call.  Two phone calls to Apollo and no one has bothered to call back or follow up on their mistake!!