Best Air Duct Cleaning in Cincinnati OH

First, this review does not apply to the five start service technician came to my house to fix the initial installation issues; they are for the companies' office manager and the installation lead.  I'll save you the read and cut to the chase.  If everything goes well, you are good to go.  If something goes wrong, is done wrong, or you are unhappy with something, they will kick you to the curb and say they don't want to do business with you any longer.  As crazy as it sounds, that is what happened to me.  I only wanted what I paid for, nothing more. I am very unhappy with the way the office treated me.  I highly recommend finding a place that will stand behind and correct their mistakes without blaming the customer.

The reply below does not address that I have still paid for something that was never completed, simply hooking my humidifier up to the Nest thermostat.  While I appreciate the professionalism in the reply, you can read into it and see how because it took a few times to get right, or rather put it back almost the way it was, they decided to give up and put the blame on me.

First off, I will say if you need a boiler, heater, or HVAC system repaired, avoid these Geiler crooks and call ADCO at (513) 471-3390.  We're a small business providing quality residential apartments for 13 years, and have used ADCO throughout with high quality, timely service at low fees.  The reason I am writing this review is we called Geiler for after-hours service on our boiler that provides heat for our 6 tenants, who were left in the cold with no other options.  Geiler technician, Chris, took the call and said he could be there in an hour to get the boiler valve replaced and up and running.  I asked him how much it would cost to do this service, and he said $509 after hours or in the low $400s during regular hours.  We opted for the regular hours service the next day, and the bill came back to be over $1700.  This included their serviceman charging us $100 per hour for fetching parts for 2-3 hours.  This was a job ADCO quoted for $1000, by the way.  After several calls over the next few weeks were not returned and being blown off and badgered by the phone receptionist, I was finally able to talk with the service manager and the engineering manager.  They claimed they didn't have an after-hours technician named Chris, and they wouldn't give after-hours work quotes prior to doing the work, even though I had written down both of these details of the call when it happened - typical practices of scheister, fly-by-night types of outfits with poor customer service.  These are the facts that I believe any other customer should consider and be aware of, and again, I will highly recommend calling ADCO at (513) 471-3390.  We will not be using Geiler again.

OUT $1457+.  Stay away!!! Negligent technicians!!!

HVAC technician installed a 220v blower motor for a 120v system in February of 2015(wrong blower motor, but I didn't know at the time). In July of 2015 a different technician from AAbel came to my home to perform an inspection/service on my HVAC system. This technician completely missed the wrong motor install even though I told him it was VERY HOT upstairs. He simply said my System is about to go out and I should replace it if I had any repairs over $300. I took his word for it and started shopping for units.
Fast forward to now.... I have a separate company come out to troubleshoot my AC system based on some friends suggestion and the non AAbel technician finds the wrong motor installed within ten minutes....wHAT!!!! I've been suffering with high electric bills and discomfort because of AAbels lack of competence this whole time!!!!
I called AAbel the next day and the service manager apologizes and says he will reimburse for initial motor install, 2 service calls by AAbel, and the outside companies diagnosis($706.50). All I had to do was send him an invoice with the company saying the wrong part is installed.... Awesome, I thought I would have to fight this!!! Wait...
I get an email the next day saying they will not reimburse me, they want to fix it. I explained I will not be letting a company with a history of technical negligence into my home. Besides, I've already made a verbal agreement with another company to fix it based on what the service manager told me the day earlier.  They continue to refuse reimbursement. So, I'm out a total of $1457.50, not including the window units I had to buy and future legal fees. Ohhh and by the way, from what The service tech told me that fixed it right, low airflow through an HVAC system can damage it.... Please stay away and tell your friends. I know I have!!!!

On a bright side, a competent technician from a different company installed the right part and its working perfectly.

UPDATE: AAbel has reimbursed me for the original amount agreed upon.

We had Pete Knochelmann come out over 3 weeks ago for a quote on a new system and he never sent us a quote/estimate and has been unresponsive since his initial visit almost a month ago.

We are just trying to simply buy a new system and if this is the customer service and responsiveness we can expect from this company I would suggest to friends and family moving on to another heating and cooling company for a new install.

Apollo has a pattern of price gouging that leaves one to assume it's a company policy to maximize the price charged per tech visit.  Get a second quote from a competitor to prove it.

Don't do a good job right from the get-go.  Called to have 2 toilets fixed.  These were just simple issues, toilet running and just needed inside-the-tank parts replaced.

Receptionist Kelly asks if this is a single family home, I tell her it's a condo...She speaks to dispatch and comes back on to tell me that Scheller & Knochelmann won't do it as sometimes the water shut-off is in some other part of the building.  I explain this isn't the typical condo building; ours is a 3,400 sq ft, 2 story condo and all water shut-off is in our condo.  

On top of that, the project is just to replace the inside the tank parts and I have already shut the water off.  

I see their trucks in our community yet, somehow when I call to employ their services, they won't work on our condo.  

Maybe S&K has decided that they aren't interested in smaller residential jobs, either that or they are just too busy to care about new business.

I don't blame Kelly, she was just repeating what she was told however, it's pretty poor reflection on either dispatch or the overall operations.

Hate to give them one star but that's the lowest this system allows.

I know I won't be calling them ever again for any of their services.... And maybe, just maybe, that's what they want; to eliminate the smaller jobs.