Best A/C Installation in Chesapeake VA

I've used Sir Fix It on two occasions.  Tim was there when he said he would be and did a thorough job both times.  He is definitely reliable and communicates well throughout the process.  I would recommend Sir Fix It for small or large jobs.

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

Great service, friendly people and reasonable prices.  I was pleasantly surprised with the speed of their response.  The plumbers seemed to really enjoy their work and were very nice.

The best plumber on the peninsula. Very reasonable prices great customer service all around would recommend over and over again

We called at 7pm on a Sunday evening. They sent someone out pretty quickly. He was very friendly, professional, & knowledgeable. We were worried that we'd be charged an arm & leg b/c it was after hours & a weekend but that was not the case.

Took a shower and the water didn't drain. Ok. Time to use the plunger. Once the hair AND grit came out but the water stayed, I knew there was a problem. Called kings at730. He answered the phone and showed up when he said he would. Turns out my little clog was a HUGE clog and a hole in my sewer line. Fantastic

Not only did they spare my white recently remodeled bathroom and not drag the electric snake into the house, they didn't take out the toilets and ran it through the roof (the hole in the pipe was tried first but no luck). They got the clog out, patched the hole and came back the next day. I always had water and sewer. And they even checked to make sure my kitchen was good.

He took credit card. Very friendly and professional. And according to the neighbors, I got off CHEAP. So call these guys. They're fantastic. I'm saving them for future fun projects because they're a good price and cool dudes

Responded quickly, Jason was very friendly and professional and took the time to repair my burst water heater, even calling manufacturer to explore all my options and repair/replacement  costs

He even put booties on his shoes prior to entering my home, which I found very respectful

Wasn't told there was a service fee prior to him coming out was my only issue, but most places do charge one.

The company was given to us through our home warranty program 2-10 Warranty. I had a bad blockage under the house in my pipes and 3 other companies that my warranty gave me were booked for at least 5 days. One Stop was able to come out within an hour! They fixed the problem in just over an hour at my house. The two gentlemen were very nice, and they cleaned up the mess the toilet had made while they were fixing the problem. I can finally use my toilets again! Thank you One Stop!!
-Very satisfied customer

Updated 10/12/19

Bobby & Brian the owners of Norfolk Air came to our home, evaluated the unit and our situation. They went out of their way to make things right for us. Yes, there had been a communication issue, but the team owned up to the mishap, took the right steps and followed through on replacing our compressor. They even went a step further and worked on a humidifier they they thought had an issue as well. We were very impressed with their professionalism and would definitely call on Norfolk Air in the future!

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Original Review..
Three visits, three different technicians, no fix. The first technician , Chris came out on 9/25/19. He tested our unit and said we likely had a water coil leak and recommended a sales person for a new unit because a repair is approximately $4k. He said they were slow at the time so we would have bargaining power. We had another contractor look at the unit on 9/26. He stated the compressor was shot. My husband called Brandon, the manager at Norfolk Air. He said he would send a different tech out. Nate came on 9/27 and concurred that the compressor was shot due to a poor installation. He asked who installed it. Norfolk Air did. He called Brandon back and said that it was a bad install. He also sent Chris a message while he was here playfully giving him a hard time for not finding the issue. Brandon agreed this was under warranty, as the install was done in November by Wade who was since fired from the company. The compressor was ordered and today, 10/1 the third tech, Jake came out to replace the compressor. He proceeded to remove the refrigerant which he said is standard practice before replacing the compressor. He said there was a small amount of water in the line, which indicates a leak. He showed me a picture of one very small water bubble. He said that indicated a water coil leak. He said to prove it to me he would cut the lower line and water would leak out. Nothing happened when he cut the line. He tried to bend it so water would come out, but said he was not strong enough to do it. He called Brandon back who said that since there is a water leak, the compressor would not be covered under warranty and there is nothing they can do.
No proving of a water leak, no repaired compressor, and the kicker is that Jake did not fix the line he cut. When I called Brandon to state this, he said it does not matter because any company who repairs it for you would have cut the line. So now I have a unit that does not work and I will have to pay another company to fix something that Norfolk Air is responsible for damaging with no regard for what they did. I am shocked there are so many positive reviews for Norfolk Air. Perhaps it is because they email everyone asking for a positive review and offer a $25 donation to the charity of your choice. Their website states they operate with integrity and trust. I find none of this to be true. I am waiting for a call back from the Owner.

Jim is a great guy to have come help you out with any plumbing needs. I had a problem and called at 8 am Tuesday and had a fixed drain by 6pm Tuesday! He accommodated my schedule and was professional and kind.

I would definitely NOT consider these plumbers!  They hooked up our sewer lines wrong!  Didn't check the work of his unlicensed workers, a toilet was set wrong, way too many trips to town for parts than time spent on the job,  and our sink leaked from day one.  We had to call in another plumber to redo everything!!!  They Do Not stand by their work!!!

It may be September, but we are still a few weeks maybe even a few months away from Fall weather. I woke up to a hot house the Friday morning before Labor Day. I was so worried that I was about to have a three day weekend without AC ahead of me.

Thanks to Connor Air Repair (and my landlord for scheduling the appointment) I'm up and running again before 2pm! Not only did the technicians take care of my issue, but they also went above and beyond to clean the unit and do other more preventive care.

I really appreciated the social distancing measures that the technicians took as well. Including not having both in the house at the same time unless necessary, wearing masks, maintaining as much physical distance between myself and them as my tiny living room would allow. Both technicians were friendly and respectful of my property while on site as well.  

My house is already two degrees cooler since I started this review!

In reading some of these reviews of dissatisfied customers from a few years ago, I was hoping that my experience would not be the same and thankfully, both of my contractors, Andrew and JB were fantastic!! From the phone call to set the appointment, was great. The woman who called was pleasant and flexible which satisfied me. Both techs were knowledgeable and talked with me through the whole process. Even though they came out due to my warranty with AHS, I would totally use A1 again and request both of these gentlemen to tend to the repairs.

BEST plumber in Hampton Roads ! He's made multiple trips to my house and each time he responded FASTER and charged LESS than the other plumbers, I've used before meeting him. My wife and I are so glad we have an AFFORDABLE & DEPENDABLE Plumber. His phone number has a special place on our refrigerator, next to our family numbers.

Very unprofessional! They say their coming and don't show, several days later they show up. We have to use them because of the gas co is using them as a contractor for the gas meters.  The work area was not left the way they found it, (leaving a gate open is a big no no!!!) and one of the workers did nothing but stand around smoking cigarettes on the property the entire time, and did I mention they are working with gas meters?!?!?  Would not recommend this company at all!

He forgot the appointment. When I called to see where he was he admitted so and seemed like he had just woken up. I hung up the phone because it was my break from work. He sent me a nasty text message in return telling me to keep my little pennies. Unprofessional

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.