Standard Plumbing Sewer and Drain, Inc

After a horrible experience with another company, I called Standard plumbing to come service my tankless hot water heater that had stop working. They worked around my work schedule and had someone come out after I was home. They were able to identify the problem and asked me about a warranty. I had no ideal about a warranty as we are the second owners of our home. The gentleman found out about the warranty and got all my parts covered under the warranty which was super nice and something I did not expect. They had the parts shipped overnight and as soon as they got them they came out to repair. I was at work and he told me he would tear down and repair just to be home at same time as previous day. When I got home he had just finished job! It was a wonderful customer service experience and I was very pleased with their work! I will definitely use them in the future and refer anyone I know to them!

Called standard plumbing in hertford to remove a tank style water heater and replace it with a tankless heater which I supplied.  New unit to go in same location. after 4 trips and a hole through my garage ceiling which they repaired and a $956.00 bill they completed the job. Within an hour after completion it leaked. It was repaired the following day after leaking all night, said it would have to be looked at the next day, a few days later another leak appeared in the hot water line in the same area as the heater. Paid a different company to repair it

Had a clogged sink since we bought the house, and finally broke down and called the plumber. We called Friday and had a gentleman come out Monday morning. Very quick, efficient, professional and friendly!!! I would highly recommend this company- ask for Nigel if you can!! He's the best!

They were very prompt in coming out to my house and finished the work quickly. I'd definitely call them again with any and all of my plumbing issues

I would definitely NOT consider these plumbers!  They hooked up our sewer lines wrong!  Didn't check the work of his unlicensed workers, a toilet was set wrong, way too many trips to town for parts than time spent on the job,  and our sink leaked from day one.  We had to call in another plumber to redo everything!!!  They Do Not stand by their work!!!

I tried every plumber in town before I called them because other peoples reviews scared me, but no plumber would come out-- some didn't answer, some didn't call back, some were on vacation, and one said they were only taking existing clients. Finally called standard plumbing and they came right out and fixed my problem in under an hour for a very fair price. I should have called them first!

I need to update my review so dissatisfied does not even begin to say it.....Do not use this company , water heater went out brand new unit, They say under  warranty, came out to fix it 3 times did not get it fixed, i said I would pay for another unit if I have to, since they are not going to replace the bad one... Each time they had to order parts, and did not know when parts were coming in, mean time   it was a new unit...So after 3 times and waiting for parts, with no hot water I had to pay for ANOTHER new unit,,,1500.00 again    do not use these guys ..........could add alot more but you get the idea

If I could I would definitely do a half star rating, all of the workers are rude and don't complete a job

These guys are great! They have been there for me since I moved in. No job too big or small. They have been great from fixing leaks... to creating my second bathroom! So happy with their work.