Best Virtual Consultations in Charlotte NC

Jeff was professional, on time and friendly. He diagnosed and fixed our problem quickly. We've just moved to the area and we now have a plumber we will call first for any future needs and highly recommend when friends and neighbors ask if we know a good plumber.

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Prompt, courteous, neat, friendly but a bit expensive for installing thee bathroom faucets

Ken Pignone is a plumber that actually returns calls! He's honest, fair, and does a great job. Highly recommend!

I called Jason and he replied to my request in a timely manner. Jason stayed within his quote. He cleaned up any mess. I would call Jason for all my plumbing needs.

The city of Greensboro stopped by my house to let me know I was having a plumbing problem, on my backside neighbors house. The bright before I called Doug. He was out the next morning advocating for me with the city of Greensboro and the drainage in my neighbors yard. He not only fixed the issue but let the city know their part needed work also. Saved me hundreds of dollars. Friendly, honest and hard working. He is now my go to plumbing guy!!

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

Brian with ACC Plumbing was courteous and prompt. They charged me the exact amount quoted and were very respectful of my home.

Jerry was from the very beginning extremely knowledgeable. We originally thought we needed to switch from our current working water heater to a tankless because of the long wait for hot water. After hearing our problem he was already brainstorming a more affordable solution. He was quick with responses and very thorough with explaining things to us. His quotes were reasonably priced. Professional written quotes were emailed to us. His work was quick and clean. Very satisfied with the over all experience. We have literally no wait for hot water now at a fraction of the price other places we're quoting us. You can trust Jerry and he takes pride in his work. We will definitely be returning to Jerry for future work.

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

THANK YOU to Conrad for helping us out with our gas plumbing problem. We were in a jam and he was able to help us out when no one else could. Before you start any plumbing/ gas projects, contact Conrad and do it right the first time. He's the real deal!

I cannot comment on the quality of the work done by H Dee, as I never received a call back after leaving a voicemail request about work I needed done.

I have used Charlotte Mechanical for several years. They installed a new Trane system for me a few years ago. They have always provided timely service and good explanations about what they need to do and have done. Their service and techs are top notch.

I have used several HVAC services where I worked and before Charlotte Mechanical. None come close to their professionalism. I will not use anyone but them.

My shower was only running ice cold water or scalding hot water...no warm. I had called a different company first that had no idea what to do, but they wanted to put holes in my walls. I decided to get a second opinion. Rick from Terry's Plumbing came out and knew exactly what it was and fixed it. It was a valve inside that needed replaced. He was very knowledgeable and explained everything about the hot water tank and why I was having only hot and cold come out. He explained that my hot water tank was set too high and how the water could scald you at that setting. I would definitely recommend Rick, he's the real deal when it comes to being a plumber!

Thank you,
Karen Applegate

First, I called in the morning and they were here two hours later.  My heat pump was overheating. Alex had it fixed quickly and he showed me the bad part which needed to be replaced.  The charge was very reasonable and I would definitely recommend this company.

I recently called Brothers to replace my two furnaces and compressors (2.5 and 3.5 ton units), with one furnace requiring urgent replacement due to a recent issue.  Of course, our furnace problem happened during Thanksgiving week, with my family scheduled to arrive the next day, including my 82-year old stepfather who suffers from extreme sensitivity to cold after undergoing chemo last year for stomach cancer.

Brothers was able to schedule the consult within an hour of my call, and I was very pleased with their salesperson, Tom Russell.  I had received a few bids from several other providers, as we had already planned to replace our units within the month.  But we were experiencing supply and scheduling issues on the installation from the other providers.  Tom negotiated a Rheem installation for a VERY reasonable price.  I felt like he bent over backwards to work within our budget AND get the downstairs replacement scheduled within one day so my family's visit wouldn't be impacted.  

Their service crew, Josh and Dawson, were friendly and efficient at installing the units.  Each unit took about six hours for a two-man crew to install (they also had an electrician for part of the installation).  For the upstairs (inside) unit, they covered my hardwood and carpeted floors with protective paper, and swept up any remaining mess before they left.  I was pleased that a supervisor even stopped by to check on the status of the installation.  

I felt better going with a larger company for the installation, even though I'd been using a smaller (one-man) company for maintenance on the existing units.  Brothers pulls permits and obtains inspections on their jobs, and the inspection has been scheduled in a couple of weeks to verify the installation meets all county standards.  The salesperson, Tom, even showed me the (limited) permit information for the other companies we were considering.  Permits and inspections are important because independent inspectors will review the installation to make sure your system was installed correctly.  It's astonishing that the companies I was considering said they pulled permits, but the data from Meck County showed otherwise.  

Our new Rheem units are very quiet and are heating our home perfectly.  I'm extremely happy with our experience with Brothers, and will continue using them for ongoing maintenance on the units!