Best Air Duct Cleaning in Charlotte NC

I've used Go Green twice now and have had amazing experiences both times. The techs are so professional and respectful of my home, and they always wear shoe covers so they don't leave dirt anywhere. They begin by making it clear what they're planning to do, which usually starts with an assessment of the issue(s). Once they figure out what needs to be done, they draft up a few options with pricing so you have a choice of which solution makes the most sense for you. I've never felt pressure to go with the most expensive option and the techs have always given me space to decide. They communicate really well before they do any work so the chances of being blindsided are very slim. Overall, I'm super satisfied and would highly recommend them!

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

My friend's dad, a naval captain, says There's only 5 minutes between half a$$ and first class. I chose J's because they have an A+ rating from the BBB. They lived up to their rating. The receptionist told me I'd get a call from the plumber on Wednesday. True to her word, Zach called me Wednesday at 0820, arrived shortly after, and thoroughly completed 4 projects. He went above and beyond by CLEANING UP AFTER HIMSELF and putting my belongings back after moving them. THAT was impressive in and of itself. My bath tub is fully functional, my toilet no longer runs, and no more leaky sink under my new sink. Grateful for the good service. I highly recommend J's Plumbing. They're FIRST CLASS!

Great service today! Tore Pinna came out and installed a gas line so we could hook up our natural gas grill on the patio. Highly recommend this company! I got an appointment right away and they showed up on time!

Donald from D. R. Jordan Plumbing did a wonderful job replacing my pressure valve (I think that's what it's called) in my garage. It was causing a very loud whistle whenever I ran water in the house. Now I can flush the toilet and wash clothes without letting my neighbors know.

He was very friendly, professional, and did a very clean professional job. I highly recommend him. I will most definitely use his services again if required.

I called on a Thursday after coming home from work and realizing the 2nd floor AC unit wasn't working. I gave them my contact information and was told that they would call the next day (Friday) with technician availability. Around 10AM the next day hadn't heard from anyone so I called and was told that they had been very busy and dispatch would be calling. Dispatch then called immediately after and said they would be keeping me updated throughout the day. It is now Saturday and I never heard from anyone again. I cancelled my request with Waldrop and will be contacting another company. Very disappointed.

Ty B.and  Brandon A. represent the best of what Morris Jenkins stands for.  I have been doing business with Morris Jenkins since 2007 and have been impressed and well satisfied with sales representative Alan, installers, customer service reps over the phone, and service techs who inspect, clean, and service my equipment to keep it running like new.  Every review I have written has been stellar for Morris Jenkins and their team.  But I am writing this review because these two gentlemen have perfected the quality, customer service, and and care that Mr. Jenkins requires in his  business model.

Yesterday Ty arrived promptly and began standard maintenance on all of my equipment.  He was extremely polite, knowledgeable and as always a huge advocate of his company.  I always take time to talk to every tech and I always want to know how long they have worked for MJ and their future plans with the company.  Ty was no different from all the others and loves his job with MJ.  I always end up in the basement for a bit with the tech to inspect the whole house filter and make a decision on replacement.  Ty was closing up the unit, and then I observed him taking the condensation pump from the furnace and I asked why?  He explained it is routine and he was going to inspect it and clean it.  I explained that in all my years with MJ, to my knowledge it had never been taken apart and cleaned...and when he finally got it loose, one look inside revealed I was correct.  The entire unit was filled with crud and was in bad need of cleaning.  I am surprised it never failed....but give credit to the quality parts MJ uses.  Ty took it outside and used some of the same chemicals he cleaned my AC with and had it looking like new.  While he was placing the unit I decided to contact my friend who actually was an installer for MJ, but is now a district supervisor.  I sent him a photo of the unit before it was cleaned in hopes he would use it to explain to others the importance of cleaning this unit.  Even more important, I wanted him to know how impressed I was with Ty and his methodical approach to his job....leaving no stone unturned.  Brandon simply text back and ask if Ty was still there, which he was.  The next thing I see is Ty coming around the corner with a brand new pump.  Brandon had informed him that this pump should be replaced since required maintenance had not been completed on this unit in the past.....and it was to be replaced at company expense....again...the MJ way!

This is alone is enough for me to write this most positive review.  After working in the attic, Ty asks to speak to me and shows me a photo of bubbles from a gas pipe.  This pipe had been installed before MJ and had developed a slow leak.  He was not looking for it, but his nose found it.  Though he felt he might be able to make the repair on his own, he really wanted to bring in an MJ expert in duct work and gas lines ( they have experts in everything).  I was surprised to find Ty back this morning with a smile on his face along with Michael D. who Ty says is one of the best man in the company for this kind of work.  After over an hour they determined other issues with the pipe line that caused the leak to begin with....and the repair is still in progress as I write this....but when Ty and Michael leave....I will know the repair is done the MJ way...which is the right way.

Bottom line. Yes, I paid more initially for Morris Jenkins to put in my two dual fuel units in my home.  In the long run, I believe I have saved money with this company because my out of pocket expenses have been minimal.  I have invested in their maintenance contract and my units are still working like new.  Truthfully, I believe this time they saved me from a potentially life threatening....and certainly home threatening event as they complete repairs on gas pipes my previous HVAC company had installed improperly.  In my opinion, Morris Jenkins is simply the best because of the investment they make in their men and women to make them the best.  Thank you to Ty, Brandon, and Mike....and thank you to Mr. Jenkins for your insistence on top quality customer service.

My best,
Scott G

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

In February IRV ran a gas line to our gas range. The first time it failed county inspection. Now, in September,we had a gas leak. In February and again today IRV is very difficult to speak with. When I finally got through to someone she was insolent as if I was bothering her with a gas leak. She chastised me for having attitude. Their shoddy work could have been dangerous, even catastrophic. She told me, on hold again, that they could send someone tomorrow...for a gas leak! These people are expensive, untrustworthy, unresponsive. Morris-Jenkins sent someone right out. They discovered that IRV connected the gas line wrong! I'm out 500 bucks but I trust Morris-Jenkins to stand by their work. Never trust IRV with your home or your life!