Best System Maintenance in Albuquerque NM

Gloria and Mike were very nice and quick to accommodate me. My furnace went on on Christmas Eve and was living off space heaters. I called them Monday to set up a quote for a new furnace and Mike was able to get out that day. I got a fair quote and everything was explained to me. I was able to get everything set up for the install quickly. Time for install was short and well done. It's so nice to have a new dependable furnace. The people at this company are friendly and professional.

They have been wonderful in helping me solve some complex heating issues since I moved to my new home. I highly recommend them as honest and knowledgeable businesspeople

Great service.  Sky came immediately to my office complex to help fix a leak on a hot water heater. The issue was fixed and my tenants were back to doing business in no time. Kindest most trust worthy person to do business with.

We called All About Heatung and Cooling on Friday 7/10/2021. My mother is disabled and on a very fixed income.  It was 94 degrees in her house and the swamp cooler was not cooling. Miguel answered our call and was empathetic to my mom's tight budget. He had someone out in about 30 minutes and about 20 minutes after arrival the issue was resolved.  One burned out pump replacement and my disabled mom was able to breathe easy again. They quoted her a price and gave her another discount at the end. Great service and kind hearted people. Definitely recommend

Jorge is the best!! Extremely customer focused, knowledgeable, dependable....quality work and fair pricing.  Anyone in need of plumbing services in the Albuquerque to Santa Fe area should absolutely call Castle Peak Plumbing, Heating and Air Conditioning.  We wouldn't even think of calling anyone else!!!

Needed my A/C serviced (at probably the busiest time of year).  Two polite and professional young men got the job done in a very timely manner and did a great job!  I will definitely call Cactus Mechanical for my upcoming plumbing projects.

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

We spent 35k to have Williams Mechanical replace three units three years ago; we had a very positive experience with this transaction. Annette and her team were responsive, their quote was competitive and the work was completed on time and well done. Because of this experience, we continued to use Williams for all of our plumbing needs. The last couple of experiences with in the last year have been less than positive (apparently they weren't able to keep plumbers for a period of time, so there was difficulty getting them out for plumbing jobs, long response times, multiple visits to complete one job), but because of our initial experiences, we continued to use Williams Mechanical.

I contacted the office this week to request someone to come out due to an urgent (not emergency) plumbing issue on a part that Williams Mechanical had previously replaced. The office said they couldn't find the paperwork for the job (despite me having the invoice in my hand). I e-mailed Annette (owner) and she replied saying that she would get back to me by the end of the day - she didn't, nor did the office. I waited two days, then called and e-mailed the office and Annette again - no response. I again waited another day and e-mailed Annette again - no response. We are now 5 days out from when we initially contacted Williams and have an emergency plumbing issue.

If you had asked me three years ago, I would have given Williams Mechanical 5 stars without a doubt. Tens of thousands of dollars of business and three years later, my opinion has completely changed. If you are looking for a responsive company who values your business, I can't say that you will find this at Williams Mechanical.

Eric is a class act. This owner operator not only showed up on time but did a fantastic professional job.  He's honest, courteous,  and goes out of his way to do a great job. He may not pay for the yelp reviews so this one is on the house, great job and a great guy, highly recommend and I don't do that often.

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

Twice I have been in an emergency situation and R&R came through in the clutch. Jesse is professional, polite and responded quickly. I will from now on use R&R for everything as well as recommend to all of my family and friends. Thank you R&R and thank you Jesse!!

WARNING!!!! Do not use this company. Devin did not know what he was doing. He pretended to fix oven. (It totally is still broken.) He tried to fix very minor leak and it is 10x worse. And then he ghosts you after he screws up everything.