Above All Quality

Initial service was quick. Tried contacting them again a week later cause there was still a small leak in my toilet and he has told me for 2 days now that he was on his way and still has not shown up.

Our kitchen sink started backing up and we weren't sure we could get a plumber to come out in this time of coronavirus.  But Jed answered right away and we arranged for Devin to come this morning.  He snaked the drain but our pipes had not been properly connected, so Devin went out, got the right parts, replumbed the pipes and got us working again. Just to be sure, he double-checked the line before he completed the job.  Sure enough, there was still some backup, so Devin snaked the line again for 45 feet and found a blockage further down the pipes.  We are very happy with the work he did and would not hesitate to call Above All Quality again.

DO NOT USE THESE GUYS.

Devon was really nice, showed up the same day, gave us a quote, got the half the work done the next day. We paid the full amount then (a mistake).

They never returned to complete the work. For over a week we agreed to a time to finish the work, and they no-showed every time, over NINE TIMES. Not even a call.

They eventually promised a refund if they didn't show up by 5pm to finish the work. They didn't show up or even call for that appointment either.

After we asked for our money back, andthey completely ghosted us--wouldn't return texts or answer calls.

I 100% believe they were willing to take our money and run.

We ended up having to issue a chargeback via the credit card we paid with. They only reason we got our money back was thanks to MasterCard also seeing through their BS.

The valve behind my toilet had started leaking. I was able to send them a picture and they knew exactly what part I needed. They should up the same day and made quick work of it. Extremely efficient and knowledgeable. Overall great experience.

Needed internet in my room to work from home. Needed work done ASAP and they got it all taken care of same day! Really recommend these guys they handle business!

During unexpected snow and my heater stopped working. I sent several quotes to companies and Above all Quality responded within 10 minutes. The gentleman (forgot his name) was at my house within 30 minutes. He went above and beyond to help and fix my heater. Thank you and I truly appreciate you.

Devon has been using my in laws property and must be out by Monday.

DO NOT TRUST THIS MAN. He is a felon and a shady human being. He has multiple counts of battery, kidnapping, shoplifting, etc.

WARNING!!!! Do not use this company. Devin did not know what he was doing. He pretended to fix oven. (It totally is still broken.) He tried to fix very minor leak and it is 10x worse. And then he ghosts you after he screws up everything.

I would give them zero stars if I could! This is the most unprofessional company I have ever tried to work with! My five year old has better understanding of keeping promises and appointments then they do! It is clear any good review on here is done by a friend or relative! 5 times no call no show who does that! They took our money and ran and never came back. In these hard times its sad a company would take advantage of people who are barely making ends meet. You are warned!

Don't use the guys. Cancelled the first appointment With some sob story and Devin even promised he would be early the next day and offer a discount for canceling after he said he was already on the way. Next day no show and wouldn't return a text or phone call. Please don't waste your time with these guys as they will just stand you up and waste your time.

Had a pretty rough experience with these guys, installing a rather expensive island hood. Devon was extremely amicable and courteous and assured me he'd get it installed, complete with necessary electrical work, within a few hours. Instead, he left ahelper alone to do the work, while he attended another job I guess, and it took him two full days. The equally pleasant helper was, alas, completely incompetent at the job and ended up not only gashing and denting the chimney panels hideously, trying to attach them with a mess of mismatched screws and bolts rather than the inner clips provided in the kit, but also laying waste to the newly drywalled ceiling.

When I expressed my concern,  Devon assured me he'd fix it up right, but he was waylaid by personal matters the next day and didn't show. Jed called on his behalf and, after I reiterated my concern, came promptly to evaluate. He recognized the issue immediately and promised to fix it. Fortunately the install kit came with a second set of panels for a higher ceiling and he was able to replace them. He also patched the drywall. Jed was kind enough to not charge me the second payment installation, which gave a 50% discount on the service.

The outcome: the hood is installed an inch higher than the maximum recommended height, and the seam for the panels is imperfectly aligned and dimpled in one agonizingly noticeable spot. The drywall came out ok, but now, upon getting a quote for a new AC, they discovered the duct work in the attic has been trampled and crushed, $10k to fix. I think it highly likely that occurred during this unfortunate contract.

Jed did his best to make up for the butchery. I'd like to think Devon would've too, eventually. But there appears to be a decided lack of professional polish, both in their service management and in their capability. I might call them back for a skilled handyman job, but not with any expectation for a professional residential contractor.