Best Emergency Services in Buffalo NY

Polite. Knowledgeable. But after being jerked around for 5 weeks to fix a shower, I finally had to contact another plumber. 48 hours later, the job was underway. Wish they had told me that bigger jobs come first....very disappointed.

Mark's Plumbing from City of Tonawanda. Can not praise him and his work force enough. Diagnosed and fixed our issue very fast. Clean up left the house cleaner then when they arrived. Fair price with outstanding quality.

When you have a plumbing issue at your house, it's scary because you know plumbers are not the cheapest laborers out there. The first thing I did was go on an app called NextDoor because it's all my neighbors and I asked them, who do you use for plumbing? Then I cross referenced their references on Yelp to see how they stack against other people's experiences. One of the plumbing companies that a neighbor recommended was Frey, which is based here in Clarence. I tried calling Frey and they told me they were short staffed and booked solid so they gave me the numbers of other plumbers THEY trust. I figured if the local plumbing company thinks this is a good plumber and trust worthy, then why not? So I called Towlson and Frey did not steer me wrong.... Towlson came quickly and they got the job done (insert your own that's what she said joke).

I don't recall the plumber's name who came, I want to say it was Chris but I could be wrong. But the guys who did come were here within two hours of my original call for a foul smell coming from my basement. They investigated it and flushed out a tank down there, they were here perhaps 45 minutes or so. I appreciated that they arrived fast and also worked fast. They got rid of the smell and warned us of another issue we need to address in the future with the plumbing lines.

My absolute favorite part? The price. I had mentally prepared myself to be socked with some obscene amount bill, because when you call someone and they come assist you quickly it's usually not cheap. The work wasn't free of course, but it was not nearly as expensive as I had assumed it would be. I was impressed. They came, they solved the issue and they charged a reasonable fee. Yes, I will be calling them again in the future.

They installed a hot water tank which I bought through a local hardware store. I didn't know the hardware store was subcontracting the work to Mr. Plumber, but I couldn't be happier with the job. The installers name was Pat and he was on time, professional and courteous. Got the job done in just a little more than an hour. Would certainly call them in the future for any plumbing needs.

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

Over the past 5 years, I have frequently  used the services of Zirpoli Plumbing without a single disappointing incident.

I manage the repairs for more than 50 apartments scattered over 30 locations throughout the Buffalo, New York area and the tenants living in those apartments
make it necessary for me to call Zirpoli Plumbing more often than you can imagine.

Every time I call for service, it is usually an urgent situation and my needs are addressed within a very short period of time - immediately, if necessary.

It has reached a point where I don't even ask for an estimate anymore.

I simply call in the location and the tenant's telephone number and a brief description of the problem.  

The problem is remedied and I receive an invoice in the mail a few days later.

Sometimes four or five invoices arrive all at once.

I forward the invoices to the respective property owners and they write the checks to Zirpoli Plumbing.

Zirpoli Plumbing is a full service plumbing company.

I have called them to replace faucets, toilets, bathtubs, vanities, sinks, water lines, sewer lines and on four separate occasions, I had them plumb completely gutted  rehab houses which required everything associated with the water lines, the sewer lines, the gas lines and included complete kitchen and bathroom plumbing.

Zirpoli Plumbing is as dependable as you can ask for without being overcharged.

I have been associated with new construction and remodeling projects for more than forty years and I have experienced many good and bad contractors as a result.

Zirpoli Plumbing is very good !?!

Gino Zirpoli and his crew offer old-school quality at reasonable prices and always stand behind their work.

My name is Rick McCarthy.  

If you need more information from me, I can be reached at 866-6265.  

If you go to voice mail, leave me a message and I will call you back.

Kandefer installed a boiler in a property as part the P&S that I purchased on the Westside of Buffalo in January 2020. I came to find out, he installed the wrong kind of boiler improperly, causing the burners to corrode and leak carbon monoxide. 2 years after installation, National Fuel shut the boiler down in January because of the carbon monoxide leak. It took me 6 months to get him to add the bypass, that was left off when he originally installed the boiler and to top it all off, he installs one that is to small and never turned it on. He also isn't taking any responsibility for his work. This is a 3-unit apartment building and I have 2 young children living on the first floor. Thank God my third floor tenant moved out and the gas company came in.

I hate giving poor reviews, but we are at our wits end. Greg and his team did a fine job (or so we thought) up until the end of the project. Now we are dealing with the building department, trying to get one final test done so that our addition can be approved. It's been TWO YEARS (!!!) of calling Aslan Plumbing, reminding Greg that he needs to do one final duct test and although he's nice on the phone, he STILL HASN'T DONE IT. I have called him at least 20 times over the last two years, reminding him to take care of this. Greg continues to say he'll talk to the building department, specifically one person we've been told to deal with (Larry), but a week or a month will go by and he still hasn't done so. Greg always says he's just so busy. I'm willing to understand that up to a point, but TWO YEARS later, I am starting to wonder if his work is shoddy and it won't pass the test and that's why he's stalling. At one point, Greg told me that he had talked to Doug at the building department and that it was all taken care of. We thought, Whew. It's finally done.... until my husband called the building inspector in charge of our file (Larry), who said that no, it isn't done and he hasn't heard from Greg. Now I don't know if Greg was just lying to appease me (after two years of calling to remind him to take care of this) or if not. I've been nice and patient and given him the benefit of the doubt for two years. Either don't use Aslan Plumbing or don't pay them until the building department signs off on it.

been waiting for Roto Rooter to come by for 2 days . I don't know why they even have you make an appointment. This isn't the first time they were a no call no show. I won't use them again

The service tech Adam was great! Very professional and took the time to explain and educate me on everything he was working on.

The crew that came in to replace three exterior lights that we supplied and I must say they did an excellent job. It's the pricing we disagree with. They charged me $159.00 for each light to be installed, with taxes over 500.00. We just moved into this home a few months ago. At our last home our electrician would come in to do multiple jobs and give us a flat rate. I have looked into this and the job should have only cost no more than $300.00 plus taxes. When I called Reliance to complain I was told that they charge by the light and do give flat rates. That's fine we do not need use Reliance.

They are awful they lie and the office staff are rude and pretty much say you are a liar (they say we listened to the recording and she never said that and we emailed you the estimate)!  I am new to Tonawanda and was referred them by Home Depot. They have came out twice to my home once for a estimate, and the 2nd time for the electrical work for a garbage disposal and a dishwasher. After spending a few hours they said they could not do the work (gave all kind of reasons why, and that the electrician would have to come in that they were only plumbers) They did do the new hose bib, and replace the shower canister which was installed incorrectly and they had to reinstall it. I still believe it is installed incorrectly. I paid the 330.00 for that work). I called the office to ask they why they did not send an electrician as they stated they would have to do, and that this was not acceptable. They wanted to come in again and do another estimate, as well as do the work that day. I told them no that I was not going to pay more after they already estimated the full job at 1290.00. The estimator girl was rude to me when I asked for the estimate she said I am busy right not and I can not send it right now, she got rude with me when I question the estimate (I never received it either).

The girl who answers the calls was understanding the day I called to complain, but when I called today she was not. When I told her that I had told the plumbers that I could not do Friday they said they would put it in for Monday which I could do.

I received a text message this morning that they would be coming out today, so I called the office to let them know I could not do today, and that I could do Monday like I told the plumber who was putting in to his tablet. She then said well he must of e-mailed it to someone else, and that they only do estimated on specific days. I said I did not need another estimate already have a verbal one for the work that's when she said that the electrician would have to reevaluate the job. I said I just need the work you estimated done, and she said that he would also do the work that day.

That set off alarm bells so I said I am not going to pay more, and she said well I can not tell you that. So I told them that I did not want them in my home, and that I will pay the 330.00 for the work done yesterday. I then stated that is still had not received the estimate and that I thought they were rude to their customers. That is when she aggressively said well I listened to the recording an she never said that to you and she did send you the estimate. So I said are you calling me a liar she said no, so I said so she did not say that to me and the estimate was sent? She said yes. I then asked they why did I ask you for the estimate yesterday if I had received it and why would I say that I was talked to rudely? I told her to that I never wanted them out at my home and to run the charges for the work done yesterday.

She then rudely stated that I am trying to what is your e-mail address. I also said I would report this to the BBB which I did.

They apparently send plumbers in to homes to do electrical work. I have requested from the BBB that they ask for the license for the two who came in to do electrical work at my home.

I don't appreciate the way you used pics of my home without asking and then attached my wife's name. But you can clearly see (in pictures you posted without permission) where you left the tub uncovered (although you claimed you had it covered the whole time). If anyone is interested in seeing my pictures of his mess, I will be happy to share.