Best A/C Repair in Buffalo NY

I was impressed with this service for several reasons:
1) Easy to get in touch with - responds immediately!
2) Knowledgeable - tells you what you need, and what you don't need.
3) Great worker - and great attitude about his work!
4) Timely - tells you approximate time frame and calls about 10 minutes before he arrives.
Synopsis of my problem - I had a leak that needed a quick repair and one piece of piping. Although, I do eventually need a new basin, new faucet and removal of old basin ($$$$), Larry told me what I needed to solve the problem today, which was what I could afford. Unlike other plumbers who dont offer other options, Larry was honest enough to solve it inexpensively. Refreshing!

Highly recommend!!!! They called me back promptly  and came out the same day . Jeff did a great job repairing a leaky pipe and  an expansion tank . The price charged was very fair ! F

Called on a Saturday after one plumber did not call back and another called a half hour before sceduled and said they would not make it afterall.  Issue was severe, no water due to brken pipe and valve.  They were very polite, called a half hour before they showed up.  Plumber knew what he was doing and within an hour I was back and running.  only alternative I could come with was going to hotel for the weekend and taking time from off from work to get fixed by others.  Wasn't a very good option.  Totally satisfied and recommend for any plumbing needs.

I was pleasantly surprised by how quickly we received a call back! Our heating unit wasn't working, and of course it was on one of the coldest days. John came out to the house quicker than I could have anticipated and took care of things. He has worked on our home before, but the consistency of his work and his customer service are impressive. Highly recommended.

Fantastic service and customer service ! Honest , dependable , friendly and professional are all words I would use to describe the owner and this company. They have the old school values and customer service that is lacking in so many businesses today. Very refreshing and would highly recommend them !

Gideon was amazing! He responded quickly and was prompt on his arrival. He was very professional, efficient and reasonable. He was very knowledgable and it didn't take him long at all to resolve the problem. I would highly recommend him!

Very suspicious how my thermostat stopped working a week or so after I had this company over for routine periodic maintenance on my central air. One guy seemed to know his way around, but he sent the apprentice over to look at the thermostat. Lo and behold, it broke down--nothing was wrong with my system when I called them in. To have them back out would be another service charge plus parts and labor; they said they are not responsible.

Had to get a new wax ring under my shitter because the guy I bought the house from didn't know how to screw in a light bulb, let alone install a toilet. Wife says that the technician arrived promptly, was both polite and corteous and, most importantly, got the job done for roughly $250 LESS than the greedy bastards at Roto Router wanted me to shell out. Don't even get me started.

I hate giving poor reviews, but we are at our wits end. Greg and his team did a fine job (or so we thought) up until the end of the project. Now we are dealing with the building department, trying to get one final test done so that our addition can be approved. It's been TWO YEARS (!!!) of calling Aslan Plumbing, reminding Greg that he needs to do one final duct test and although he's nice on the phone, he STILL HASN'T DONE IT. I have called him at least 20 times over the last two years, reminding him to take care of this. Greg continues to say he'll talk to the building department, specifically one person we've been told to deal with (Larry), but a week or a month will go by and he still hasn't done so. Greg always says he's just so busy. I'm willing to understand that up to a point, but TWO YEARS later, I am starting to wonder if his work is shoddy and it won't pass the test and that's why he's stalling. At one point, Greg told me that he had talked to Doug at the building department and that it was all taken care of. We thought, Whew. It's finally done.... until my husband called the building inspector in charge of our file (Larry), who said that no, it isn't done and he hasn't heard from Greg. Now I don't know if Greg was just lying to appease me (after two years of calling to remind him to take care of this) or if not. I've been nice and patient and given him the benefit of the doubt for two years. Either don't use Aslan Plumbing or don't pay them until the building department signs off on it.

Our tenants water heater broke down, they send out their technician the next day and the problem is taken cared of on the same day. **it is not easy to get a service personal out in the cold and think snow condition in Buffalo* and they get it done the same day.

The absolute worst. Took 5 visits to try and fix a shower handle. After 5 visits I fired him and hired a competent contractor to fix his mistakes. He says he's going to be there and then no show, or call (twice). Brought his 7 year old son to the job for my wife to babysit while he worked. Black grime all over my drywall and shower enclosure. Solder drippings all over the carpet in the closet. He borrowed my flashlight and broke my drill bits and never replaced them.  I wouldn't even hire this guy to change the washer on my garden hose. Proceed very cautiously with this company and hire at your own risk. No professionalism at all.

Found the incompetents on Craigslist advertising 'Master Plumber'. Called for a plugged sewer line and instead of a Master Plumber they sent 2 kids in a van. They proceeded to snake the wrong line and then did it again. They came back to the office and said they couldn't fix it and it needed about $1000.00 worth of work. When I balked at this they tried to say I needed it done right now so I should let them do it and a second opinion wouldn't matter anyway. When I continued to say I would get a 2nd opinion they got very aggressive and made up a $140.00 bill they said I had to pay right then. This was going on in my place of business and I payed the charge to get rid of them even though they effectively did nothing of what I called about. This place is a scam and should be shut down by the Buffalo Licensing Department as I fully intend to inform them. Do yourself a huge favor and avoid this business. You'd stand a better chance picking up a day worker in the Home Depot parking lot than with anyone I saw representing this plumbing business. I'm calling SHENANIGANS  on them. I feel completely ripped off and did not receive anything like good service.

I  am very pleased with the service I received.  The plumber who came to my home, Jeff was extremely knowledgeable as well as friendly.  His workmanship was superb.  He fixed the immediate concern and made some great recommdations to prevent trouble in the future.  I will definitely use them again.