Best Electrical Services in Boston MA

Paul was super!  So glad I reached out to him to fix my kitchen drawer installation.  Excellent communicator, workmanship, and super friendly.  Would definitely have Paul help me with other items around my house.

Thanks Paul!

I just want to take a moment to tell you what a pleasure it was to deal with you, Joe and Katie yesterday in connection with the repair to our furnace at our home. Your responsiveness to my early morning call for help, Katie's return call to schedule the service (and calling me at the office when Joe was on his way) and the superb job that Joe did to repair the furnace reminded me why we have enjoyed working with 128 over the years going back to the significant renovation we did to the house years ago and the fine work you did then. Your commitment to customer service is second to none.

You have a first class operation in every respect and I will not hesitate to recommend and tell people about 128 Plumbing. Perhaps we can juice up your business in Marblehead!

Terrible, unethical company. I signed up for their service plan which came with a free boiler inspection. I was told on the day of my inspection that my 5 year old boiler needed to be replaced and that by filling it every couple of weeks with water I had damaged it and they could do all of this for me for $11,000 ($14,000 if I wanted the water heater replaced at the same time - a discount). This was suspicious to me because I was told by my home inspector and the previous owners that my boiler was a self-fill system. The sales person from Cranney sat around in my house for an hour trying to convince me otherwise. I finally got him out of my house and called another company to look at my boiler. My boiler was fine. A few months later while still on the service plan I had to call Cranney out again for an emergency. This wonderful repair man told me at the end of the visit that his company tried to scam me originally. I will never, ever work with Cranney again.

Unreliable to the point that I consider them scammers.

A power surge damaged my furnace and I had Rodenhiser come out to fix it. They had the hardest time figuring out what it was, and after replacing several circuit boards it worked again. They recommended to install a surge protector, which I had them do. This surge protector would protect against surges and in the case that a power surge would cause damage, I would be covered.
A year or two later (bad)luck had it that my furnace got damages to another power surge and I had Rodenhiser come out. This time, they first upsold me a maintenance contract, which I took. They also replaced the damages circuit boards, which should be covered by the surge protector they installed, and which came with insurance. I still was forced to pay somewhere around $2400, because this particular issue was not covered.
The surge protector they had installed before was not the right one, so they recommended different one. I did have this done, because I didn't want the trouble of being without heat again. I do feel very much cheated out of money because they didn't cover what they promised it would.

As for the maintenance plan, I paid for the first year and only a few months later I received an email where they asked to renew my contract as my current one had expired - we're talking after 4 months or so.

Rodenhiser makes promises, and guarantees but don't deliver.

I don't know if the prices are high because of this old house but the prices are high. They are pretty reliable though and if it's between calling them once and getting a truck over with a fairly competent plumber or calling a half dozen guys who can't make it over until a week from Thurs and are going to rip you off anyhow they look pretty good. Had an issue with there billing once and got it resolved pretty painlessly.

Several years ago my husband was working in another state and only home on weekends.  We developed some issue with our furnace and we had a service contract with Gem.  I called and a serviceman came out, took a look at thefurnace and said it needed to be replaced, at a cost of $11,000 to $13,000.  It just so happened that a gentleman from an appliance service was there repairing my microwave.  He suggested that I get a second opinion of the furnace replacement and gave me the name and number of another Heating and Cooling business.  I called the number and they sent someone out quite quickly.  They repaired the furnace and charged me $73.00.  They also informed me that someone had removed a screw which caused the furnace to create a loud noise.  Gem had been telling me for some t that the noise meant a very expensive part needed replaced.  I called Gem and discontinued any service with them.  To this day I truly regret not pursuing this issue further.  I should have notified the owner of Gem to report this, the Better Business Bureau and possibly the police.  
I tell this story to everyone and anyone who will listen.  STAY AWAY FROM GEM!  Their service people have proven to be dishonest beyond belief.