Best Plumbing Repair in Virginia Beach VA

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

Mike and his crew responded immediately and fixed a major water pipe busted in my ceiling. By far the friendliest plumbers I've dealt with. Would recommend them for anything plumbing related. Thanks so much

Don't go to the big box stores for your plumbing needs, they won't help you like Comet!
Five stars!

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

Pricey but worth it!! Tech was professional and courteous. Provided same day service, arrived on time and explained everything before starting the job.

Mr. Lindsey is a very kind hearted man. I have an elderly customer that is in dire need of a gas hot water heater and lives off a fixed income. Mr lindsey is donating a hot water heater to her free of charge. This man deserves the world. His office staff also was very helpful and kind when we called yesterday and told them our situation. They are the only company that even returned our phone call. I would refer them to anyone.

Called A-1 to handle a burst pipe in a rental home I own - I live out if state.  

There was poor communication on when they would arrive.  When I heard the plumber I'd on his way, what they meant was, the plumber will get to you some time later today.

After the plumber arrived he gave a reasonable estimate for labor and material and I authorized the work.  After competing the project, the plumber called back and said that his material cost was more than 3 times the HIGH end of his estimate.  

Since it was a Sunday, I asked for someone from management to call me...8 days later and still nothing.

Long-term customer and have seen a deterioration in the level of service.  They used to be more responsive and customer oriented.  Last minute cancellations (literally called at the exact minute of our appointment to cancel) after appointment booked a month out and shuffling our own work schedules to accommodate, is frustrating.  They maintain two stars bcs the actual workers who come out to do the heavy lifting are always great; however the office and support staff are now seriously lacking in customer awareness and service skills.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

This company is local and I couldn't ask for any better service.  When I called they actually answered the phone and scheduled me right away.  The owner and another guy came to do the job and I had a ton of stuff to ask about the plumbing in my 1962 home.  They fixed the washing machine backup into my kitchen sink without any problems.  I asked if they could give me an estimate on replacing my main line and rerouting my pipes since I live on a slab and they measured everything and gave me an estimate right then.  I was shocked, I kept saying they didn't have to do it right now but they assured me it wouldn't take long at all.  I was very impressed with their willingness to help me find a solution, the price of the estimate and the price for this service call.  I won't ever have to search for another plumber because they are the best in my opinion.

I called this company at least 5 days before my appointment was booked to have our water pressure in our kitchen checked.  I was told a plumber from this company would be at my home on a specific date and time and the fee policy was explained. I agreed and rushed home on that date so that I would be here to let the plumber in.  He/she was a no-show and there was no call explaining why.  It is not my responsibility to follow up on contractors but I can only imagine this company's customer service or lack there of speaks volumes about its professionalism.

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.