Best A/C Repair in Virginia Beach VA

I am updating my review. No one has been over to repair the hole in my wall. I extended an invitation to the Owner or who ever sees this to come and inspect for themselves. I have no reason or gain to falsely accuse anyone. I paid my bill $850 in full. I don't feel satisfied with how things were left in my home.

I have a three handled shower tub faucet, and they have the hard-to-find parts that fixed it.  They knew just what they were doing, showed me what the issue was, and made sure I knew the steps taken to fix it. Keep up the good work!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

Woke up this morning with water in my bathtub and toilet that wouldnt flush after roommate used shower upstairs. I could not stay home in the morning or daytime to get it fixed due to work. Got home at 4:30, called 2 other companies. One's machine was broke, another's pricing structure gave me a headache. Then I called rotorooter. I got a courtesy call around 8:00 saying they were sorry no one had come out yet but the gentleman coming out was finishing up a job and would be at my house shortly and that they would call when he was en route. Which they did again at 8:30. He arrived around  9pm, which is fine by me since I didnt call till 4:30.  Mr. Robert was very professional and friendly. He explained my options.  He began digging and to my surprise quickly dug a 4 foot deep hole to the main line in front yard, cracked open the ancient terra cotta line and fixed the stoppage (FYI disposable wipes are not very disposable.)  My other option was to take the toilet out and go in that way. I asked Mr.Robert which way would have been easier, he said the way he did it. I am not sure about that with all the digging he did but am grateful for all his hard work. I have never seen a hole dug so quick in my life, much less through azalea bush roots everywhere. The price was not as shocking as I expected, which helps more than anyone could imagine. Thanks RotoRooter

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

I had A-1 come out my house near Smithfield to clear a clogged house gutter drain.  I paid $435 for the plumber to run the hydro blaster and he assured me the clog was clear, quote, I'm 95% sure the clog is cleared.  Well, not only did he leave a huge mess for ME to clean up, he got his money and left.  The line was still very much clogged   I called the company twice, being kind and respectful, and asked for at least half the money back.  I thought that was fair.  The receptionist told me the owner of the company was in the office and she contacted him about the issue.  Never heard anything back.  So beware everyone- make sure you test whatever this company does for you.  Once they get your money, for a failed job, you never hear back from them.

I see many bad reviews from other military on A-1.  Do not let them get away with this in our military town.  Spread the word

I had some issues with my HVAC system at home and they were recommended by the Trane web site.  Called via the web info. Received a text on Tuesday 8 September 2020 @ 1:48 p.m. of my request for service.  Text on Tuesday 8 September 2020 @ 3:17 p.m. was a friendly reminder that they had me scheduled for the following day and a dispatcher would call to follow up based on their routes.

Wednesday 9 September 2020 @ 3:04 p.m. I text them to say no call from dispatch.  Our apologies, does tomorrow afternoon work for you?   Sure.  Therefore, appointment Thursday 10 September 2020.

Thursday 10 September 2020 @ 3:37 p.m. Our technician Wade Spring is on the way.  He arrives on scene approximately 5:00 p.m.  Finished his inspection around 6:45 p.m.  Recommends an EZ trap (with cutout switch) installation (that night for $317.00) and the annual service plan for $189.00.  I decline and elect to get a whole system estimate for repairs (i.e. ductwork, drain pan, etc).  This information is not relayed correctly.  He stated that I just declined to have the work done.
Friday 11 September 2020, I order the EZ trap without the cutout switch on Amazon for $14.00 and expedite shipping for $6.00.  Part arrived Saturday evening and was installed Sunday morning.
A few calls later, now Wednesday 16 September 2020 @ 12:12 p.m. Kevin Barnette is on his way.  Kevin and his unknown associate did a fantastic job of evaluating the startup and operation of my HVAC. The dip switches were never set properly, which caused my unit to run to strong and not properly for the variable speed fan.  There were remaining issues with ductwork, which we discussed and I was waiting for a repair estimate.
Thursday 17 September 2020 @ 5:32 p.m.  I receive an invoice from American Mechanical for $0.00 excellent, but no repair estimate is sent.  I respond via email and ask for one.
Tuesday 22 September 2020 @10:29 a.m. I receive a quote for an entire ductwork replacement @ a cost of $8000.00
Called dispatch Tuesday 22 September 2020 @11:10 a.m. for clarification. Taylor was not available, left name/number. No call back.
Called dispatch Thursday 24 September 2020 @ 10:46 a.m. Taylor on the other line, left name/number again.
Update:  5 October 2020 @ 11:57 a.m.  Raymond left me a voicemail checking on the quote I received to see if I had questions/concerns.  Returned his call at 12:15 p.m. On the phone and he returned my call at 12:19 p.m.  I gave him a quick synopsis of the last service provided and the quote that I asked for (which was nerve provided).  I also told him I had someone fixing the system at the point in time.  He followed up with, Well if you want to replace the whole house ductwork for $8000.00 in the future, just let me know.

I can't think I will call this company again for Anything!

Do not call these people unless you want to be frustrated!  They are so unprofessional including the female who answers the phone.  I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday.  At least they called.  I didn't get a call.  No phone call at all.  These people are under contract with my home warranty company.  First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround.  Next they didn't show or call after waiting from 12-4pm.  I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming.  She was very disrespectful earlier this week.  Well it's almost 8pm no Ellsworth and no answer.  If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

A solo plumber recommended A-Hampton Roads Plumbing to me, and they came several times when my sewer pipe kept getting blocked (mid-January 2021-mid-February). They finally used their camera and discovered that the old cast iron pipe was disintegrating and needed to be replaced. Because they had diagnosed the issue and had not charged me extra for the trips they made to jet out my line, they were the first company I asked for an estimate. The dispatcher said someone would be out that Friday (no one came), then on Monday, but no one ever showed up and no one ever called me back.

When sewage came up into my shower the fourth time, I called, and the after-hours person told me she'd have the emergency on-call plumber call me. No call back. I gave up trying to reach them because I had an emergency on my hands and they were not responsive.

This company has some great plumbers, but communications from the front office is abysmal. For this reason, I cannot recommend them. I hope they'll remedy this problem. Good communications is the hallmark of any good business.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.