Best A/C Repair in Virginia Beach VA

Drain Wizard staff were no-show/no-call during and after their appointment window at my house in Hampton yesterday (2-11-2020).  Save your time by calling another company.  I didn't even bother to waste further time to call them to ask of their absence.

Love Comet Plumbing. Local outfit with hard to find parts. If they don't have it they'll direct you to who does. :) really helpful in-store help.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request.  My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers.  Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects.  His rates were very reasonable and this is a great way to support a local, BIPOC-owned business.  I will follow up with photos of future projects as appropriate.

I am so pleased with the work and service that I received from Roto Rooter. I discovered a leak on Friday morning and made an appointment for the following Monday -- so we had to wait three days with a leak in our dining room. That company never showed up, so I called several others. They either did not return my call, or were not available that day. When I called Roto Rooter they had someone there within about two hours. As I also had plaster damage, they sent a water damage restoration worker as well. They were both from Roto Rooter, which made coordinating with both of them very easy and really lowered my stress about the entire situation. All three gentlemen were professional, friendly, and easy to get in touch with, even after normal work hours. Next time I need a plumber I will definitely call them first.

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

Service was appropriate, arrived on schedule ---at the end customer did not get any info regarding the $25 coupon which was at the web site.Very poor customer service by Candice at the  office .

If I coulfd do 0 stars I would. I have an upstairs and a downstairs AC until. When I bought my house, the upstairs AC wasn't working, so I had American mechanical come and check it out. $800 later, the only thing I was able to figure out was that there was a leak, and they proceeded to fill it with the freon even though they believed there was a leak which is what costed so much. Next they did a couple hundred dollar leak test. Told me, they could replace the couplings or tear off the siding of my house to check the pipes because they didn't believe the couplings could cause as much leaking as was occuring. I opted to only do the couplings as it was a cheaper fix and needed done anyways. 3rd visit. Couple hundred more. Upstairs unit was fixed. Next hot day, I go to turn on the downstairs unit, and to my surprise if doesn't work! Blowing hot air! I call a new company, and guess what?! They said someone unplugged some fuses and connected them backwards! I completely and totally believe that this was done on purpose due to each tech that came pushed me and pushed me to sign up for their maintenance contract which I politely declined each time.

This company is shady and took advantage of a wife who's husband is deployed and knew I wouldn't know any better. I trusted a company that was supposed to help me when I needed it. It's absolutely disgusting what they did.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

I called this company at least 5 days before my appointment was booked to have our water pressure in our kitchen checked.  I was told a plumber from this company would be at my home on a specific date and time and the fee policy was explained. I agreed and rushed home on that date so that I would be here to let the plumber in.  He/she was a no-show and there was no call explaining why.  It is not my responsibility to follow up on contractors but I can only imagine this company's customer service or lack there of speaks volumes about its professionalism.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.