Best Gas Water Heater Repair in Tucson AZ

Unfortunately I had to call Fusion plumbing twice in a week. However both times they responded quickly and got the clogged toilet taken care of. The second time I decided to change out the toilet because it was just too old. Kyle helped me both times and he was very easy to work with and professionals he was able to pick up a toilet for me and get it all sorted the same day, no one likes to have plumbing issues. Thanks Kyle!

Eli is the BEST!  We had a full bathroom remodel in an old home that was challenging, to say the least.  Eli gave us a fair contract, was always on time and pleasant to deal with.  He had great suggestions about ways to improve the space and did a wonderful job picking out the finish plumbing items.  He will be our go-to plumber from now on.

Level Up helped us with some recent projects at home, and they were nothing short of stellar! All in a single day, they helped us remove some very extensive security bars, demo an old storage unit and concrete slab, fix some wooden floor boards, and patch stucco! Their prices were fantastic, and they were punctual, friendly, communicative, and really went the extra mile to ensure the job was done right. I will continue to use them for all of my handyman/renovation projects!

I called out Tim Swanson for three plumbing issues at my residence.  He took care of my problems immediately.  In less than one hour all problems were fixed.  Very fast & efficient & the prices was right.  Thank you Tim, I will certainly recommend him as well as use his services again.

We had been experiencing water heater issues, the water's temperature would only stay hot for about 4 minutes max!
When we got into contact with Paul, he was very responsive and professional, he came over that day to fix the water heater. After throughly examining the water heater, he clearly explained why we were experiencing the hot water shortage and promptly fixed  it. He also ran it through a few cycles to make sure the problem was resolved.
Paul was courteous, professional, and efficient, I definitely recommend his services!

Do not hire Classic Plumbing under any circumstances.  They are incompetent and unscrupulous.  

In early January 2018 we noticed a gas smell in our powder room.  As our contractor was at the house he cut the wall opened and determined that the gas smell was coming from a gas pipe running down through the foundation about 18 inches.  We called SW Gas who came to the house and confirmed that this information was correct.  We then had Classic Plumbing come out to repair the gas leak.   At the completion of the job they handed us an invoice for an unbelievable $6,050.06.  In looking at the invoice this is what I found:

To determine that that the leak was in the powder room as the contractor and SW Gas had already confirmed they billed us 12 hours for $1,072.50???

As the foundation needed to be jack hammered and dug up to fix the pipe I had my contractor do this work as well as refill the dirt and pour new concrete after the pipe was fixed.  Then Classic Plumbing fixed the pipe at a cost of $4,110.06???

After the pipe was fixed Bobbie Shenk, the owner of Classic Plumbing, said we still had a small leak somewhere else in the system.  After almost a full day of looking for this other small leak he said he could not find it and as he thought it was probably under ground outside he recommended we run a new gas line around the house to replace the existing one.  I told him I wasn't going to do that and to leave.   I then had SW Gas come out to turn the gas on the next day.  When the person from SW Gas got here he also said there was a small leak in the system and he was going to look for it. SW Gas found it within 10 minutes and had it fixed in another 10 minutes.   Bobbie Shenk charged me $867.50 to look for this leak, said he could not find it and then wanted to run a new pipe???  

In my opinion, Bobbie Shenk ripped me off.  I told him the cost was ridiculous and he said well that is just what it took and was unwilling to reduce the cost.  The next day when I called again he said he would reduce the bill $150 but no more.  

Either Bobbie Shenk is incompetent or he is unscrupulous and ripped me off.  I think he is both.  An honorable person would have understood that charging over $1,000 to confirm the location of an obvious leak was not reasonable, charging over $4,000 to fix a pipe is not reasonable and charging almost a $1,000 to find a small leak that SW Gas found in 10 minutes is not reasonable.  A person who sticks to their guns and charges the customer these wacky amounts in light of the above information is not honorable, they are unscrupulous out to make as much money no matter what.

Called because an outside spigot failed, causing water to gush out - we had no water as we had to turn off at main cutoff valve. The tech came within a couple of hours. He was professional and competent, explained that he had to do some welding to install new spigot. We thought the charges were on the high side but per neighbors they were average and reasonable. Would probably use Tucson Plumbing again.

This review is overdue.  I used Elite Rooter in May of this year.  Both Brians arrived, and both were very friendly, but a bit confused as to what work was to be done, and how much everything would cost.  At any rate, the friendlier Brian, who lives outside of Tucson and comes into town only on certain days, was the plumber who stayed to do the bulk of the work.  I gave Elite one star because the plumber did not bother to reconnect the pipes when he changed the faucet.  I had water immediately run on to the floor as soon as I turned on the water.  With a bucket under my sink, I called Elite for the plumber to return.  I was informed they did not have anyone to dispatch back out!  An essential take away from this review is that Elite has horrible customer service, and is short-staffed.  I consequently had a cable appointment the next day.  The cable guy saw the water on my floor (the bucket overfilled), and he happily cleaned up the water and repaired the shady job on my faucets and pipes!  Elite Rooter received payment without any care or concern regarding the quality of work or whether the job was even completed.

I had three different plumbers come out, the last one was supposedly a supervisor.  He charged me 1,181.00 to do a hydrojett that was not done ( I went with a different company and they showed me the camera evidence of no hydrojetting) I tried several times to contact the company to request a full refund, but it wasn't untill I posted a one star review on yelp that I finally got a call.  They said they fired that plumber and gave me a full refund.  However, the owner lists 70 years of combined experience, but this is a less than six year old company. When I checked at the better business bureau they don't rate the companies based on their reviews (and they have some negative reviews). So I would say, they are concerned about their ratings, yet in good conscience I cannot recommend them as a reliable, professional, or knowledgable company.

For the many remodeling jobs in our home, we have called on the services of Best Way Plumbing.  Brothers Mike and Alan are expert at their craft, resulting in perfect end results in all of our plumbing jobs.  Both are an absolute pleasure to work with.  We will be calling on Best Way Plumbing's services again soon, as we continue our kitchen renovation.

We had this company come to our office for a backflow test.  The test failed and we were given a quote of approximately $250 to repair.

Once they began the repair, we were told there it was going to require more parts to the amount of approximately $600.  We were told it would be better to get an entire new unit and the cost would be $800 for parts and labor.  We told them to go ahead and get a new unit and they said they would be back first thing in the morning to install and get our water back on.

Later that afternoon at 3:40pm, we received an email stating that it was now going to cost $875 instead of the agreed upon $800.  When we asked why it was costing more than the agreed upon price, we couldn't get a straight answer.  We felt we had no choice but to sign the estimate of $875 since our water was off and everything was torn apart at this point.

At 11:15am the next day, Dean (owner) showed up to finally install the new unit.  When we asked him why we were told $800 and the estimate came in at $875, he couldn't tell us a reason. He called his office and the lady he spoke with denied telling us the original $800 price.  Dean refused to honor the original $800 estimate.  

I hope the $75 extra they received plus losing our business was worth it since we have used this company for several years for both our buildings.

Had a technician come install two outlets in our home last week. He was very professional and easy to communicate with. Got the job done quickly and efficiently, and just as we had discussed. The next day, I decided to have another technician come out to install eight more outlets. He was able to show up early in the time slot and good thing too as it ended up being a difficult job as our home is older and many of the electrical circuits are wired in an odd way. He hustled and worked after hours on a Friday to get the job done. I am very pleased with the professionalism and work ethic of both technicians Ivan & Alex.

After two visits Cool breeze was unable to repair the stove of our rental house. Could not diagnose the problem. Tech was very friendly but highly incompetent. Claimed the oven/broiler was working OK ( it was not)  but would not stay long enough to realize that it would stop working after a few minutes. After second visit he managed to get the stove oven/broiler to work for about 15 minutes but it stopped working after he left. This scenario was explained to him several times- it works for a short time then stops working, never fully heating up -  He reported to our landlord that we did not know how to operate the stove, the problem was with us, not the stove. A call to the office explaining the ongoing problem was met with guarded opposition. It is admirable to stick by your employees, but when your employee is incompetent and you defend him you are by default, incompetent also.
Disgusted  and embarrassed we called Frank at Technical Repair Service. he is not a 'Tech, he is an appliance repair person who took the time to actually investigate and diagnose the problem - bad oven door switch, and repair it.
If you want to be jerked around, insulted, and have your time wasted with bull#@$3 call Cool Breeze. I you want your appliance repaired look elsewhere.