Best Virtual Consultations in San Antonio TX

Fast response time. Knowledgeable and courteous. My kitchen sink started leaking. Carlos quickly identified the issue and made the repair needed.

Excellent prices, excellent service, punctual and professional. There's a reason for all of the stellar reviews. Will definitely use BG Plumbing again in the future!

I have used Blue Lion Plumbing in the past and had good results, but this time it was a very bad experience. I needed a water heater and I can go on and on with my poor experience and I have tried to settle my very poor experience with Blue Lion but they do not agree with anything I had to say. Blue Lion would not budge a single inch. Like arguing with a person that something is the color of white and they argue that the color is black and that is all they will ever see. I had a water heater replaced Saturday and after it was replaced it needed electrical work. I texted them to PLEASE call me the day the water heater was installed on a Saturday, but they never did call and never replied to my text pleading for help until the following Monday morning. So, I cannot recommend them for the poor customer service and lack of any customer service. So much for the customer is always right it was more like I am crazy for expecting anything from them or a simple return phone call or reply to my text was crazy. I know the owner or his wife will reply with something to my review making me seem crazy for expecting a little customer service and have a totally different story but you always have to remember there are always two sides of the story.  I also asked if they could offer any sort of discount for the $2,025 water heater since I have used them since 2020 and I had referred people to them and again not a single dollar could be taken off they said. They said that was the best price and no discounts could be given. You mean to tell me if a relative or someone who has only used them for plumbing as i did or good friend needed a hand that they would not give them a discount? I also lost my job in 2020 due to covid and as I said I used them and never asked for a discount but when this company could have really helped a person in need they just replied no. Please remember- Everyone you meet is fighting a battle you know nothing about. Be kind ALWAYS

One The only plumbers in the entire 5 county residence.He's fair and honest. A  plumber who made us feel as if we were life long friends... Dependable good  plumber with  experience I have come to rely on!!!

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

They were quick to respond. They came out the next day. They were on time, fast and efficient. The price was reasonable.

If I could give them a 0 I would have. Un professional business and bogus company.
After talking to Daniella who call her selfthe boss  explained all I needed is an electration to come by and show me where is the PGFI outlet due to no power in couple of my plugs. She said there will be no charge unless something needs to be done which before we do anything we give out an estimate. Literally it took less than couple minutes for the electrician to find the outlet then they wanted to charge me $135 when I called back with complain I spoke to Daniella again who called herself she is the boss of the company very rudely said that you have to pay and this is the charge and hang up the phone.

These guys are respectful and honest. We had two separate issues that needed repair -- one was an easy fix, but the other took several days and trips to our house to get it properly fixed. The wouldn't settle for less than perfect. Ben specifically was incredibly professional - always saying yes,ma'am and wearing shoe covers in my home. They even worked around my 1 year old's nap schedule so their work wouldn't wake him. We will work with them again in the future for sure!

My toilet was leaking quite a bit of water from the base so we thought it was a bad seal.
After closer inspection, David realized it was not the seal but it was actually my AC unit on the other side of the wall dripping.
He was able to stop the leak and cleaned up all the water.
Davis is a great communicator...This is a rental property and I live out of town and David communicated with me in a way that made me feel like I was right there with him, even sending me videos and pictures of what he was explaining to me.
I will definitely be using him on all my rentals from here on out.

Amazing - after 3 other estimates, these guys offered the same product at a fraction of the cost. Service was great - highly recommend

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Great communication, on-time service, beyond satisfactory work, fair pricing, left zero mess behind, very efficient and will reach out for any other handyman needs.

Geronimo responded quickly when I reached out via Yelp regarding freeze damage. He diagnosed the problem, found replacements for the parts of the system I didn't understand well, and improved on the design of this part of the system. He also showed me how I might be able to detect further damage on my own. We will keep their number!

I called them on a Monday morning, non-emergency. They called and set up appointment for Thursday morning.  I received a text, an email and a phone call to let me know the plumber was on the way.  He looked over what I needed, gave me an estimate, then did the work.  He showed me the damaged components and billed ma a fair price.  Very clean, courteous and quick.  
I have used Holloway several times, and always have done a good job, very professional.  I highly recommend them.

Cobey gave us exactly what we needed. He arrived on time, and helped us to understand how our plumbing issue likely occurred and options, including pricing, going forward. Highly recommended!

I frequently use Yelp to find the best rated services out there.  Unfortunately, I rarely come back to write reviews.  That being said, when the service is either exceptional or just downright terrible, I'll try to find my way here to write something up.

I needed to get a Pressure Regulator Valve either installed or replaced -- I didn't know which, because I couldn't find the damn thing anywhere -- but I knew that I needed one of those things (I had dangerously high water pressure that was causing lots of problems).  

So, I called a few plumbers -- one from a neighbor's referral and a couple more from Yelp.  Jeff spent a decent amount of time on the phone with me while I described the situation and asked questions (as I had attempted with the other guys).  He was very helpful, knowledgable, and friendly.  He even mentioned a few things about this repair/install that I had come to learn were necessary by doing my own research -- things that the other plumbers didn't even mention.  So, while I was busy being impressed by the experience so far, he gave me a quote that was over $150 lower than any of the other plumbers I'd called, and that included the extra but necessary items that the other guys had failed to mention (maybe they planned on mentioning it later for a further charge?).

When Jeff showed up, he was just as friendly as he had been on the phone, and he had no problem with me looking over his shoulder and asking questions while he did the majority of the work.  When all was said and done, he charged me exactly what we had agreed upon on the phone.

So, what did I get?  I got my problems resolved quickly by a very cool dude who was both professional and friendly at a price that I know was better than reasonable.  And, to boot, I got a schooling on how certain aspects of the plumbing work on my 20+ year old home.  Awesome.  A guilt-free five stars for sure.

To be honest the last thing I want to do is write this review, but the reason I am doing it is so that others can hopefully learn from my mistakes and maybe have a chance at avoiding them. I contacted this business, among 4 others, to get a quote to install an irrigation system in my home (front & back yards). The quoted price was fair and although he wasn't the most expensive, he certainly wasn't the cheapest. I ended up going with him because the few initial interactions with him were quite pleasant and he told me he could do the job right away.
My problem with the job didn't start until the actual job was supposedly completed. It took an entire day just like I had been told. Initially I had been pleased to learn it would take only a full day to complete the job since I was anxious to get it done. In hindsight I should have been more focused on making sure it was done to my expectations, even if it meant taking a longer amount of time to complete it. When the job was done and before the team left my house, I spoke the team lead regarding the location of the main irrigation control box. This box is quite large and it had been installed in the exact center of my front yard. It wasn't to an edge of either side of my house or in a corner somewhere, it simply was in my opinion in the most inconvenient place they could have put it. Picture a square sized front grass area in front of the main window and door of a home and now picture a very large control box in the very center of it. Which is why, before the team left that day, I asked for it to be moved. The team lead looked me in the eye and told that it could not be move. They left quickly after that even though I was clearly not happy about the job. I figured I would get a chance to express my dissatisfaction with the owner when he would inevitably contact me to check on my satisfaction of the job that had just been completed. He never came to my house that night or call to talk to me about the job. Instead, I received a text with a web link to his Yelp business account for my review. I actually didn't write a review that night. Mostly because I didn't consider the job done, but also because I didn't want my emotions to be reflected in my review. I did however text him back two days later and asked him to contact me when he had a chance to discuss a concern I had about the job. He called me back a few minutes later and said he would let me know when could stop by my house.
It was over a week later when I met him at my house. I got right to the point, I wanted the main box to be moved to a different location, any location, in my yard that wasn't in the dead center. He said I should have said something the day the team was at the house doing the job, to which I replied I had and that his team lead had told me it couldn't be moved. He sounded incredulous at first, but then told me they probably just wanted to go home which is why the lead had lied. He said obviously the box can be moved, but then started to talk / think aloud for the next couple of minutes that it might not be easy and he wasn't sure how to do it yet, etc. It was at that exact point I mentioned I talked another irrigation licensed company in town and gotten a second opinion on the matter. I told him they had confirm to me that in fact the box can be moved. They had also explained it's common business practice to not place it in as obvious of a spot as mine had been. They asked me if he backed up his work, to which I replied he did. They recommended I try to fix it with him since the job had a warranty. At the end of the conversation, he finally agreed to fix it. However, he said his guys didn't work for free and that it would cost me additional money. Work for free ... those words stuck with me because I paid a significant amount of money to get the job done to my satisfaction. I certainly at no point asked for discounts or favors. I simply paid on time a very fair market value for the services I wanted done at my house. The main box was finally moved yesterday, and I seriously wish I could say my last exchange with him was pleasant for me, sadly it was not, but at least my interactions with this business are finally over.
All of this leads me to the main reason I am writing this review at all. If you, like me, are seriously considering the same kind of services for your home with this business, then listen up. Make sure you get everything in clear writing and both sides agree on what exactly will be done, down to the smallest detail. Do NOT assume, like I did, that it will be done right. Please use my naiveness and mistakes to avoid yourself some unwanted stress and save yourself some serious cash by having a clear contract. Or at the very least, a strong common verbal agreement on what you want done. But above all, if you want something to be done a certain way and you are willing to pay to do it, then don't let anyone try to convince you into accepting anything less than what you wanted.

If I could give 0 stars I would. Some female said they'd be able to service our home the next day... the next day comes & she says they'd have to reschedule for the next day.... well that day comes & this dumb braud has the nerve to say they don't service our area (5 miles away).... my 3 kids went w/out water way longer than need be thanks to this company who asked for our address the day we set the apt up & never said they didn't service our area but proceeded to make an apt