Best Sump Pump Repair in San Antonio TX

Such great customer service.  Tracy had fantastic communication from the beginning. Juan and Steven were on time and quick with the work.  They explained the fees and fixed the issues.  Super personable and professional.  Will use them for all future issues.

I was very nervous about trying a new company, but needed to get my drain snaked and couldn't get my regular plumber to come.  

My experience with A&A was perfect.  From the initial phone call to the parting of the plumber, I felt like I had family coming over to help me out.  They sent a bio of the plumber that was going to be in my house before they sent him.  I love that!  Two gentleman came and made short order of the main drain clog.  As part of the service they also checked all of my sink drains, toilets, and shower and tub drains.  My drains were slow, so they took care of those, every little thing they saw, they fixed...all in the cost of the drain clearing.  

I now have a new plumbing company!  Thanks A & A for being here for me!

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

I've used Juan once and recommended to a friend. He's very knowledgeable and professional. He is very fast to respond, even on Christmas Eve. Thank you!

Quick response time. Fixed the issue with no problems. Asked if he could look at additional shower issue and he resolved that also. Abel will be the first call I make if any other plumbing issues come up. Extremely glad we went with him.

Loved everything about this plumbing service. They responded quickly, practiced COVID precaution measures, worked efficiently and politely, and fixed about 11 small (and large) plumbing issues that I had in a newly purchased house. They will be my go-to plumbing service from now on!

(Im already a repeat customer)

Very professional and for a great price. Arrived at estimated time given. Tech gave explaination of the problem in a way that I could understand and fixed it in a timely manner. When I called to see about getting someone, the lady was very friendly and helpful and very understanding. You dont find that any where any more. I will recommend them to my family and friends. Great, professional, friendly people who go beyond.

Did business with this company for the past four years. I had a water heater go out that they installed and they said it was a warranty issue with the company they don't cover the water heater that they installed. Then I was made to feel like they did me a favor over the last four years for doing business with them!  They don't stand behind the products that they install. Apparently I'm rude every single time I call.  Horrible customer service from the office. I'll go ahead and buy my own water heater and install it. You've lost my business and my respect.

2 quotes for different work, 1 paid visit.

My hot water shower knob wasn't sealed properly and was causing water to leak from the shower faucet, but I had to have the pressure reduced before it could be worked on. I spoke with an older gentleman (I apologize for forgetting your name!) and he installed a pressure reducing valve on the residential side of the water meter and an expansion tank on top of the water heater. My water heater is a bit cramped in its closet, so the tank was as well. I do wish he had packed the dirt back down after he dug up the space for the PRV. Other than that, solid work.

I believe Austin was the one who came by to quote for the original issue once the PRV and tank were installed. We went over all the different things that were needed and gave options for each. You could tell he's into remodeling and his work. He quoted a bit high so I had to go with someone else to do this job, but after seeing other plumbers, I think I would like to contract Austin for any future work if we can come to a discounted price for continued work together  

In conclusion, the work that was done is doing its job, but small improvements to execution could be made. Pride in your work and all that. Thank you and I look forward to working with you (hopefully I don't see you too often, though, because that means something is probably broken haha)

One The only plumbers in the entire 5 county residence.He's fair and honest. A  plumber who made us feel as if we were life long friends... Dependable good  plumber with  experience I have come to rely on!!!

We share a well in our little rural community. There was a pipe that broke & water wash gushing in our road. I called 5 plumbing companies and Cowboy was the fastest to respond, and they were also committed to getting to my house the same day in the afternoon. They had a reasonable price and fixed the pipe in a short amount of time. I own multiple rental properties, and have had to deal with multiple plumbers. These boys are top shelf.

Amazing! These guys saved us nights in a hotel and tons of money! We had a cartridge stuck in our shower valve and the water was stuck in the in position and shooting everywhere! We called our home warranty company and they sent out a joke of a plumbing company who said we need a new valve and need to tear open the tile! They wanted $1300, and for their buddy to do the tile work.

I then called Tuttle plumbing. They arrived about an hour later, and had the issue fixed about 45 minutes after that! Water back on, and only $150 later, we were set. No torn up walls, and great service. Can't say enough good things about Tuttle Plumbing!!

In the middle of an ice storm (no lie), Tony went and relit the vintage gas wall heater and figured out why it was going out in my rental house, so the tenant and his young daughter had heat.  This guy gets all my plumbing business from now on!  He is real, dedicated and a good businessman.

I had an emergency and Jim was responsive and fair. I had to choose the earliest available plumber and so did not get to use his services but I would not hesitate to call him again in the future. Please contact him if you have plumbing needs, he will respond and give you fair pricing.

If I could give these guys six stars I would.
We have an older house and have used them 3 times (for different issues) in 2 years and every single time they've been excellent.
They know what they're doing, are professional, courteous, respectful and a great price for the excellent quality of work.
Thanks again to Spencer and Gunner.  I recommend them HIGHLY.

Needed a clogged kitchen sink dealt with.  Clog was in wall. Showed up and took care of the issue.

Contacted for a busted garbage disposal that was leaking everywhere! They arrived within a day, had it replaced quickly for a fair price. Professional service! Highly recommend!

I called Reliant to fix a simple drip from a spigot in tub/ shower.An appointment was made for Monday.A plumber showed up at 8 am on Sunday morning.After way to much information he went to hardware store and fixed the problem and I was charged 500.00.But...the job wasn't completely done right s....a supervisor came out and adjusted it.Now.... I have no hot water in shower/tub and am expected to wait for them a 6 hour window of time tomorrow.They got my money and now I am yesterdays news.Go anywhere but reliant because they are unreliable.

I am BEYOND happy I chose S & D for this job because holy moly was it a fiasco and I doubt most plumbing companies would have had the patience and kindness that they did (specifically Noah).

Austin Water showed up at my door saying the leak at the street is coming from us confirmed. I said what do I now? He said Call a plumber! Cool.

I chose S & D initially because they are family owned and had great reviews.

First Raul came out to try and locate the leak, he saw the dirt was soggy not far from the street/meter and figured at that T was where the leak was. However, after a bit he hit rock (travis country, go figure) and so we had to get two quotes: one that was not to take time to locate the leak and just replace the entire line and the other for an hourly rate with the right tools to deal with the rock to locate the leak. My husband and I also felt the leak was right there and not far so chose to pay the hourly to locate the leak.

The next day Raul and Noah came out to start digging up that rock. Noah had me come out one hour later with some not so great news but he did a great job explaining the whys AND I'm super glad he only spent an hour digging. They got the point where they thought the leak was and the water was coming FROM BELOW MY PIPE! Ouch. So, it likely means the leak is between that point and the house and could take hours to keep digging. We decided to replace the line at this point.

Phew, okay. So the following day - seriously they were so fast and the office staff was super kind and nice on the phone keeping me aware - the digging crew came and dug up the entire line. With the dig, the pipe burst so the water was shut off a little earlier than planned, but we get it.

Noah later came to the door and once again was sad news and he was super perplexed.... Ma'am, so your water has been off for over 5 hours and I don't know how to say this but the leak is Austin Water's leak. WHAT?!?! I was furious at Austin Water.

The line was already all dug up and since it broke digging up we replaced the entire line. This was Thursday. August water said they'd be out that late afternoon/evening and so Noah even sat outside out house waiting for them. They ended up cancelling last minute and said they'd be out Friday.

Friday came and went.... our street has a lovely stream coming from our yard and neighbors are loving it - said no one ever. Then they said maybe the weekend, nope. Early next week, NOPE. In fact, my neighbor came out and yelled at Noah like a crazy lady and he handled it so gracefully.

Austin Water FINALLY shows up Tuesday and Noah came back out since the inspector inspected the new line. They started filling back in the trench to clean up and of course gets rained out (poor guys). So they still didn't take the final payment since the job was not 100% done and came back out today to finish it. They even took the pieces of bush they had to cut off for the job. AMAZING.

I can't stress enough again how awful of a situation this was and how EVERYONE was kind, empathetic, informative and helpful.

100% GO WITH S & D!!!!

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.