Cowboy Plumbing Services

I called late in the afternoon, Jared turned the car around from where he was going and serviced my issue(s).

Great service, smart, quick, knowledgeable, & honest. Did I mention patient? After he explained to me what the problem was, at my request, he called my husband and reexplained to him what the problem was.

We're out in the country and woke to a leak under our kitchen sink.  We contacted Cowboy Plumbing.  A person answered immediately and scheduled a service time.  The service person arrived early, identified the issue, made the repairs and was very professional the entire time.  Excellent service!!

a plumbing technician came out to our house at 1798 Oak Glen in New Braunfels. My name is Gregg Walrafen. We wanted him to check over the water softener and water heater and drinking water filtration unit under the kitchen sink. After checking them all over. He tried to sell us new filtration and softening equipment. We did not want new equipment. I don't appreciate unnecessary sales pitches, when all is needed is possibly repair. I realize companies make more money on new equipment. again, I do not appreciate new equipment being pushed to me when it is clearly not needed. He was going to call us back with an estimate on new equipment, but never did. We will not call your company again.

We share a well in our little rural community. There was a pipe that broke & water wash gushing in our road. I called 5 plumbing companies and Cowboy was the fastest to respond, and they were also committed to getting to my house the same day in the afternoon. They had a reasonable price and fixed the pipe in a short amount of time. I own multiple rental properties, and have had to deal with multiple plumbers. These boys are top shelf.

As teenage girls do, they kept dumping globs of toilet paper while visiting! I called these folks and they agreed to come out early the next morning! The plumbing was totally backed up into bathtubs and showers! A friend suggested that it was probably a septic problem rather than a plumbing problem so I called a local septic service in Canyon Lake and they came out very early the next morning and couldn't find the septic system! He recommended that I get a plumber first to locate the septic system and clear the drains from possible clogging!

I had canceled Cowboy Plumbing by then! I asked the septic guy who he might recommend! He asked who I had called and I said Cowboy plumbing and he said that's who we would recommend!
So called Cowboy back! They came the next morning!
Randolf and his helper were very efficient and were upfront with the pricing and costs. They cleared the lines and used a computer camera to locate the septic system in short order.
I gave this review four stars instead of five because even though they gave me a discount off the price and another small discount for a military discount on part of the work, I thought $517.50 was still  just a tad too much for less than an hours work!
Having said that, they did excellent work and got the job done.
My alternative was to pay the septic folks $75 an hour to poke around with a stick shovel until they found the septic system!

We are new to having a septic system. Suddenly none of our toilets would flush. I called 3 plumbing companies and nine could help us for 8-10 weeks or just not at all. One of Those companies told me to call cowboy. They were very responsive and friendly. They fixed my septic clog in just a few minutes. I'm now a loyal customer

If I could give a neg * review I would. We have a 1/2 bath in our main level. We had the tile flooring removed and to do that had to move the toilet and the sink. The toilet was professionally put back with a new wax ring. The sink was a basic reinstall hooking up the water and drain pipe. Ever since the sink we removed we have had a sewer odor coming from the bathroom. We called Cowboy plumbing to identify the cause. We removed the sink again and even cut away the drywall around the pipes to allow him to see what was there.
They responded the next day and when he arrived he spent 5 mins in the house and told us to keep the pee trap full of water!  Obviously that wasn't the problem. But they charged us $125 for the service call. I called them back and was told they could come again but if he finds another problem it could cost us again?  
Call someone else. Don't use this service. I'm a very unhappy customer and they made no attempt to solve the problem they should have investigated the first time. I hate to give such bad reviews but this poor service deserves one so others aren't taken advantage of like I feel we were.

Jared and Randolph were great.  I called Jared and told him my kitchen sink was clogged and within 30 minutes Randolph was at my home and within 30 minutes my sink was unclogged!  Great fast service, professional, courteous and very protective over Covid Procedures!!

Prompt, friendly, and payed attention to detail! The three most important things in my book. I would use them again, anytime!

Highly recommend this company! The owner Jarod is very responsive and courteous. I had to replace ALL of my plumbing under my house after the '21 winter storm. I was terrified to have to handle finding someone at the lake to do that. After a few huge home projects with really bad contractor experiences here, I can say that this company is a breath of fresh air at the lake! They were on time, prepared, and very professional. All three workers that showed up were top notch professionals too. Cowboy Plumbing took what could have been a nightmare experience for me and restored my faith in our residential construction/repair community in Canyon Lake. As an aside, being a female homeowner, you can be talked down to a lot. This company does NOT do that. Thanks guys!

They showed up and kept searching until they found my water leak. They were professional and polite. And I felt very comfortable with them. I highly recommend them.

First class business.  5 stars all the way.
Excellent service and very nice
Shoes were covered and service was fast and knowledgeable
Highly recommend

My septic tank was backing up. They had to investigate the problem and repair what the initial plumbers did wrong. This is the 2nd time they had to figure out the problem and fix it. The first problem in my shower I had 3 other plumbers come out and they were the only ones that figured out the problem.
Jared and Randolph are the only plumbers I will allow in my house now!

My daughter tried to flush one of her Disney toys down the toilet so we had a problem. I called Cowboy and gave them our available times for a service call and they were out the next morning. They were on time, friendly, and gave me my options/pricing up front. They were able to clear the pipes and get us back to normal. Highly recommended.

I called Jared last night after I received a call from the water service reporting a broken pipe spewing water outside my house. I wasn't there to assess the damage, but Jared talked me through the issue and implications. He sent Randolph out the first thing the next day (after we ensured the water had been turned off the night prior), and he quickly replaced the broken ball valve, and ensured the pipe was clear and no longer frozen. It was definitely a crisis averted, but Randolph talked me through what to do in the future to prevent anything like that from happening again. I'll be calling them for a few updates to my system in the near future, and cannot recommend Cowboy Plumbing highly enough. Professional, kind, thorough, and courteous.

Thank you Cowboy Plumbing Services!!! You saved the day after the nightmare of dealing with trying to get a different plumbing company to even come out. The gentlemen that came we're very nice and professional. They arrived when they said they would and worked quickly and got our toilet fix. Will def be using y'all again.

I had a bad check valve on my somewhat secluded property in Emerald Valley that was causing no water for my cabin.  Cowboy plumbing came out on time, got out of their van smiling, and were the most honest, friendly, sincere plumbers I have ever met.  I will look for other jobs for them now!  Thank you guys!!!!

They got here quick, did their best to minimize their tracks, solved the problem, and cleaned up carefully before they left. What more could you ask? Randolph and Coach were awesome. Thanks, guys.

Had Cowboy Plumbing out again to repair a toilet.  Were very accommodating to my work schedule!  Fixed the problem in no time.  Very honest and professional.