Best Ductless A/C Services in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

I am very glad I contacted Evenflow this morning. Our upstairs ac unit went out around 5pm :( When I called, the person answering the phone was very polite, clear, and direct. He got all my information down quickly, and I had a appointment same day between 2-5pm.
I received texts and emails advising me that the technician was on the way! And he did arrive 30 min later like the text stated. Our tech arrived around 3:00pm, and had our AC fixed by 4:15pm! Which was great!!! I am VERY GLAD we found Evenflow!!!!

I called Guarantee late on a Friday to help diagnose a low water pressure issue. They had someone out first thing Monday morning.

When they knocked on the door, the technicians were wearing masks and made sure it was ok for them to enter. While one checked the pressure outside, another allowed me to show them what was happening inside.

The technician told me the pressure was low and there were a few things it could be. He walked me over to the water line boxes near the curb and showed me the water pressure regulator valve. He explained that it could be that it just needed to be adjusted. He talked me through everything he was doing while he did it. Meanwhile, as he made adjustments, the other tech was taking reading at the hose bib.

After he righted the pressure to 70 PSI, he said he wouldn't charge me the full amount and only charged $45!

They were gone and my problem was fixed in 20 minutes! I felt like they were very transparent about what needed to be done.

I urgently needed a handyman and reached out to ABC. I got a call from Randall to schedule the service on the first available date and confirmed Manual the handyman would be at my home between 8-8:30am.  I rearranged my entire work schedule, including travel plans, to be at home for the first half of the day. No one showed up. I called ABC and was told that I never got scheduled! The person I spoke with was unable to solve the problem without speaking to her supervisor and couldn't provide a timeframe for when I'd hear back. I don't understand how a company can be so disorganized and unable to deliver services to the customers it claims to serve. I am extremely disappointed and do not recommend ABC if you need reliability and actually want someone to show up when you need them.

**************UPDATE*************

Some time after the initial review was written, I received an apology from Chase Anderson, the CEO of Shafer Services. He said they had made a mistake, and offered to pay for the labor himself. After an email or two, I received a check for more than $1500, and am satisfied with the deal. Thank you Shafer Services.

Had an urgent plumbing need for our new property, while we were traveling.  My wife contacted 3 companies over the weekend and 1st Home was the first one to come out Monday morning and in the rain (raining all night and day).. Chris was able to locate the problem and rectify it).
Not only that, he went the extra mile, and helped my daughter with a small car problem.
Great company, great service, timely, and Chris is great to work with. Highly recommend!

Initially, we were very happy.  Called them twice. Both times prompt arrival, professional service - very impressive.  They did a big job and we thought pricing was fair.  We decided Fox was it for us.  Then a cold shower: called for another drain clog in an old house.  Under 10 minutes and a sticker shock - $250!  So, we are going elsewhere now.

I would not recommend any one else use this company. We finally bit the bullet and replaced our 20 year old system. Nothing but regrets in choosing this company. First, as several other reviewers have stated, they constantly try to upsell you on additional services.  Today I noticed that my system seems to be constantly running at the same temperature all the time. I wasn't able to log-in through the site to check the schedule. When I called customer service I was informed it was because we did not renew our contract with them for service. So on top of the thousands we are paying for the system, these leeches want us to pay hundreds more a year in order to be able to access our own system!? I will be replacing their bottom of the line thermostat with something I own and control ASAP!

The icing on the cake for me was during the winter storms when the power was out for days, every time the power was restored we had to wait 5 minutes for surge protection, we couldn't even get emergency heat (which should be a crime!). So if we only got 5 minutes of power, we got nothing. People are freezing and there is nothing you could do about it.

Do NOT buy from this business!

Called to obtain estimate on 1/31 for major plumbing repairs to my Ill mothers home. The lady who answered Asked very inappropriate and offensive questions about  my mothers health. I have never had similar issue with any of the plumbing companies I have used in the past. I can not recommend this company to anyone at this point.

We purchased a new system from them and have had so many recurring problems since the purchase. They sold us a 4 ton unit for 13k+.  The house always cooled before the old unit went out. Then, the new unit wouldn't support an almost 2,500 Sq Ft. house. It has been so bad for the past 5 years. We can't cool the house for just about half the year. Fed up with things, we had a meeting at their corporate office.  Then, management came to our house. We were told things like our house needed better energy efficiency. So, we purchased approx 50k of new windows and doors. We went way above any beyond the typical energy efficiency windows and doors. We took it to the commercial level. After pouring money into that, the HVAC still couldn't cool the house. Then, we put in a  radiant barrier system in the attic to deflect heat. Not a cheap expense. Then, the system still couldn't cool the house. Then, we put in a commercial attic fan to exude the humidity out of the attic where the system resides. Then, that didn't help, so  we put in a commercial fan in the garage and added venting on the side of the garage for optimal air flow. That didn't work.  Then, we replaced 100 percent of the attic insulation with the highest grade insulation. Then, out of even more desperation for relief we replaced all of the lighting in our house with LED lights. The house kept getting hot. We can't cook for half of the year with the 13k system, after all of the other energy efficiency projects we implemented to help cool the house. We told them numerous times that we can't use our kitchen and that we bring in fans while we cook to try and keep sweat off of us. So many times we told them that money was no object, we just needed relief. So many service calls. Sometimes 3 service calls In 2 days. Our exterior house is encased in vegetation. We have a high quality newer roof. We did an energy audit. Yesterday we had the summer check up. We had flying colors, according to the Beyer Boys. One hour later, the system ceased to function correctly. We were sweating to the oldies. Then, they came out and said they had to reset the temperature control. Today, less than 24 hours later after our flying colors from them, the system failed for a third time. Not only is it effing inconvenient, but after yesterday's flying colors report, we invited a friend, who is medically compromised. And one hour after her arrival, the system, once again doesn't work. We hired a 3rd party auditor.  The Beyer Boys, we were told, sized the wrong tonnage.  We were sold a 4 ton unit for a house that is from the 1960's and is closer to 2,500 square feet. It should be 1 ton for every 500 sq ft. Never mind that we spent endless amounts of money to make the house the best energy efficient house.  The Beyer Boys don't  show ownership or leadership. They actually sold us a service plan and in the middle of it, created more tiers to charge customers more.  For under $500 they can come to your house 2x a year for service and give u discount on labor. They know all too much about labor charges. They have created a system, where they sell systems, size incorrectly, and offer expensive plans to make u feel good about what they are going to charge you so you can feel cool. They create money, not from true service, but from putting you in a situation where they have you by the balls, where they then create expensive out of market plans to help you, help them screw you. Enough is enough. Our attorneys will be filing the appropriate paperwork.