Best Thermostat Repair in Saint Paul MN

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

The best in the business! We've used them a few times now and they never fail to exceed our expectations. Fast, friendly, and professional service. We will definitely be calling Legend the next time we need heating, ac, or plumbing work done. Thank you, Erik, for getting our ac fixed so quick!

Had an appointment for 9:30 to 11:30 today. Didn't show up, didn't return my call until after 3pm. Called another plumber. Very disappointed. My time is just as important as others.

I received a direct mail piece from these guys about a sale on upgrading my HVAC equipment  a while back. I figured yeah, typical stuff. I decided to call them just to check it out since I knew my system was almost 20 years old.

As soon as I met with them, I knew this was not your typical scam or budget company. These guys know their stuff. Wound up having a full system replaced. They were simply amazing. Top notch crew, all of which couldn't help telling you how much they loved their job, and their attention to detail really showed.

Then I met Corey, the owner, and I knew where these guys got their work ethic. He was not happy until I was totally satisfied. Changes to the system from things I hadn't thought about were never a problem.  The yearly maintenance plan sounded expensive at the time but the argument about protecting the investment  was sound.  Now I'm glad I did.

Here I am 5 years later. The system still performs like it did on day 1. Their people do preventive maintenance  twice a year (they call you to schedule the free service .. no hoping you forget stuff). Any issue is immediately corrected. They have 24/7 service which I've  had to use once. They were fast and less grumpy about being called in the middle of the night than I was!

There are not enough good things to say about these people. May not be a cheap budget outfit, but you truly get even more than you pay for with them.

I needed plumbing repair as well as sink, faucet and dishwasher installation.  They were able to get to me in 2 days. They were friendly,  professional and the bill was very reasonable.  I would not hesitate to recommend this company! I will definitely use them for future needs.

Fast, efficient and $300.00 below my other estimates! Great job! Highly Recommend them!

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

I bought a new house and they've had 3 technicians come over for free to make sure everything was good and they were very friendly and efficient and I've had no problems with service. Jeremy and Drew were great to deal with! A+++

Sorry I chose Air Mechanical for my $42,000 investment.

Brad Hendrickson advised me by phone while I was out of state. We put together a package for the home of new furnace, heat pump, humidifier, dehumidifier, Combi-boiler, and air purification and circulation, total over $42,000. Everything was supposed to be ready when we arrived.

Nothing was working when we arrived on Friday at 10:30pm. No hot water, no heating or cooling, no fresh air circulating--though I explicitly advised Brad that my husband is recovering from COVID and is on oxygen continuously, requiring ionizing, clean air in the home for his health, if not survival.

On Saturday, a new team came and temporarily adjusted the boiler setting so we could have some hot water in some places, though it takes about 3 minutes to arrive. They also advised that the heating and cooling system now works.

On Monday, the boiler expert arrived and while he couldn't find anything wrong with his installation at first, and deferred to thinking the plumbing was at fault. Upon my insistence, we looked at the boiler again and saw that some of the pipes remain cold. New parts have been ordered, TBD on installation. This still does not explain why only tepid water can be achieved in the shower. For now, the plumbing is being blamed...

Further, barely any air comes out of the air vents. This trickle of occasional air is not hot or cold, regardless of the setting on the thermostat. There is a System Fault warning on the main thermostat, which I am told to ignore as if it is nothing. Finally, an old unit that was outside and should have been replaced is still there, and perhaps relates to this fault.

I believe that Air Mechanical with its years of experience can offer excellent service. At this point, I have asked that someone in authority step in to help us, so we can become long-term satisfied customers.

Horrible.  I am or was an elite member which is I pay $19.95 a month for free routine yearly maintenance on my furnace, AC and water softener which they call and schedule so I do not have to.  That does not happen.  Anyway my furnace was going above my set temp.  A tech arrived 40 min. late and said I needed 2300 worth of repairs.  I asked for a quote of a replacement since it is 18 years old.  Quoted 4500 but I had no idea what I was getting.  They were here 9 months ago and everything was good and now several things went south went from green to red.  I do not quite understand that.  I was charged $49.   Another tech come out as was recommended from them since this did not seem right. He supposedly did not know why he was there and ran another evaluation and the items went from red to yellow.  He knew why and I am sure about that from the questions he asked.  I then asked him to give me two quotes.  One for an 92% efficiency and the next step up.  Pretty much every time they come here it is literally a 1000 dollar bill or greater.  Zero response from them.  I received a call from them because I did not give a good review and explained this all to him.  I was supposed to get that quote that day.  Guess what?  Nothing again.  I called the next day to cancel this so called service agreement.  The person I talked to - Violet - was very polite and she would send th email an said I would probably get a call.  Nope!!  I had another company give me a quote which was very reasonable and did not charge me for coming out the same day.  Never setting foot in my home again.

Our furnace went out they sent out a tech ( very nice guy) we were charged after hours price of $148.50. Was not able to repair and they didn't have the part. Received call from them with an estimate was told it would be 187.50, this is more then the after hours cost.  Called them to see why and was to.d that we were given a deal ( this was not the case when I first called told after hours is 148.50 and during business hours $140.00 of course they tried to back peddle and the girl told me it is $156.00 for our truck to pull in your driveway and $148.00 per hour for labor but the tech did not charge us.  Look around because I have talked to 3 different people at this place and have been given 3 different responses. They charge differently to fit their agenda

If you happen to find Service Today add and need any type of heating, cooling or electrical work done, please run like crazy.  These people are nothing but scam artists.  All of the reviews I read are exact duplicates of what happened to me.  A technician came to the house and charged $79 for the service  fee which was expected.   What was not expected was the refusal to give me any info as to what my problem was unless I paid a diagnostic fee of $440 up front.  When I declined to pay he commenced to bring out all kinds of company brothers and proceeded to try to hard sell me on why I should pay this unethical tactic fee.  Fortunately, I finally was able to politely ask him to leave.  I have been trying to contact the company to request a refund of the $79 service fee since no actual service was  ever performed.  However, as you may have guessed by now, I have had no luck in contacting anyone and have had absolutely no response to my inquires.  Please avoid Service Today and you will be better off and not lighter in the wallet.  BEWARE !!

Generally when you pay someone to come out and provide an estimate, you expect that the amount of the estimate would be customary and reasonable.   That was not my experience with Minneapolis Saint Paul Plumbing, Heating, and Air.

I asked them to come out to hook up a dishwasher, connect the water supply for the ice maker in a refridgerator, and fix a leak under the sink.  I was told the trip charge would be $88 which would be credited to me if I proceeded with the work.

The plumber arrived on a time, took a quick look, and wrote up a quote. I was dumbfounded when I was given a quote for over $1500.   Feeling this was high, but not sure, I declined to proceed to and decided to get a second quote.

I found another plumber who did the work for $350 -- 1/3rd the price that MSP Plumbing wanted.  I emailed MSP Plumbing about the this, but never received a response.

It seems MSP Plumbing in more interested in making money by simply charging trip charges rather than providing an actual service.

$237 to clean a sensor and release pressure on a hose.  Didn't accept a coupon for discount on service call because he didn't use any parts - told me to read the fine print.  I suspect there are a lot of service calls that don't require parts, and he seemed well versed in explaining why they won't accept it without even looking at it.  If that's how they get their customers and revenue, I'm sure there are better options out there.  So - if you are looking for a new company to service your furnace and see a coupon for Apollo, skip it and move on to the next one.

great guy. had a sewer back up. needed a new line. Richard had used a camera and you could see it was shot. he gave me a price and I decided to do the work. I have used them for years on my electric, heat and a/c so I trusted them. they started to dig and the water just poured in. Richard, Ryan, Axel and sam worked like dogs on a bone to get this job done. it was really bad. they kept me up to date on things but I could see how hard it was going for them. the frustration was visible to me. they got it done. best part was not a penny more and now it all works. thanks guys and sorry it was so hard. Mother Nature can be a fickle thing. I will keep using them.

I called because I had my house for sale, accepted an offer, had the inspection and inspector said I had low water pressure. B & B came to my house and told me It was the screens and shower head, so it was not a big job. Brian (the owner) said he ordered parts and would fix it. Closing came quick and he quit responding. I ended up having to take $6200 less because it was too small of a job and he strung me along until it was TOO  LATE! TERRIBLE BUISNESS AND I WILL TELL EVERYONE I KNOW!!!

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.