Best Gas Furnace Repair in Saint Paul MN

Will not honor warranty when something goes wrong. I have called company several times about my furnace they installed and they will not return calls

We had Legend Services do all of the plumbing and heating work with finishing our basement and it came out great. They were on time, very friendly. Left no mess behind, professional. I would highly recommend them to anyone I know.

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

Always prompt.  Quality work at a fair price.

I've called on Comfort Matters a couple of times now and I will say they're quick, on-time, friendly, and helpful. You should be prepared for a heavy sales pitch though. They will 'helpfully' suggest hundreds of dollars in extra fixes you didn't know you needed (and probably don't), like a $700+ dollar electronic air filter I 'need' to get because the regular pleated filters are bad for the HVAC system. They'll also spend a lot of time trying to sell you a subscription to their twice annual maintenance program. If you know what you need done, and can say no to a sales pitch, Comfort Matters will do great work. If you're susceptible to sales pressure, you'll probably end up spending a lot of extra money.
Excellent work, drop the sales pressure and they're perfect.

Still waiting for my rebate since June, I call   Excel energy, they said they never received my rebate application, then I call and text Michael to see what's going on, no response.

We bought a house knowing that the outlets needed to be grounded. I scheduled a time for someone to come take a look and give us a free estimate. Joe arrived and I told him what we wanted done and he did a very thorough job walking through the house, checking outlets, and explaining things. It took some time before we had the finances to schedule the actual work, but I was pleasantly surprised to find they were able to get us on the schedule within 8 days from my calling to schedule. I was also happy that Joe was able to come back to do the installation as he already knew what we were working with. The job ended up taking  slightly longer than expected because of some faulty wiring in the house, but Joe was sure to check in when his estimated time was up and give a progress report and make sure I was okay with him continuing work. The total cost ended up being almost spot on with the estimate. I really appreciate the thoroughness of Joe's work and will certainly be reaching out to Erickson to schedule future projects.

Doing a bathroom remodel and needed a couple shutoff valves installed - compression fitting, no soldering.  A quick job 15 minute job and they charged $560!!!!!!!  The young kid that came out was nice and knowledgeable but I told him he is working for a crooked company.   UPDATE:  B&D saw my review and reached out discuss my dissatisfaction.  It shows they cared.  We had a good, honest conversation about my opinion and came to a mutual solution.  Therefore I have increased my rating from a 1 to a 3 because they want to make things right.

went to have inspected the exhaust is suppose to be all stainlees they put 2 aluminun elbows on it does not pass inspection they know this and they have yet to repair it so much for prof. install

Only giving them a one-star because it's the lowest I can give on here call them 2 weeks ago for a water problem in my basement 7:15 on a Saturday told me someone would be out here by 8:30 nobody comes then they told me somewhere be here between 10 and 12 nobody showed up had to call them at 1 to see where somebody was they told me somebody to be here at 2 till my head things to do the schedule an appointment for Sunday 8 between 8 and 10 a.m. . The rep calls me at 10:20 says he's leaving Forest Lake heading to Lakeville and he doesn't even have my address I told him not to bother if that's the service they give. Call the office told him what happened ask to speak to a manager told me the manager would call me I've called 3 times for a manager no return phone call. I called today ask the gallon ass answer the phone if I could get the owner's name and phone number she hemmed and hawed and would not give it to me so now I'm going to the state of Minnesota to not use this company at all run from them their service is not what they say on TV

K&S has been superb in their efforts to get my furnace running, and then replaced. Ben, the technician was exceedingly professional and precise in his diagnosis of the situation. Brian has had to step in during the warranty process, due to an incompetent Home Warranty of America team, and assist me in pushing this repair through. He even called me back with vital information to save me from much heartache in the future. I recommend them insistently for heating, air, electrical and plumbing.

This company is in the business of lying and deceiving customers. Their only interest is to make as much money as possible and then burn the bridge between customer and company.
I purchased a new smart thermostat for my house thinking I could install it myself. I was able to install the module upstairs, but the module needed an extension plugged into the main circuit board in my HVAC system. Called this company on 12/4/2019 the day after installation because the thermostat was not linking to my HVAC system correctly. I paid $79 for the tech to come out. as soon as he arrived around 2:15 pm I reminded him of the situation. I told him that i'm pretty sure the furnace is fine. I just installed my wires incorrectly. I showed him to the furnace and he stopped me in my tracks to tell me that my furnace was 30 years old and that he wouldn't touch it unless I paid $500 for a diag fee. I kindly asked if he could just look at the wires (like you know for the reason I called) he said no. it is suppose to be 11 degrees next week and I couldn't imagine having my pipes freeze so I had to say yes. After spending about 45 minutes digging through my HVAC system I asked him to just look at my wires. He immediately noticed the problem. Boom my system turned on but it was blowing cold air. He explained that my pilot light failed and a rattling noise coming from the fan means my motor was about to fail. He turned off my furnace and said there is no reason to turn it on because its broken. The tech proceeded to try and sell me on new HVAC systems. after he left I went down stairs turned my furnace back on . I heard the rattling and decided to let it run for a bit. I went up stairs to my main thermostat i could see the temp was going up but still cold air. I checked the wires behind the thermostat (he never looked at). During a panic state that morning I had accidentally placed my AC wire into the Furnace plug and my Furnace wire into my Ac Plug. after switching the wires my house warmed back up to 70 degrees my pilot light is perfectly normal there is no motor noise. This job cost me $579 for a misdiagnosis of my system and the company claims they did everything right. got to give it to them if their right is lying and stealing from customers they deserve 5 stars.

BEWARE, do not believe everything you read. After numerous screw-ups Apollo offered me credits if I gave a 5 star review. I have a 900 sq ft home with hot water heat. My boiler was working but gave me trouble ever so often. I am in my 70's and like to travel in the winter and needed a system that was completely dependable. Apollo's salesman promised I would never have to worry about leaving my home unattended again because their $19,000. system would be worry free. Yeah right. I have had them out numerous times for 'no heat' service calls. If it is below zero (often in MN) the system will not heat to over the 60's. If I want 70 I must run my fireplace and space heaters. The system went out completely on Tuesday night and the house was mid 50's. I got it running again and called Apollo twice yesterday and they just got a call back today. Using this company was a big mistake and I will probably have to spend more to hire a lawyer just to get them to do what they contracted to do.
UPDATE: They answered that I should contact them. Really? I have contacted them numerous times. They were out last week when I once again  had no heat and I wrote them on Friday to tell them I had no heat (2nd time in two days) and I have not heard from them since.
Mar 2022 Update: Have had the system 5 months. System is consistently down. Called 4 days ago to tell them I had no heat and was told 'they are all in a meeting tomorrow but I will have someone call you by the end of the week So now 4 days later and no call from Apollo. Was in the low 40's in my house last night and had to turn on my stove, electric burners and 2 space heaters to get 61 degrees. I called them and was told 'they're in a meeting'. Seems their meetings are more important than their customers. Finally after pleading to talk to a mgr. I have asked that they remove the system and return my money. Will  probably end up in court.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.

I was surprised to see all the negative reviews for Dean's. We signed up for their membership this year and have had pretty good experiences with all of their technicians who have been thorough in their inspections of our furnace (Brandon), plumbing (Matthew), and AC (Adam) systems. They have provided detailed photo and written documentation of their inspections and explained everything clearly without being pushy at all about other services that they could offer. We are scheduling a duct cleaning with them for later this month. I do wish that their service windows were tighter (rather than 8am-6pm) but they do a decent job of calling beforehand to give a half hour heads up so I can still get my errands done during the day.

I called them relative to their tv ad about a $99 drain cleaning to clean my bathtub drain. I thought I would pay that amount but they charged $410 to snake the drain.  
I had my bath sink drain snaked by another firm and it cost over $300 which I thought was very high.  I thought Hero would give a better rate but it wasn't.    I will not be calling them again

We had contacted last night for emergency service as we had no heat. We talked to dispatch who talked to the tech and stated he couldnt guarantee that he had the part available but had something that may work. Dispatch stated we could have someone out first thing in the AM between 8-10 with the part. She explained to turn on our faucets and advised if we had any heaters to run to assure nothing would happen tonight until AM.We contacted office at 9:15AM to check status and we were then told the appointment was set between 10-2?? We then told them about our convo last night and was transferred to ztephanie who reached out to tech and was going to call back.. NO CALL. We called back at 9:45 spoke to gal who said that someone was to have called us back 20min ago to update status but since we didnt receive the call gal stated that the tech is on an emergency call and we were the next appointment. 10:45 no service tech called back spoke with Manager Kristi who couldnt tell us how many more appointments were before us and stated that she is unsure of why we were told we would be first appointment in the AM. 11:20 we cancelled our appointment as the attitude and lack of communication that we were given implied that we would be getting nicked and dime for following up on an appointment. I never experienced such horrible customer service and I would never suggest this company.