Best Gas Furnace Installation in Saint Paul MN

The professionalism and knowledge of Metro Heating and Cooling's company is outstanding. Having someone who knows exactly what they're talking about puts your mind at ease.. Our tech, John, was great. He was easy to talk to, explained things in detail and made us feel comfortable in what was going on. We will recommend this company to anyone in need of HVAC services in the future.

The best in the business! We've used them a few times now and they never fail to exceed our expectations. Fast, friendly, and professional service. We will definitely be calling Legend the next time we need heating, ac, or plumbing work done. Thank you, Erik, for getting our ac fixed so quick!

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

My new landlord informed me I would have no sink AND no hot water for 2 weeks the day before I was supposed to move in, but these guys showed up the NEXT DAY, while we were moving our things in, and got everything squared away within moments and even walked my husband through what the problem was so he knew what they were doing. Honestly wonderful service, knowledgeable AND pleasant guy. I work in major home appliances and I know exactly how rare that is

Jeff was great! I called these guys for a furnace tune up. He explained everything that was going on with the furnace and I felt comfortable with his recommendations. He was friendly and went above and beyond when I needed help and he even fixed my thermostat that kept flashing filter. If you're looking for friendly and affordable heating and AC people, these are your guys! Highly recommend!

I had them install an air conditioner, they were very skilled, and I am happy with the installation, and the job that they did. They did an excellent job, customer service was also excellent .!!!

We had a leaky utility room faucet that was fixed the same day that we called. We were very impressed with the level of professionalism that we received from the time that we called to when the gentleman left our house. We will definitely be using them again in the future.

Seems like maybe like many other service companies these days they are having trouble hiring the right people.  They have always been very responsive to service issues until this fall.  Have called multiple times to have them return to finish their fall inspections.  Can't be too busy to even call to say they will be back at a later date.  Cannot recommend this company anymore.

I 'won' a free humidifier.  Air Mechanical installed it in the furnace system and I was set up.  Shortly after, a transformer failed in the furnace.  They came back and installed a new transformer at a cost of nearly $400.  A couple days later, that transformer blew the internal fuse.  Air Mechanical returned and installed a new transformer.  I made sure the humidifier was never turned on until I got in a new furnace, it was worked great ever since.  And no, Air Mechanical did not install the new furnace and will never be back in my house.

Jankey service and too high pricing considering the quality. Hire somebody who actually cares about what they do

Half a star only because they showed up and looked at my stuff. A month later and still no estimate. Basically all these types of businesses have too much work. They just don't need more money. They want big jobs only. I'll do my own electric, it's not like it takes SKILL. SO if everybody stops using them, they'll need money again and might just be a bit more accommodating. BOYCOTT THIS BUSINESS. Make them hungry!!!

Tech commented CONSTANTLY on items in our home, literally flashing flashlight on various objects in the dark. It was SO BAD that it was like he was casing our home. We felt like we were dealing with an intruder as opposed to a service tech. And we don't live in Kenwood.

Really!

If our house gets broken into we KNOW PRECISELY WHERE THE POLICE SHOULD START!!!

We had a sump that tech was supposed to be addressing. But in the 2 hours he spent here literally asking to see this and that from the laundry room, furnace room, master bathroom, kitchen, commenting on all this additional stuff we needed to add or replace because our softener was no good, we needed a thing on the water heater, the pressure was too high so add device for that ... JUST WENT ON AND ON!!!

I came to my senses after he left AND CANCELLED the job. He was SUPPOSED to have a sump/parts in his van per my conversation the day before with employee while setting up service call. They knew they were coming for the sump, so why no replacement sump???

My take on this entire 2 hour waste of time is that this MORON comes into your home to scare the shit out of you about all possible plumbing disasters so that by the time he leaves your on the hook for 2.5k, 3k, 5k+++. And I'll wager that he does none of the plumbing work ... he's just a car salesman.

The irony of this entire shitshow is that the well for the sump was bone dry and probably can be left as is.

1 STAR is being generous. These guys suck!

They sent someone out to our house on a Sunday when our furnace went out during a cold snap a few weeks ago. The technician was friendly and professional, and they were ready to install a new furnace for us the next day.

Ultimately I bought from a different dealer (recommended by neighbors, and the price was less) but I've used Apollo in the past and have always gotten good service at a fair price. I would have been comfortable buying from them as well.

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.

I have a simple clogged pipe in the sink. when I asked how much to snake the drain over the phone they refused to give me an estimate or ball park number. when they came out, after only running the water to see it's not draining they gave me a price of over $500 just to snake the drain. the national average is between $150 -$200 so I told them to leave and had to pay the $49 travel fee.

I feel like I was roped into paying the $49 fee or be a sucker and pay 4x what I should pay to simply snake a drain. I should dispute the fee because they refused to give an estimate over the phone but I have better things to do.

Called Hero today all over their adds say same day sump pump repair/installation.  Price for repair is 79.00 - 10.00 for 69.00 !! The girl breathes hard on the phone telling me they cannot come today and gives me a next day window of 8 hrs ? She then quoted me 89.00 and says I can get it for 69.00? Do you not know your ads? Again, market hours that work the best for you and will not give me less than an 8 hr window after booking me for the next day ? Shouldn't your marketing match your business model? Just saying.  Very poor marketing and customer service.  !!!! You are even on tv with the same message.  I think they call that false advertising.

I had to call the office staff on a couple of occasions after installation and speak to a staff member Alisha not only was she rude on both occasions but very unprofessional. I am happy with my product and the service people I dealt with but there office staff could use an upgrade.