Best Air Duct Repair in Saint Paul MN

Will not honor warranty when something goes wrong. I have called company several times about my furnace they installed and they will not return calls

The best in the business! We've used them a few times now and they never fail to exceed our expectations. Fast, friendly, and professional service. We will definitely be calling Legend the next time we need heating, ac, or plumbing work done. Thank you, Erik, for getting our ac fixed so quick!

Lange's Plumbing & Heating have provided us with superior service for years. Jim and his crew have been quick to respond to our needs, efficient in their work and always priced fairly. It would be easy to take advantage when there is no heat in the middle of a cold Minnesota winter or suddenly you find your hot water heater has failed........they simply respond like professionals.

Fast, fair, friendly and with the quality workmanship we need. For us it is Lange's Plumbing and Heating!

We are SO HAPPY we called H2C Heating, Cooling, and Plumbing for a second opinion on our malfunctioning older boiler!  We originally called the people with all the billboards in & around NE Mpls - they came away with Inform customer to replace boiler it's not worth putting over $3000 into it.   Well, I just had this niggling feeling that something was not right about this - ended up finding a recommendation on the Facebook page North House for H2C -- $290 later we are up & running with heat throughout the house! myH2C.com

Very friendly and fast service. He knew exactly what was going on with the AC. He was the best!! Highly recommend!!

Wes was very knowledgable and took his time.  He answered all my questions and genuinely cared. Thanks Wes!

Mike and his team couldn't have been more on top of things. Responsive, professional, reasonably priced, and friendly!! Highly recommend Valley Plumbing Heating and Air Conditioning!!

Friendly, prompt, and great communication. I've used Rumpca a couple times now, and they will continue to be my first call when I need service done on my furnace, air conditioner, or Wirsbo heating system. Very satisfied.

We have used Erickson for our heating and air conditioning since 1989 when they installed central air conditioning in our 1916 vintage house which had a boiler and radiators and thus at that point in time had no duct work.  At the time Erickson was one of the few HVAC contractors who did this type of work. It was very complex with part of the system outside and the air handling system in the attic.  Installation involved running piping from the outside, downstairs compressor to the attic and then installing duct work from the attic to the rest of the house. They were able to do this without damaging the house and with minimal disruption by running the ducting in the closets. The system functioned very well for 25 years until we had Erickson replace the mechanical components with a newer more efficient system recently.  They also replaced our old original boiler with a new high efficiency boiler when our old boiler was on the brink of failure.  The old boiler was one of those old cast iron monsters but they removed it without causing damage or a huge mess.  They have provided us with scheduled maintenance for years and the technicians Jason and John are very knowledgeable, friendly and courteous. I am a mechanical engineer by training so I know that these guys know what they are doing. The advantage of working with a relatively small company like Erickson is that they know you and your system and you know them.  When we have had to reach out to the owner Zack Erickson he has always been very accessible and courteous and he knows HVAC. I highly recommend this company and have a hard time understanding the negative comments.

At the time of our annual furnace tune-up, we discovered it wasn't going to make it another season. We reached out to the company referred by Xcel's HomeSmart program, and also B & D Plumbing as we always like to keep it local when we can. When the rep from B & D came out, he was on time, professional, and extremely knowledgeable. We decided to replace both our furnace and A/C unit (both 22 years old) at the same time. They were able to complete the job the following week, in one day. We could not be happier with the level of service and professionalism!

It's pretty rare that I give a one star review.

We just moved into a new house with an older thermostat. We wanted to replace it with our Nest thermostat, which we've had and used in many homes. My husband was unable to install because we needed to do some re-wiring. Per Nest website, this company is a recommended installer.

I called them up and spoke with Michelle. I told her what I needed and also, we would like to do a HVAC maintenance plan. She proceeded to go through the plans, also going into great detail about an electrical plan and a plumbing plan (neither of which I was interested in). It was a pretty long pitch. She said she'd email me all of the details so I can choose my plan.

Back to the Nest install...I explained we only had 4 wires and needed 5. I even pulled the current thermostat off the wall and we discussed what I saw. She said it was a $110 service fee plus $79 install fee. I agreed and we scheduled the appointment for today (7/5/19) between 12-5.

At 7:45 am, I get a call that Brian is on his way. Huh? I am 100% positive my appointment was 12-5, because I have small children and avoid early appointments as much as possible. So not a good start.

Brian shows up, introduces himself and immediately tells me one of our outside lights was broken and he could fix it while he was here. Then he went into a pitch about all of the things he can fix and install; redoing our recessed lighting etc. I just want my Nest installed. So he went down to the basement to checkout the furnace and electrical panel.

He explains we need to add a wire. He tells us we can buy one ourselves to save money. He does have one in his truck though. But for some reason, he was unable to install the Nest today. I tell him I'm confused because that was the reason for the appointment: install the Nest. He goes back to the fact we need another wire. I explain that I know that, I told Michelle that when I called to make the appointment. Brian stated no, this was an appointment for the estimate. What?! Oh, and that will be $110. Plus another service fee for when he comes back to do the actual install.

He should have been aware of what was needed for the install, as I explained when I first called. He had the wires in his truck. But he can't install. What a scam. We argue out the $110. I agreed Michelle told me about it, but I thought the service fee covered a provided service, not an estimate. I've never paid someone to give me an estimate.

He continued his sales pitch as he was walking out.

Yeah, I will not be calling them again. They're more interested in how much money they can scam you out of, than providing the customer with honest, reliable service.

We came home after being out of town to a very warm house and the A/C unit would not start back up. Since the next few days were predicted to be in the late 90s, we called for service and GR was the only company that could come out the next day. The service person pulled apart the thermostat and announced we needed a new A/C unit, saying the unit was broken, indicated he needed to install all these new parts and really hard sold a membership plan for continual maintenance. He also took it upon himself to tell us we needed a new water heater. He disconnected our system, installed a booster in the A/C unit (claiming it was required to get it started) and left us with no thermostat and the only way to turn on the unit was to physically turn it on in our furnace room and aid the outdoor unit was so bad that the freon was low and was no longer being pushed through the system, in fact, he said given the age of our system he was surprised it had lasted this long. The explanation he tried to give about the battery's in the thermostat made no sense, nor did his other explanations, and the hard sell for a membership, expanding the scope to our water heater and furnace was really annoying. Basically, according to the GR guy, nothing in our house was working correctly, it all needed to be replaced.  It cost us over $1000 for the call charge and the labor. Another GR sales person was then scheduled to visit us in a week with options to buy a brand new unit and added that we could deduct the current service call charge from a new unit if we chose to buy through them and sign up for the maintenance plan (membership).

So, we called another company and they arrived a few days later. They found a short in our wall thermostat, replaced it with a new thermostat for $50. Tested the freon and told us our unit was in optimal condition. Reconnected the wires the GR guy disconnected, explained the battery issue in the wall thermostat is never the reason the unit fails (and it made sense). They reviewed our outdoor unit, it was fine, even hosed it out and cleaned the fan. When opening the outdoor unit, he didn't notice any new parts that were supposedly installed by GR. For $50 plus the call charge and minimal labor - no hard sells (less than $300 total), our system works great and we have a new programmable thermostat. The other guy also indicated that given that the house was cooling fine, there is no way freon was not being used (he thinks we must have misunderstood the GR guy because the notes we took and the invoice made no sense to him).

Bottom line, GR is a racket, will never call GR again.

If I could give 0 stars I would.  After purchasing a home with a fairly new, multi zone system furnace, I noticed that one of the dampers wasn't working well.  I called K&S and they sent someone out for repair.  They replaced one of the three damper motors on the damper system and charged $600 for this. ($400 for the part, 200 for labor).  Just for giggles I looked up the part in question and discovered it had a retail price of less than $100. I called to complain and was initially told that that was just what the part cost, then when I complained more and asked to speak to a manager, I was told that a mistake had been made, and I was charged for the wrong part. A new price of $250 for the part was offered, and though it was still more than twice the published retail price from Honeywell, I agreed to pay.  In the interim  the damper system still wasn't working properly, so I requested a service call to address that.  At that appointment I was told that I had a coolant leak, and though my unit was under warranty from K&S I would still need to pay labor of $450.  In the interest of full transparency, I was not speedy in paying the adjusted invoice, but I did pay it.  Though I had misgivings, I agreed to have the condenser replaced, as K&S was the original installer and responsible for the part.  On the specific date of install I was awakened at 715 AM (Scheduled appointment between 8-12) by someone pounding on the door and informing me that if I didin't pay the full labor charge first, they wouldn't install the warrantied part.  I paid the amount, and the technician replaced the condenser, meanwhile leaving a mess in my utility room, a vent off of the furnace, and not resealing the unit where he had opened it, resulting in cold air pouring out of the furnace rather than going through the house.  When I asked about the still unresolved damper issue, he told me that a different technician would be out to complete the job.  The next morning, K&S called to schedule that appointment and told me that i would have to pay a service charge for them to come out and look at the problem that they initially were supposed to be working on.  Needless to say, I won't be doing that. K&S's behavior and lack of consistency in workmanship bears mention.  At no time has anyone from their organization reached out for anything, except to demand payment for a job that is still incomplete.  To be fair, this company does a decent job of marketing their brand, but their execution in my case was terrible.  I believe that they are a cheaper alternative than some other options here in town, but I'm reminded of the old saying, You get what you pay for.  Except that in this case, I'm still waiting.......

Save yourself some frustration and pick another vendor.

I had to call the office staff on a couple of occasions after installation and speak to a staff member Alisha not only was she rude on both occasions but very unprofessional. I am happy with my product and the service people I dealt with but there office staff could use an upgrade.

I used Dean's last year and had them replumb my bathroom and kitchen- I spent thousands of dollars. I called to have a leaky pipe fixed today and was told they updated their service area and no longer service Waconia.
The ladies answering the phones need training in customer service and professionalisim. I will never used Dean's again. Found a great plumber closer to my home with great rates. Thanks Dean's for your poor customer service.

I recently got rid of my trusty old Lennox Pulsejet that was in the house when I moved to MN in 1990's.  I do most of my own furnace maintenance, and in the early 2000's, I found that the heat exchanger was cracked.  Since this was covered by the Lennox warranty, I had Apollo come and replace it.  I thought the labor charge was a little steep, but accepted it.  Several days later when I first tried to use the furnace again, it would not ignite.  I was going to look at it myself, but I wound up calling Apollo instead since this was obviously related to the recent service.  It turns out there was a connection that was not properly fastened.  I had some heartburn with being charged another service call, but paid it and vowed never to call Apollo again.  

Fifteen years of reliable, trusty service followed with only minor issues, mostly replacing the flapper valve and spark plug.  Yearly testing found the new exchanger to be airtight.  There was nothing like hearing that rumbling purr coming from the basement on a cold winter night.  However, after 20+ years, t'was time for a new furnace.

Okay, so you're probably wondering why I'm writing this...well, after removing the Lennox, I disassembled it to see how things held up, including cutting into the exchanger to look for corrosion (very little).  This is when I found a lot of horribly bad workmanship  by Apollo's service tech.  Unfastened ground wires, missing bolts, missing washers, etc...seriously?  Most notably...missing bolts on the exchanger manifold, which could easily have resulted in a CO leak.  While it's possible, that the offending technician is no longer there, this story still needed to be told.  If anyone at Apollo reads this, bring it to the attention of your present employees as an example that, yes, quality does matter, and a shoddy job will come back to haunt you.

No idea of the quality of this service as they never showed up for my scheduled tune up appointment. I waited over 2 weeks for an appointment and when the person didn't show up I called them.  First I was told I had the wrong date. I did not have the wrong date.  They called me back and said they had to reschedule my appointment but had FORGOTTEN TO CALL ME.  We had cleaned out the furnace room and were awaiting the results of the inspection to determine if we could do another home improvement or if we'd need a new furnace in the near future.  They REALLY caused problems for us by doing this!  I wouldn't waste my time with this company as they are obviously unreliable and have little concern for anyone's schedule other than their own. There are better providers out there who will put their customers first.

Selling my house and buyer requested a furnace tune up. Per ServiceToday's website will also conduct any necessary parts cleaning and/or minor repairs, test for carbon monoxide, and do a full check of all safety controls They failed to do that so I called and talked to Christi on the phone and they said those can be done at an additional charge usually. I was not made aware of this at all. I thought the $79 tune up was for everything. They also told me I had a cracked heater exchange via a remote controlled camera. I had another Company come out a couple hours later determine that my heat Exchange was not cracked. I showed them what ServiceToday showed me was a crack and they actually removed parts of my furnace to get an eye view and determined there was no crack and then also did a C02 combustion test which came back clean. I asked Christi why they did not perform a C02 test to assure the crack was there and she gave me an excuse that they see anything they red tag it and tell me to replace my furnace. After looking at other reviews this seems to be a common practice with them to get more business. Run as fast as you can from these scam artists. I will be disputing my charge on the my credit card and recommend everyone else to avoid them.