Best in Saint Louis MO

They were called to my mother's house to repair a toilet only. Instead she was charged almost 2,000 dollars to upgrade the water heater. Now,a month later, the he toilet works but the heater quit! Taking advantage of an elderly health care worker is disgraceful and an abomination! Enough said about this business.

Sewer backed up and they were able to come right out! They removed a huge root from the line and showed me. Showed business card when they came to the door to prove who they were and introduced themselves. Explained what they were doing and why I was having an issue. Made sure to use basement door to keep less from being tracked through house. Said if I had an issue In the next few days, they'll make it right. $165.

We have used Jahto plumbing services several times over the years for both plumbing problems and new construction/ remodel work. They are always prompt, professional and do quality work. Highly recommend.

John K.  took care of us today.  He was timely and very professional.  He checked everything out and explained how the system works.  I would definitely call them again.

Could not have been happier with the service I received from JR Plumbing. They were able to provide same day service. Jim was polite, professional and knowledgeable. I highly recommend JR Plumbing and will use again in the future for any plumbing needs!!!

Performance Plumbing just put in a new bathroom for us in our finished basement. They did everything: plumbing, electric, drywall, and flooring. They even put in a closet! The guys were professional and efficient, and the price was right.  I love my new bathroom!

Had a great experience working with Gus.  We had a work bathroom updated to be ADA compliant and Gus did a great job.  He was reliable, efficient and very communicative.  If he said he'd be there at a certain time, he was.  All the work was inspected by the City Inspector and everything passed each time, first time.  I highly recommend this company.

I had my hot water heater go out and Orr came out and scoped out the situation and determined the needed parts & labor.  They returned the next day at the agreed to time and proceeded to do a good job installing the new hot water heater.  The technicians were friendly and knowledgeable.  I was somewhat concerned about the age of all the connecting pipes, but it wasn't an issue, even though their technicians were able to determine that my bad heater dated back to 1986 (I'm only the second owner and I've owned the house since 1995).  Under the circumstances I was very pleased with the timely response from Orr Plumbing.  But this story is not quite finished, after cleaning up most of the water and associated damage, I determined there was still a leak and it was causing a riverlet across my basement floor.  Upon further investigation, I was able to determine that the source of the leak was the main inside shut-off valve.  I called Orr and ended up speaking with Mr. Orr.  He gave me a quote for replacing the valve.  When the technicians showed up, they determined they could rebuild the valve at a much lower price, so I had them do the work.  They even sent a technician to my house a few days later to pick up a check as the check I left them was for the original amount, which they didn't take on the day they performed the work.  A very nice piece of customer service in the eyes of this customer.  Thanks Orr Plumbing for quick and good service, they were straight shooters to do business with.  I will definitely call them again the next time I am in need of plumbing services.

Called Larry on Monday and he arrived promptly at 8 am on Tuesday. Replaced the Hose Bibb and works fine. It was leaking from the top when water was turned on. If you use a Credit Card there is a $5 extra charge.

I had an issue with my back patio flooding, the drain was doing anything. Mid America Drain came out to my house and found the problem. Everything works fine now. The technician was friendly and the price was competitive.

Horrible service does not stand behind the work. I called to get my money back as I had to hire another drain company. Been using them for years and now to be treated like I am a bother. Was told by the person that answered the phone owner wanted to see my invoice from other company. I emailed it. Called later in the evening and was told owner did nor have time?

This company installed a new hot water heater for me in August 2020 and I should have gotten a clue then. Rather than connecting the hot water heater up as the previous unit was, the hot water recirculating system was capped off. The evening the new unit was installed my wife said it took a very long time for hot water to reach a bathtub at the other side of the house. After looking at the installation and reading up, I realized the shortcut that was taken and told the owner to come back and hookup the recirculation line. He did promptly the next day.
A little over a week ago, I called them back because of a leaking T&P valve and tripping flammable vapor sensor lockout on the water heater. For $99 plus ¼ hour labor (at $160/hour) he looked at the unit, spent time on the phone with the manufacturer to get a replacement vapor sensor (under warranty) and agreed to come out to replace the valve and T&P valve when it came in for I believe $249. After he left, I noticed the tank manufacturer's label with the model number and serial number had been ripped off the tank (see picture)! When I called him back he said he couldn't read the serial number because it was low on the tank so he removed the label and stuck it to the adjacent wall (see picture)! I could have gotten down on the floor and read it, or he could have reached down with his cell phone and taken a picture of it, or gotten the information from his office since it was on my August 2020 invoice. Also, before I called him I read in the manual (that he asked to borrow, along with pen and paper he didn't have) that a check valve needs to be installed (see picture) in the side tap return line (part of the hot water recirculating system here) or the T & P valve could open. Well, there was no check valve installed and the T&P opened and then started leaking. When I asked the owner about it on the phone he said well, that's not required by code (which must mean that's a shortcut he will take despite the manufacturer's instructions) and that's probably not what caused the T&P valve to trip. Maybe he was right about that. It soon began to look like it might have been due to another problem with the installation.
Two men from another plumbing company came out a week later to address the problems. They replaced the T&P valve (the flammable vapor sensor had seemed to resolve itself) but also said the expansion tank was not pressurized to the house water pressure, which was about 55 psi. The tank however was only at 35 psi (see picture) which is apparently near what they are pre-pressurized at from the factory. Additionally, they noticed that the discharge line from the T&P value was too close to the floor (that IS code here: up.codes/viewer/missouri…)
Did I provide my electronic signature when this was installed that the work was completed satisfactorily in a professional, skillful manner...? Yes. Was I wrong? Yes!

Updating this review to 3 stars because after talking with their service manager they ended up adjusting their price to a reasonable rate.

I have used Royal Flush for all of my plumbing issues after using them for the first time nearly 4 years ago.  I have used them for both new installation and items that needed to be fixed.  I think it was a sense of trust and confidence after that first time that sold me 100% on this company.  Before using Royal Flush, I had used several other plumbers but never ever had a feeling of trust and confidence concerning either their competence or issues of cost.  With Royal Flush, I no longer worry about either of those.   It is just nice to simply call a tradesman and not feel I have to question anything.

I'm giving them two stars only because of my previous experiences with them.  We used them a few years ago and they did a great job moving some pipes and doing some other things for us. However our most recent interaction has been pretty awful.  We called them again due to how wonderful they were before to have a few things done in our new home. The guy that showed up talked to us a few minutes, looked at a few things and said he'd be back the next day.  Next day he's a no-show so my husband calls him. We get this story about another customer accidentally drilling holes into a pipe and it's taking more time than thought etc. but he'll be there the next day.  Next day again no show. Call him - no answer so we leave a message. Never called us back. So we called the company number and haven't heard from them either. Im really disappointed and won't be using or recommend them again. I won't beg someone to take my money!

Where to start with this guy Christopher Roberts. Complete fraud in my opinion, leaving reviews for a competitor's business for no reason. It's the weirdest thing I've ever experienced in my adult life. Attached is the pictures of the harassment we've experienced. Started calling us over a year ago.

DO NOT HIRE!!!!!!
I'd give them negative stars if I could
I hired this company because they were able to come out asap.
Well they came out, saw what needed to be done and gave us a price. Was a bit high but not outrageous. The main pipe inside the house had a minor leak so to work on it, they needed to shut off the secondary line outside. Unfortunately we didn't know where it was. So the employee said his boss may have had a solution and was going to meet him at the gas station. And NEVER came back. SO INCREDIBLY UNPROFESSIONAL. Be a professional adult and say you don't know how to locate it or that you can't perform your job properly. Who thought you could get ghosted from a business you hire

Case net the guy - thief. Invoiced us for materials and permits and purchased neither.