Right Now Plumbing

Called Right Now Plumbing on April 29, 2020 to set up an appointment for an estimate to install sewer and water lines on my mom's home. We set a date of Thursday May 7, 2020 between 10:30 and 12:30. The receptionist informed me that the technician would call 30 mins before showing up.

My mom received a call from the technician (Tony) that Friday May 1st and offered to come out earlier that our set appointment and provide an estimate the next day May 2nd. Well, Tony never called or showed up. Fast forward to the day the appointment was set through the receptionist on May 7th,; we had a no call no show again from Right Now Plumbing.

I called the company appointment line to get answers of why we were receiving such poor customer service. The guy who answered the phone promised me the tech would give me a call.......no one ever called me or my mom. This is beyond unacceptable and I will share my experiences on other review sites so people know the type of service Right Now Plumbing provides. We buried my grandmother the week that they did not show and I let them know that this was very important because we were limited on time and the poor service is what we received in response.

DO NOT HIRE!!!!!!
I'd give them negative stars if I could
I hired this company because they were able to come out asap.
Well they came out, saw what needed to be done and gave us a price. Was a bit high but not outrageous. The main pipe inside the house had a minor leak so to work on it, they needed to shut off the secondary line outside. Unfortunately we didn't know where it was. So the employee said his boss may have had a solution and was going to meet him at the gas station. And NEVER came back. SO INCREDIBLY UNPROFESSIONAL. Be a professional adult and say you don't know how to locate it or that you can't perform your job properly. Who thought you could get ghosted from a business you hire