Best Heater Installation in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

I opened the cabinet door under my kitchen sink last evening to find water, and lots of it.  It was almost 5:00 when I called WP and scheduled an appointment for the next day.  Within minutes of that call, Austin called to let me know that he was on his way right then (he had reconnected everything under the sink after our kitchen remodel was complete a few weeks ago).  The drain hose that connected the dishwasher to the garbage disposal had broken, so it was nothing Austin had done.  But he knew right away what needed to be done, ran to Lowe's to get the parts, and reattached the hose.  I was very grateful when he tested the connection by running the dishwasher as well as the sink before leaving around 7 pm.  When he was leaving, he told me this one is on the house, which I so appreciated.  
To me, Austin went above and beyond, coming to my house at the end of his day to make sure my issue wasn't caused by something he had done previously and to make sure it was fixed properly.  Thanks so much, Austin!
Our house is 30 years old, and we have had a few plumbing issues over the last couple of years for which we have turned to WP for help.  They have always been responsive, professional, and reliable, and they obviously know their business.  We will definitely continue to use WP for our plumbing needs.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

Talk about customer service! I reached out to several local plumbers about replacing a water pressure valve. Ronald responded almost immediately and gave me a very fair and honest quote. He was able to come the same day but due to my schedule I had to push it a few days. But the fact that he was able to offer meeting me within a few hours was amazing. He came at the time he said he would, texted when he was on his way, and got the job done quickly. He even responded to my follow up questions. 10/10!

Wow!
Our plumber Bradly was professional, courteous, efficient, well skilled and thorough, taking great care of us as customers, even calling to ask to come early.
Plumbing costs are always hard to take but if you get someone with Bradly's work ethic, it has definite value in it. Thanks for the fix!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

We found great plumbing company. This company has come out twice for us and has offered great service. Thanks Josh !!!

I contacted Jayk's mid-afternoon on a Monday, and they were able (and willing) to send someone out to my parent's home that day, even though my parents live about an hour from their offices.  According to my parents, the young man who arrived was courteous and efficient, and completed the repair to their satisfaction.  I definitely recommend Jayk's!!

5 Stars for: Reasonable price, friendly office staff, friendly plumber (Mario was great!), timely appointment, arrived on-time, cleaned up after.  Not much else to say - Great group to work with.  Will be calling them again in the future to assist with a bathroom remodel.Thanks!

You know how you always hope and wish for kind, honest people to help you ?
It's these folks - Don't hessitate to call them.

I had three different problems and each of the three times:
* they were there when they said that they would be
* they explained (and showed me) the problem
* took care of it in an efficient manner
* left no mess
* did it all at a fair price - no gouging
One of the leaks was overhead and damaged some drywall - they put me in touch with a drywall person too.

The third service call was actually made by my realtor as I was selling the house and had moved out of town.  When she told me that she called Golden Rule Plumbing, I smiled and breathed a sigh of relief because I knew it was in good hands and I wouldn't be taken advantage of.

When I called them to get an address to send a check, it was the owner (Joseph) who answered; he remembered me and each of the times he had been out there.  
My only wish in dealing with them is that they would come up to Michigan to fix a thing or two on my new house!  ;-)

We purchased a new heating and cooling system a few years ago and continue to have a service plan, which includes twice-yearly inspections and filter checks and discounts on service calls. We bought our own filters, which they install for us.

The service technicians have been wonderful. Respectful of our home by wearing booties indoors. The most recent visitor, Adam, even offered treats to our dogs (but only after getting my permission!)

I highly recommend this company!

Sue Johnson

Eddie was great! He responded to my estimate request early (3:20 AM) with much as up front pricing you can do based on what I could give. A polite and personal email response. This was also the only estimate with any pricing we received when I woke up on this morning. I had already researched and knew getting the hot water heater I needed would be difficult due to where it is installed and the space available here. I also knew about what this would cost wholesale. Asked to proceed and he was here exactly when he said he would arrive. Everything is pretty good so far.

Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.

The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.

Professional, punctual, courteous, and was able to finish a difficult fix quickly.

While they did a very good job, and fixed my issues completely, I was never given any pricing information. Other than the $79 dispatch fee, I was not told about the Flat-Rate pricing until after completion. I could have asked for this upfront, I suppose, though it did create a bit of sticker shock when the bill was produced.

I would highly recommend Wake Forest Plumbing. I contacted them 2 days before a holiday and the woman who answered the phone was very helpful. I had a small plumbing issue yet they booked my appointment as soon as possible, within a day. Troy was excellent! He solved our issue right away PLUS his friendly attitude and professionalism was really appreciated! Will definitely hire again. Thank you!

When I changed 3 AA batteries in my CO2 detector, the alarm went off and wouldn't stop unless the batteries were removed.  I decided to have a technician come and check it out.  A Bolton technician arrived, opened the back of the alarm and immediately saw that one battery was inserted upside down.  (I am 80 years old and don't have sharp vision.)  He flipped it over and all was well.  I rehung it on the wall and we were done.  He said he would try for a reduced charge.  But the bill arrived for $95,00.  I called and requested a lower charge since no work was required or parts or anything, but the Manager insisted $95.00 was the basic charge.  I certainly won't use this service again and think you could find a more reasonable firm to deal with.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

I need an easy repair to a toilet. Called the number and asked simple questions... do you charge for consultation, what's the earliest availability. I was given so much attitude by the person on the phone I hung up.