Best Water Heater Installation in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

Service techs arrived on time and diagnosed the problem promptly. They corrected the issues.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

They came out to my house and gave honest feedback and charged me reasonable price. i will use them again.

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

There is not a creature or human being that does not value their times. Animals are always busy preparing for season changes. The average working human being are always preparing for the next day. We all know time is money! No one wants their time wasted especially if you schedule an appointment weeks in advance and someone does not show. I scheduled an appointment weeks in advance with this company. HE NEVER CALLED OR SHOWED for the appointment. Yep, the company are not reliable. I should have notice closely the ONLY FEW REVIEWS.  Anyone can pay their friends or cousins to write a four star review. HE DOES NOT DESERVE A ONE STAR RATING! This should have served as a red flag and pre warning.  You decided this is the message.    

The price will be around $1500 we will need address and 3 day notice to get utilities marked call or text me at 9198804072 to confirm thanks

Wow!
Our plumber Bradly was professional, courteous, efficient, well skilled and thorough, taking great care of us as customers, even calling to ask to come early.
Plumbing costs are always hard to take but if you get someone with Bradly's work ethic, it has definite value in it. Thanks for the fix!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Another Happy Customer of Plumbserv LLC,
      Having an underground leak with a water feed pipe to the house from the road to the house. I myself dug the hole up where the leak was and found the leak hoping to be able to fix it myself. Afte locating the leak and realizing this was a little above my expertise, I called Plumbserv. The graciously responded same day without the issue being and emergency response call. After seeing the issue the technicians tried to locate the water meter shut off. Tried for well over an hour to locate the meter for shut off and could not. They charged me a service call fee of $150.00 for about nothing. After a week of waiting for NC811 to locate the water meter at the edge of the property i had Plumbserve come back out to fix the pipe.
This is where it gets good.
The technician was great. Fixed the pipe correctly, timely and purposely left the hole open for in case the pipe was not fixed correctly and did not charge me at that time for the repairs. It was when i was satisfied with the repair that i was to call the office and pay the fees. I called to pay the fees and the office associate was awesome and was able to roll the earlier fees i paid into that bill i needed to pay for the final bill and that was over the top awesome. Please don't hesitate to call these guys to have them wotk on you plumbing needs. I will recommend to anyone to call them, they were great.

Excellent customer service.  I was limited on my availability and they were able to schedule me in.  He was able to fix both of my toilets that were leaking in a timely manner and they were very reasonably priced. I would definitely recommend them to others and I will be using them again.

Very friendly and responsive. They were able to come out quickly to fix our toilets which was clutch!!

Professional, honest, and affordable, what more can tou ask for?  Oh and fast, same day service in our case.  Our new go to for plumbing services.

Purchased new HVAC unit in 2018 from Raleigh Heating and Air. The following up program was spotty at best. They used Covid as excuse for not providing pre-paid service. When I called to cancel they  failed to follow up. Subsequent calls resulted in people refusing to speak to me and hiding behind receptionist. I suggest avoiding this company as there are likely more reliable options.

Eddie was great! He responded to my estimate request early (3:20 AM) with much as up front pricing you can do based on what I could give. A polite and personal email response. This was also the only estimate with any pricing we received when I woke up on this morning. I had already researched and knew getting the hot water heater I needed would be difficult due to where it is installed and the space available here. I also knew about what this would cost wholesale. Asked to proceed and he was here exactly when he said he would arrive. Everything is pretty good so far.

Now this is where it goes above what I expected - After seeing the layout there was only this particular water heater as an option. Eddie was up front about the cost of the unit (I had researched) and this reflected his original estimate. I didn't have a home warranty and do not have much experience working with any finance company. I tried to apply on his site but it was not working. Eddie personally called the finance company to assist and it turned out my personal credit lock was preventing the application from going through. I fixed this and he then walked me through the financing directly with his business account rep all the while lining up the rest of the job.

The water heater had burst but not in a location to cause damage. I did have cold water as I found the valve to shut off water to the tank. I told Eddie and his office it wasn't an emergency but would like it fixed as soon as possible. However, Eddie treated it as such. In less than 4 hours from responding to Eddie's initial quote I had hot water.

Professional, punctual, courteous, and was able to finish a difficult fix quickly.

Called streamline for an estimate to replace both hvac systems in my home. I was very specific about available time to come take a look. 5 min before appointment the tech calls and says he's gonna be an hour late. I had already rearranged my schedule to fit the appointment. A prior call to streamline they were supposed to come out for a check up on my units and they called then to say they needed to reschedule. Streamline does not believe in punctuality. There are to many hvac companies out there to sit around and wait on one that cannot keep the appointment time.

I would highly recommend Wake Forest Plumbing. I contacted them 2 days before a holiday and the woman who answered the phone was very helpful. I had a small plumbing issue yet they booked my appointment as soon as possible, within a day. Troy was excellent! He solved our issue right away PLUS his friendly attitude and professionalism was really appreciated! Will definitely hire again. Thank you!

When I changed 3 AA batteries in my CO2 detector, the alarm went off and wouldn't stop unless the batteries were removed.  I decided to have a technician come and check it out.  A Bolton technician arrived, opened the back of the alarm and immediately saw that one battery was inserted upside down.  (I am 80 years old and don't have sharp vision.)  He flipped it over and all was well.  I rehung it on the wall and we were done.  He said he would try for a reduced charge.  But the bill arrived for $95,00.  I called and requested a lower charge since no work was required or parts or anything, but the Manager insisted $95.00 was the basic charge.  I certainly won't use this service again and think you could find a more reasonable firm to deal with.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023