Best Water Heater Installation in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

We had a problem with noisy pipes. They were able to assess the problem, give an estimate, and fix it, all in one visit. Very pleased with the service.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Brandon is the ONLY plumber to call when you need a plumber! As soon as I called him mid-afternoon he was quickly at my house fixing my old toilet within the hour!!! He quickly diagnosed the problems due to normal wear and tear of a 22 yr old toilet and water line leading to it that was malfunctioning. He took the time to explain how everything works as well. This is my second time dealing with Brandon in a few months. He knew who I was over the phone and said he'd be right over and he was. Super professional and gets the job done quickly without cutting any corners at all. He also replaced my old bathroom faucet at a super nice discount! He takes the time to explain what he did and why to help save me more money down the road. He's a super nice guy and again the only plumber I now trust to have my back when I need any plumbing fixes right away. Don't dare hesitate to give him a call. He enjoys what he does and is Great at it and very knowledgeable too!

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I needed a faucet replaced and a leak repaired under my kitchen sink. Ron was on time, efficient, and had the project handled without issue. I would absolutely recommend Ron and will be using him in the future.

I set an appointment and also shared I was home on a few days, so when they had an opening, I received a call and they came when it was super convenient for me! I am not savvy about how much services should cost but their estimate was fair and when the repair was not as complicated as it looked, the cost was adjusted! Noah was wearing a mask from the beginning, was super professional and very nice! Thanks for making the experience smooth and I will most certain use ARC for future needs!

Knowledgable and friendly service tech, however, the quote for the installation of a 50 gallon water heater was much too high. We had Dominion do the job for 1/3 of the quote.

Another Happy Customer of Plumbserv LLC,
      Having an underground leak with a water feed pipe to the house from the road to the house. I myself dug the hole up where the leak was and found the leak hoping to be able to fix it myself. Afte locating the leak and realizing this was a little above my expertise, I called Plumbserv. The graciously responded same day without the issue being and emergency response call. After seeing the issue the technicians tried to locate the water meter shut off. Tried for well over an hour to locate the meter for shut off and could not. They charged me a service call fee of $150.00 for about nothing. After a week of waiting for NC811 to locate the water meter at the edge of the property i had Plumbserve come back out to fix the pipe.
This is where it gets good.
The technician was great. Fixed the pipe correctly, timely and purposely left the hole open for in case the pipe was not fixed correctly and did not charge me at that time for the repairs. It was when i was satisfied with the repair that i was to call the office and pay the fees. I called to pay the fees and the office associate was awesome and was able to roll the earlier fees i paid into that bill i needed to pay for the final bill and that was over the top awesome. Please don't hesitate to call these guys to have them wotk on you plumbing needs. I will recommend to anyone to call them, they were great.

I started texting with Jason late Friday afternoon and we talked early Monday morning. He had someone out that day to fix our water line to the house. It had been leaking for quite some time but we had only found the source on Friday.  I was very eager to get it done as Hurricane Florence was headed our way and I knew it would be hard to hire someone after the storm.

Jason was very professional and helpful and I believe the pricing was in the ballpark. I was a little nervous when they made the repair without giving me an estimate first, but I was happy it got fixed quickly.

Bottom line: Sweetwater Plumbing checked all the boxes on helping me out with a plumbing event...timely, professional, friendly, and did a great job. Excellent service!

The Deets:
You know...it happens...plumbing related emergency right as you are trying to get to work. I saw the Yelp reviews for Sweetwater Plumbing and went with them. Customer interaction over the phone to set up a visit was great, professional and smooth. Within a couple of hours of getting everything set up over the phone, the technician I was assigned came to my home and handled things, he was very positive and friendly as well as got the job done. It was quick, professional, minimal mess, and a great job. The fee was reasonable for the time frame and services. I am glad I went with Sweetwater Plumbing on this one, two thumbs up!

You know how you always hope and wish for kind, honest people to help you ?
It's these folks - Don't hessitate to call them.

I had three different problems and each of the three times:
* they were there when they said that they would be
* they explained (and showed me) the problem
* took care of it in an efficient manner
* left no mess
* did it all at a fair price - no gouging
One of the leaks was overhead and damaged some drywall - they put me in touch with a drywall person too.

The third service call was actually made by my realtor as I was selling the house and had moved out of town.  When she told me that she called Golden Rule Plumbing, I smiled and breathed a sigh of relief because I knew it was in good hands and I wouldn't be taken advantage of.

When I called them to get an address to send a check, it was the owner (Joseph) who answered; he remembered me and each of the times he had been out there.  
My only wish in dealing with them is that they would come up to Michigan to fix a thing or two on my new house!  ;-)

At one time,  I thought highly of this company,  but my most recent experiences have been terrible.  I would not recommend them to friends,  or family.

They quoted $823 to replace an inducer motor on my HVAC system.   Without any HVAC experience,  I viewed a couple YouTube videos,  then ordered the part on-line for $320.  It took me only 45 minutes to replace the part.  And,  the vast majority of that time was taken in reading the directions and double checking my work.  It was simple.  Yet,  they sought to charge over $400 an hour for labor to replace a snap in part.  Worse,  they were going to hit me for an hour of labor at that $400,  for something that took me 45 minutes,  would likely have taken an HVAC repair person 10 to 15 minutes.  Can you imagine what they would charge if complexity was involved?  Just watch a couple YouTube videos on compressor,  drier or accumulator replacement.  That's where skill is required.  This was a very simple job,  yet they attempted to fleece me with an extraordinarily high labor rate for a simple job, absolutely egregious and unacceptable.

They also installed a Trane Heat Pump system for me in 2011.   It came with a 4 year warranty.  Had they signed me up for the extended warranty,  which was free from Trane,  that warranty would have been extended to 8 years.   They didn't sign me up,  or even alert me to the need.  Nor,  was there anything in the paperwork that alerted me.   At the 5 year point,  the coils on this system developed a leak.  The coils cost over $3,400 to replace.

Finally,  they installed a system humidifier for me.  They didn't advise or install a filter on the water-line.  The evaporating water left a hard, flaky mineral deposit behind that was thrown into the coils,  clogging up the coils,  destroying the efficiency of the system.  It was an ill-planned , ill-positioned installation that created numerous problems and wasted time and money to resolve.

Their labor rates are excessive.  They don't look after the customer's best interest on warranty issues.  And they did sloppy work for me.  So,  my 1 star recommendation should be readily understandable.  I'm only sorry it could not have been ZERO stars.

He flooded my house and couldn't explain why. Then got mad at me for asking him to repair the damages.

Tom was extremely helpful for me. He was at my house within an hour. He was extremely knowledgeable - he's been doing this for 38 years and you could tell. He helped me with all of my problems and was great at helping me avoid problems in the future. Also really personable and easy to talk to. Went out of his way to explain the problems with me and make sure I understood what was going on. Very impressive!

I would highly recommend Wake Forest Plumbing. I contacted them 2 days before a holiday and the woman who answered the phone was very helpful. I had a small plumbing issue yet they booked my appointment as soon as possible, within a day. Troy was excellent! He solved our issue right away PLUS his friendly attitude and professionalism was really appreciated! Will definitely hire again. Thank you!

Bolton charged me over 400.00 to fix my ac. The fix lasted less than 24 hours. When I called to ask for someone to come back, I was told no one could come. They have lousy customer service. I asked to speak to a manager. He never called this happened on July 7. Today I received a letter that stated I was ignoring their calls as far as paying the bill. I told the person at Bolton back in July that I needed to talk to the manager before I paid the bill. I called today. There was no adjustment on the bill so basically I am out 400.00 for a fix that didn't work. I do not recommend them to anyone!

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

I need an easy repair to a toilet. Called the number and asked simple questions... do you charge for consultation, what's the earliest availability. I was given so much attitude by the person on the phone I hung up.