Best Water Heater Installation in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

I reviewed this company on May 25, 2023, shortly after the work was performed. My primary complaint was I felt the pricing of approximately $650 was out of line for 1-1/4 hours of work and less than $30 in materials.
On June  27 I received a call from my tenant the two sharp points of something had penetrated the wall in the bedroom adjacent to the bathroom where a technician from William Parrish Plumbing had replaced the tub faucet, shower head and water control valve which came in a kit by Delta. I provided the kit. Going to the rental house to determine what I needed to do and the cause of the problem I found the two screws the technician had used to secure the water valve to a 1x 4 were 3 in length and the sharp points had penetrated the wall in the adjoining bedroom. I removed them and installed two 2' screws which firmly held the valve in place.  The next step was to use joint compound to fill the two small holes and then repaint the entire wall.  I have never been happy with the outcome when I try to paint  small patches on walls that have been painted for 4 or 5 years.  One full day of work to keep my excellent tenant happy to live in the house she has been in for 5 years.  One day of work caused because the plumbing technician from William Parrish Plumbing decided to not walk to his truck to get the proper length of screws or possibly he did not have them and needed to make a trip to a near by ACE Hardware to buy two screws of the proper length or ask me if I had two he could use.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

They came out to my house and gave honest feedback and charged me reasonable price. i will use them again.

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

I needed a sink replaced and faucet installed. They were very nice, affordable and did a great job. If I have any other plumbing issues I will call them again.

We had a leak in our main water line running into the house so we contacted ARC to replace the line. Clay did a great job throughout the entire process. He was incredibly professional and talked me through the entire replacement and was able to answer all of my queries. The team, including Clay and Shane, were able to replace the line very fast and filled in the hole where the new line was installed in under a day. I would definitely recommend using ARC, and specifically Clay and Shane for your plumbing needs.

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Had a hard to diagnose water leak in my crawl space. Plumb Serve setup an appointment quickly and the plumber came up with a low cost and effective solution for the leak which worked great. Would highly recommend.

Like other reviewers I've got a list of plumbing needs and Jayk's has knocked out the first one easily. Jose took care of the tankless water heater flush without a problem.

Details:
- appointment made through Yelp
- arrived within the scheduled timeframe
- called with a 30 minute ETA before arriving
- actual cost matched quote
- booties worn inside the house

He then took all the needed measurements and details of the next two items on my to-do list.

I look forward to having Jayk's return.

I've used Sweetwater Plumbing for multiple jobs at my home.  Most recently for an issue with my tankless hot water heater.  Mario came out and resolved the issue quickly and professionally.

Tom and his team do a great job each and every time.  I recommend them to all of my friends and my clients.

I first spoke to Joseph regarding possibly replacing my water heater and he was very professional, responsive and answered all of my questions. He quoted me a reasonable estimate to compete the work for me.

Sean and his partner came and installed my new water heater. Although it took longer than expected to do the repair because they had to go get extra supplies, the young men were very professional and walked me through the process. They apologized for the delay. They provided a detailed receipt and warranty card for my water heater prior to leaving.

I def recommend them for anyone needing their  services!

Very professional and thorough.  I really appreciate the time Dave spent to explain the suggested maintenance.  This wasn't what often times feels like a hit and run by the HVAC company where you spend $200 for 30 minutes of service.   Dave was here for quite some time and was careful to make suggestions and explain what he was doing.  I would highly recommend Dave as your technician.

The men came to my house with great service and an affordable price. They was friendly, and they did a great job fixing my toilet problem, saved me from damage the concrete slab. It was hard for me to find a trustworthy service, but Eddie & his crew did great. I feel my toilet now very steady and tight! I believe it now should sit there forever without any leak or broken flange problem.
Thanks again Eddie for great job!!

Prompt response in addressing a circuit breaker issue.  Spoke with scheduler on first call at 9am.  Was worked into the schedule same morning.  Repair completed before 1pm. A++

When I returned home from a few days away, I discovered a small leak. I called Wake Forest Plumbing and they came out a few days later to fix it. They could have come the next day but I couldn't get out of my work commitment. It was easy to schedule the appointment and I was given a two hour time frame of when to expect the crew. They even called 15 minutes or so before they arrived.

Once they got here I showed them the water pressure regulator with the small drip and they knew just what to do. My builder did the plumbing line wrong which this company discovered by doing a test first so knew that they had to do this work differently.

Service was professional and friendly and they even cleaned up some water that dripped. The price was much lower than I expected as well.

Wake Forest Plumbing will be the first place I call when I need plumbing work in the future.

When I changed 3 AA batteries in my CO2 detector, the alarm went off and wouldn't stop unless the batteries were removed.  I decided to have a technician come and check it out.  A Bolton technician arrived, opened the back of the alarm and immediately saw that one battery was inserted upside down.  (I am 80 years old and don't have sharp vision.)  He flipped it over and all was well.  I rehung it on the wall and we were done.  He said he would try for a reduced charge.  But the bill arrived for $95,00.  I called and requested a lower charge since no work was required or parts or anything, but the Manager insisted $95.00 was the basic charge.  I certainly won't use this service again and think you could find a more reasonable firm to deal with.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023