Best Gas Water Heater Repair in Raleigh NC

When our basement turned into a surprise indoor swimming pool one evening, our home warranty company dropped the ball and failed to get a plumber out to repair it after many repeated efforts on our part, leaving us without running water for several hot July days. My husband and I decided it was worth sourcing a plumber on our own, and many reading of reviews and makings of phone calls later we decided on William Parrish Plumbing and are very glad we did! Not only were our inquiries answered promptly and subsequent calls returned fast (unlike the two shoddy companies American Home Shield wanted us to waste time on), but our water woes were relieved by Scott that very day - and even earlier than initially scheduled!

His work was unhesitating and professional (my husband enjoyed getting to watch and learn about the plumbing features of our 1950s house as Scott worked), which is no doubt helped by WPP plumbers arriving in fully stocked vans so they can get to work as quickly as possible in most situations. Pricing was very fair for the type of repair needed, and communication from everyone from Scott to the lady at the front desk was helpful and efficient. I would prefer not to come home to any kind of pipe issues ever again, but if it happens at least there's a local plumber around to trust!

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

My shower handle stopped working.  We tried replacing it ourselves but it's a little complicated.  I asked for recommendations on yelp and Logan was one of the first to reply, it was a Saturday.  One person said the would call me next week but I have three little girls that need their baths.  Logan came out that same day and gave me an estimate.  He returned and replaced the faucet, which works great.  He also gave a very accurate estimate it only changed a little because of a piece I needed to  complete the installation.  
I will definetly be calling again.

Clay and Cam were excellent! They fixed the issue at a reasonable price, were professional, and knowledgeable. I will be using this company (and preferably Clay and Cam) for any plumbing and electric services in the future as it is a relief to know honest, trustworthy, and solid people like this as a homeowner.

Years ago I used Plumbing Solutions....which helped me to believe that there are people out there who do their jobs well and beyond expectations....I don't think Yelp existed then.  Well we've just called them again and are looking forward to their help.  I'll be posting results soon.
The Schwarzwellers

They were quick to come out, did a great job with tankless water heater maintenance and were reasonably priced.

I reached out online for a quote - there was a quick response  everything was scheduled quickly and easily. He came and worked quickly efficiently was extremely professional and polite . I had him look at one other thing, he followed back up within 24 hours to tell me he had found the parts needed and they were on order. I now have his magnetic business card on my fridge for when I need a plumber.

Review Updated:

The Raleigh Heating & Air team reached out to me for additional details of the experience, and we worked out a solution that made everyone happy.  In the end, I'm satisfied--and I would stress again that all of their technicians have been good to work with.  I wish it didn't take a little bit of a runaround to get to a good place, but I'm happy to say that we've reached an agreement.

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Old review (1 star):

Ordered complete install of new furnace and air conditioner ($8k job).  About two weeks after installation, the thermostat failed due to faulty installation.  (It was obvious to me that it was a thermostat issue because I jiggled the device and it briefly came back on before losing power permanently.)

We ordered a service call on a 90-degree Saturday (I have a three-year-old, a two-year-old, and a six-month old), after which the HVAC technical--though exceptionally personable and pleasant, was unable to diagnose the issue (in spite of my description of the issue and suggestion that it was a thermostat issue).  He was convinced that the issue was electrical and claimed there was no voltage to the heat pump.  (After he left, I noticed that he had not flipped the breaker back on after disconnecting it for safety reasons...not surprising that he did not have power).

We had an electrician out to confirm the circuitry was fine and there was power to the unit.  After he did so, we had Raleigh Heating & Air out the next day.  I should say Groundhog's Day, because we went through the same thing, and yet again we had the electrician out.

Long story short, it took three trips from the electrician, three visits from Raleigh Heating & Air, $400 of electrician bills, and a $150 weekend service charge fee (despite parts and labor being under warranty from Raleigh Heating & Air) for them to finally realize that, lo and behold, it was a thermostat issue--that is, the device was not correctly installed originally.

Then they had the gall not only to refuse to pay the electrician's bill but even to reverse the charge on the $150 service call.  I want to be clear--the technicians, although they did not diagnose the issue, were very nice and tried to be helpful.  The office staff, however, were completely unhelpful and seemed not to care that they had lost a homeowner as a customer.  Would vehemently recommend using anyone BUT Raleigh Heating & Air.

He flooded my house and couldn't explain why. Then got mad at me for asking him to repair the damages.

There is not a creature or human being that does not value their times. Animals are always busy preparing for season changes. The average working human being are always preparing for the next day. We all know time is money! No one wants their time wasted especially if you schedule an appointment weeks in advance and someone does not show. I scheduled an appointment weeks in advance with this company. HE NEVER CALLED OR SHOWED for the appointment. Yep, the company are not reliable. I should have notice closely the ONLY FEW REVIEWS.  Anyone can pay their friends or cousins to write a four star review. HE DOES NOT DESERVE A ONE STAR RATING! This should have served as a red flag and pre warning.  You decided this is the message.    

The price will be around $1500 we will need address and 3 day notice to get utilities marked call or text me at 9198804072 to confirm thanks

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

I don't know that I've ever felt strongly enough about a company to write a review on multiple platforms, but Sam and his team saved us from a nightmare situation after digging work at our house left us with a broken sewer line. I had been in touch with several plumbers to diagnose the problem and get quotes, but PlumbServe got the job after they quoted us for a repair that could begin the next day. Their crew quickly found the break and completed the repair as promised. They were friendly and communicative all throughout the process, and we would recommend them to anyone.

Professional, honest, and affordable, what more can tou ask for?  Oh and fast, same day service in our case.  Our new go to for plumbing services.

They came out within hours of me calling for a broken hot water heater. They go the whole thing replaced same day and we're super nice. Highly recommend. Will continue to use them.

SO and I called out Bull City and another plumber to take a look at our tub faucets because there was brown water coming out of them for a second or so right after we turned them on.  I liked that Bull City had online scheduling and what not, along with such glowing reviews on Yelp. The other company had pretty bad ratings on Yelp and no online scheduling or online systems in place. I thought we would like Bull City way better than the other plumber.

Anywho, first plumber shows up, we show him the problem, he takes a look at the faucets and goes into the crawl space looking for galvanized pipes that lead to the tubs. Around that time, Bull City shows up so SO is hanging out with plumber #1 and I'm hanging out with Bull City. Bull City shows up with two guys, Trey and another dude.

They come in and seem to barely notice the tub faucet or hear me when I explain the problem. They immediately begin poking around at the back of the toilets, behind the washing machine, basically, everywhere BUT the tub faucets. While doing this other dude is saying things like hey Trey, come take a look at this, and oh wow!

Finally, they ask about the faucet so I explain what's going on. We talk briefly about the problem and then I show them out to the crawlspace. They start digging in the dirt around the water main, crawling all over the place looking at the piping. Other dude is like the peanut gallery. It almost felt like he was brought along to do all of the theatrical exclamations and in general create drama about our plumbing. Yep, we totally get it. Our plumbing is not to code. Our house is 80 years old. There are other things that need to be fixed and we know that, but we called you here to fix the brown water (so fix the $^%& brown water!).

So after a long while of them poking around with their flashlights and pointing out everything wrong with our plumbing *except* for the culprit to the brown water for our tub faucets they come out of the crawlspace and inform us that the brown water is coming from our water main and that all of our plumbing as well as the water main needs to be replaced in order to fix the tub faucets. I question this because there has never been brown water from any other faucet. Trey says I must not have noticed it. Seriously?! I continued to press him on it, we have white sinks in both bathrooms how would we not have noticed brown water hitting a white sink? He just shrugs and says that we must have missed it.

I'm getting gaslighted by a plumber. Well isn't that awesome.

Around this time, other dude starts poking around at the water pipe coming from the street and saying oh there is definitely some galvanized pipe in here! Trey again says that the water main needs to be replaced and all of our plumbing needs redone. My SO comes over as the other plumber has left at this point and asks if they found any galvanized pipes anywhere that could be causing the problem. Their answer: no. It's the water main.

I could see she was done with them. We listen to Trey's blustery speech about how he wants to do things right and do the best job blah blah blah. Oh ya, and that will be a $49 service fee please (plumber #1 charges no service fee). They leave.

Come to find out, the other plumber with crappy reviews and no online scheduling found a small bit of rusty pipe that ran off a pipe in the wall and led right to the tub faucet. Huh. VERY INTERESTING. So we have plumber #1 come back out and they literally unscrew the tub faucet from the wall, unscrew a segment of pipe about 6 inches long from it, replace it, put the tub faucet back on and guess what?! NO BROWN WATER!

Bull City was also incredibly slow in getting our estimate to us. Plumber #1 sends over an estimate by email within minutes of leaving. Bull City on the other hand... After 3 days I emailed asking for a copy of the estimate. No response. The next day, 4 days after I paid them a $50 service fee I email demanding the estimate or a refund of their fee. Finally I get the estimate and a whole lot of bluster about how it must have been their online system malfunctioning. Right, ok. Whatever.

It's possible that in the process of the $5,000+ scope of work that was proposed that Bull City would have addressed the problem we asked them to. But it's also possible that they would have bled us of thousands more in the process. These guys are like a shady car mechanic who takes the $cenic route to replacing a spark plug. We will stick with plumber #1 and their old fashioned system. At least they are honest.

Lesson learned: Always, **ALWAYS** get a second quote.

I highly recommend giving Eugene and the Art of Plumbing a call for plumbing issues. After giving him a call and explaining an emergency issue with my 3rd story plumbing, we made an appointment the next day and he was able to assess and resolve it a little over an hour. He was very friendly and respectful of the spaces he was working in. I'm pleased to know that he does other work involving kitchens, sinks, and water heaters and will remember him if I ever need them serviced.

Streamline worked me into their schedule (next day) to take care of some electrical problems. Everyone I had contact with was friendly, helpful and professional. They arrived when they said they would (and even gave me a call when they were on their way). Dennis W. worked quickly to diagnose and fix my problem and gave me a quote before doing the work. I would absolutely would use them again and do recommend them.

This has been bothering me. One of my Delta master bath vanity faucets was leaking underneath. I called Lester's and Brett came out. I asked him to fix it, but he said it couldn't be fixed. They originally cost between $400.00 and $500.00 each. Then he told me if I bought one new faucet it might not match the color of the other one that hadn't been leaking. So I bought two new less expensive faucets. The day Brett and Brandon came out to install the new faucets, they left behind all the trash from the new faucets, but took the two more expensive faucets they removed. The new faucets and service cost me almost $700.00. Since that time, I've been told by 4 different knowledgeable people that the faucets could have been fixed.

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.