Best A/C Repair in Raleigh NC

Theresa at Bass Plumbing did an awesome job with customer service! She was very polite and understanding of our plumbing problem and the frustration associated with it! She did all she could do to schedule the best service appointment she could for us.  So nice to deal with someone that considers the client!

We had a problem with noisy pipes. They were able to assess the problem, give an estimate, and fix it, all in one visit. Very pleased with the service.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

They came out to my house and gave honest feedback and charged me reasonable price. i will use them again.

I had Timmy install a vanity and re-pipe our house, his price was much lower than any other plumber would be and his work never leaked. I watched him work and noticed him do something i have never seen a plumber do before; he used both plumbers putty and teflon tape when treading pipes together. I asked him why he did this and he said because they will never leak like that; that's quality work.  I have seen the work of a lot of plumbers and i can honestly tell you That Timmy does much better work than your average plumber. I would be surprised if you could find a better price anywhere else.

My first floor toilet started leaking. I received a quick response from Xprt to my need for services, had an appointment within a couple hours. My toilet was checked and an assessment of the issues was provided along with recommended services. The toilet was repaired and reinstalled with a new seal. The cost was reasonable and as quoted. I will definitely use them again.

We recently hired this company to replace our HVAC unit and duct work. These people are swindlers and love to pull the old Bait & Switch on people.
Long story short...When they came out to do the job, they pulled the old unit from the house and THEN told us that it would cost another $2,000 (in addition to the agreed upon cost) to complete the job. When we informed them that an extra $2,000 was out of our budget, they walked.
Do NOT...I repeat..Do NOT hire these tricksters. They make their money by duping people!!

Great service!!! My hot water heater went out on a Saturday and Eddie had it repaired within hours. His fast, friendly (same-day) service saved many more headaches since I didn't have time to deal with it in the upcoming week. I highly recommend Affordable Plumbing!!!

Went with Matt from another's recommendation and SO glad we did!  He is amazing.  Responsive.  Patient. Knowledgeable. Helpful. Friendly. Everything you would want your plumber to be.  We had a defective piece from the new faucet and he helped me call delta to get it straightened out.  Can't say enough good things.

I needed a sink replaced and faucet installed. They were very nice, affordable and did a great job. If I have any other plumbing issues I will call them again.

Excellent work, but at an extremely high $600 per hour cost.  I have not received the receipt yet and will have to contact the company.

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Had a hard to diagnose water leak in my crawl space. Plumb Serve setup an appointment quickly and the plumber came up with a low cost and effective solution for the leak which worked great. Would highly recommend.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday, which I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn't his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday's appointment was the one I scheduled, despite confirmations for Tuesday).

The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which -- given that we had confirmed Tuesday already -- I assumed was for the second bathroom in our house that was having trouble.

I didn't get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong.

Tuesday morning came and went. No one showed.

I called today and was told by Amber they couldn't come out until Friday now (as we've had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn't come Tuesday because I didn't have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn't have that clear on Monday because they weren't supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be.

The owner insists all conversations were recorded, as a threat that I would be legally responsible for anything I said if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment.

(He did offer to refer to me to a few other places, which I declined because I don't want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn't comfortable working with me but felt fine connecting me with colleagues.)

I asked, so you're refusing to complete my service? And he said yes because of all the he said, she said dismissing that everything I claimed was on record. I began to cry, and he laughed.

I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn't an option.

Even if I'm misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn't show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn't come) because I complained.

I have hired this company many times and have always had a positive experience. I scheduled an appt for today. Brad notified me about his eta and was right on time and did a great job.  I will definitely continue to call them when I have a plumbing issue. Thanks again!

No matter what I ask them to do, they tell me they can't help.  They come out to the house, spend three minutes assessing the problem, and say - We can't help you with that.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.