Best Home Cleaning in Plano TX

WHAT AN EXCEPTIONAL, FANTASTIC EXPERIENCE & PLUMBING COMPANY, WE HAVE FOUND! We are so very proud to share the most exceptional experience, we just had, doing business with SMITH & SON PLUMBING, for the repair of our gas line.
Times have been challenging, to say the least, so we have been without heat all winter; due to many other on going emergency issues, to include, I am currently unemployed, too, )But we have many other blessings)! I have exhausted myself trying to find an affordable Master Plumber, needed; due to repair, what started to be just a simple gas leak, which happened over a weekend, last July, because my plumber was not available. We have not had the funds to do this repair and cut on of our gas service, due to cost, because called Atmos Energy; and, an expensive, required, Pressure Test, City inspection and Reactivation Fee imposed was required, etc... (Requirement of Atmos Energy). This expensive ordeal and my endless search for qualified, reasonable plumber, had turned into a nightmare! My plumbing nightmare issues and being chilled to the bone are now, but a big blurr and now, in the past, thanks to SMITH & SON PLUMBING!
I don't have enough words to express; the exceptional, positive, friendly, compassionate, customer service we received from the SMITH & SON PLUMBING team! They are, the most; thorough, honest, reasonably priced, professional, courteous, great construction, and in every step; from first phone call, scheduling appointments, arriving to job, completion of job, to follow up, was quick. prompt, stress free, courteous with constant communication from the sweetest, kindest, patient & accommodating assistant (Bonnie)! Their prompt computerized tracking software & communication with each other and customer service is EXCEPTIONAL! This is truely an EXCEPTIONAL plumbing team; Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), go above & beyond call of duty, to do exceptional work! My gas leak repairs were in the hands of a trusted & knowledge Master Plumbing Service that truly cares about delivering quality workmanship, parts, service, taking great care, competent, kind & professional, they help their customer's from start to finish! Although, by nature, I am skeptical, I know, now; I have the very best with Smith & Son Plumbing. They are great and exceptional in every way! can't think of enough kind and grateful words to express the exceptional service we received; positive, friendly, compassionate, kind, caring, professional, considerate, clean, humane, quick, superb customer service, etc., they have! SMITH & SON PLUMBING team, are the most thorough, honest, reasonably priced, professional, courteous, performed great construction; and performed, with every step from first phone call, scheduling appointments, arriving to completion of job, and all follow up; was quick. prompt, courteous, professional, but like like your family, and with constant communication from the sweetest, kindest, most patient and accommodating assistant in this world (Bonnie)! Their prompt, State of Art computerized tracking software, and an incredible, user friendly website had it all, and their, constant Team communication with each other, & customer service are EXCEPTIONAL!
This is truely the most EXCEPTIONAL and REASONABLE cost Plumbing Team, I have ever encountered (even in my past Property & Project Management, & RE experiences); Rick (CEO), Bonnie (Scheduler/Admin Assistant), Chris (Plumber & Frank, Assistant), have it together, and go above & beyond call of duty to do exceptional work!
My gas leak repair is now complete, and if or when future plumbing issues occur, I feel secure to know, I am now in the hands of a trusted, knowledgeable, affordable FULL-SERVICE, Master Plumbing Service; that truly cares about delivering quality workmanship & parts, service, taking great care, competent, kind & professional, helping their customer's from start to finish! Although, I am skeptical by nature, I just know, now, I found the best with Smith & Son Plumbing team. They are great and exceptional in every way! I'm proud and confident to recommend their services!
THANK YOU, SMITH & SON PLUMBING; Rick, Chris, Bonnie, Frank, & Team!!! Happy New Year!

Iris & Gil Selasky
Frisco, Texas

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

I had a few plumbing problems going on: one was a short hot water life (water would start getting cool after a few minutes in the shower), a dead recirculating pump and a couple of fixtures (sink faucet and dishwasher) were so plugged with sediment that they were unusable.  When I called Legacy the first thing they offered was to help me fix the problems (as much as possible) over the phone for no charge.  I preferred they handle the work so they sent one of their plumbers - Doug.  He started under the kitchen sink and quickly determined that the 13-year old valves were not working and replaced them.  At that point I thought he would work on unplugging the faucet and dishwasher but I was wrong.  He stopped to explain to me that the cost of finding the sediment in the faucet and dishwasher would possibly be more than the cost of replacing them.  Since the dishwasher and faucet were so old we elected to not have Doug chase down the sediment plugging them.  I handled that part myself.

When Doug went to inspect the recirculating pump he found that the original installation was backwards.  So while the pump has been moving water for 13 years it's been doing so in the wrong direction.  This also explained why we were getting so much debris in the hot water lines - it was pulling hot water off the bottom of the tank instead of the top.  He quoted a price to replace the recirculating pump and plumb it the right way and he got busy on the work.  

After he was finished everything worked perfectly.  I have working valves under the sink, no sediment in the lines and the hot water lasts forever.  I appreciate the fact that Legacy was willing to help me over the phone (for free) and that Doug explained, prior to working on them, that having him fix the dishwasher and faucet may cost more than replacing them.  I would not hesitate to call Legacy for any future plumbing needs.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Additional review for Plumbing by Jay...after a fairly minor visit, we knew our hot water heaters were probably on the edge of utter failure...our 3 were installed in 2007, so on the extreme side of shelf life for H2O heaters.  Typical 8-10 if lucky.  Jay did a quick visit after other visit to give us a quote and was super thorough regarding attic H20 heaters to include an intelligence leak detection so if there's ever any kind of leak or water w/in the pan, an auto shutoff occurs on valve in addition to an alarm/beeping to let you know.  Yes an additional small cost but knowing anyone who's not had, the damage is not good.  Jay was awesome on install day, was prepared to lay down drop matts everywhere and did his magic.  3 new H20 heaters and able to indicate 1 was about to go, so very lucky to get him in when we did.  Great pricing, great customer service.  Extremely happy and highly recommend Jay for all plumbing needs.  Not gonna post pics cuz who wants to see H20 heaters in attic?? But if needed I would/could...don't delay if yours is 7+ years old.  Better safe than sorry.

We had a smell problem in the shower box. A month ago in April 2022, we asked Alex to come. He snaked the shower drain, and put clobber in. Clobber is the stuff plumber uses to dissolve hair, dead skin cells, gunk down there.

He said if the smell still lingered, he recommended to use smoke bomb test at $400.
A month later, May 2022, I called and wanted him to do the smoke bomb test because the smell is still bad. The girl at the office called Alex and then called me back saying it's now $895.
One month and it went from $400 to $895?? I know inflation is bad, but to double the price in one month?? Needless to say, I don't want it.
My husband should have gotten a written quote from him on the $400, but he didn't.

I'm happy to report that I received a quote from another plumber for less than $400 the next day.

Reached out to Legacy Plumbing again to replace some older fixtures around the house. And will continue to use them for their quick response to inquiries, punctuality and professionalism. Will and Joey did some work for us recently and the service was was excellent. Both are professional and knowledgeable. Recommend and will use them again.

Bathroom sink would not drain due to A/C line buildup. Called on a saturday and Zoom Drain responded, work was great , price was Very reasonable, ans was back in business within a couple hours . Thanks Zoom Drain !

I took chorbie's Fertilization & Weed Control Service Taylor G. It's very efficient and reasonable. Also her report is very clear to me. Thank you for your great service.

Team Enoch was quick, honest and provided a guaranteed flat rate to put an electrical outlet under my sink for my new RO system. Their pricing was less than half of what others quoted (and all those quotes were estimates subject to change). I'd highly recommend Team Enoch for any small electrical or plumbing jobs you may have.

Carlos was so polite. He was also spot on with his diagnosis of my plumbing issue. He had to access the outside spigot through my bathroom wall. He cut out a 12x12in square of drywall and the pipe was almost dead center!  Carlos took great care to make as little damage and mess as possible. Carlos, you have a client for life!  Thank You!

Guy showed up, I hope is not represent the company anymore.
We went with someone else.

NTX Plumbing came to us as a referral. We made the mistake of going through our home warranties plumbing companies twice, and since then I've had a sincere distrust in plumbers. They (home warranty plumbers) had told me my pipes were done and I needed to spend $20k-$50k to get them fixed. After I called NTX in a panic, they said that didn't seem accurate or reasonable, and just told me to keep an eye on the situation and let them know if it happened again. Fast forward to yesterday where my hallway had a minor flood and my laminate floors were buckled and bubbled in several places. I thought for sure I have to spend $50k to fix this now. I emailed in to NTX and was responded to almost immediately, and was even scheduled for a same day appointment (what?!?). Scott showed up and actually knew the background of my situation (unlike the other plumbers who I felt were playing the never ending telephone game with the operator), ruled out our pipes being the issue, and figured out the issue was coming from our AC unit and one of those pipes. He very well could have told me to contact the AC company and his job was done, but he actually snaked the pipe for the AC unit. While submitting my payment (no where NEAR my thought of $20k-$50k at $210), he took the time to interact with my dogs and son, and then let me know the things to look out for if my pipes do ever start becoming an issue. I've already passed his info to friends and family, and told them I found the unicorn of the plumbing world. Thank you Scott, Mai, and Nancy!!!!

Stan was amazing and very professional. He did great work and fixed our leak to our toilet in no time at all. Highly recommend him!

Incredibly unprofessional, extremely high prices. They charged me $478 for an inspection on a leak and they claimed that there was no leak and I had to get another plumber to come out to finish the job and every single other plumber said that an inspection should never cost more than 150 bucks. Employee spent roughly 45 minutes to an hour and he claimed that he spent two hours which cost $478 just for an inspection. Also I never received my estimate to fix the issue and he claimed there's another issue to be fixed. I highly recommend staying away from this business.

Did not honor warranty and/or sloppy work.  Constant screw ups AND EXCUSES....one day didn't show up..Shortly (1 WEEK) after paying this Company for service and installation repair from several botched installation attempts (pedistal sink/faucet) from a previous visits, I discovered the 1) 2nd new faucet head was loose (moved back & forth); 2) the Hot lever was loose; and, 3) The tech had botch re-attaching my new pedestal sink FLUSH against the wall, no longer LEVEL, water unable to completely go down the drain.  When I called for them to come service, they told me they were not going to fix the problem they CREATED, were not going to honor the warranty, nor return my money.