Best Plumbing Inspection in Pittsburgh PA

We have used Scott Boyd plumbing ourselves and recommended them to my mother and our son for various jobs. Here's the first unique thing - they answer the phone!! Number 2 thing is this( wait for it) they actually show up when they say they will.. I know most of you will call bs on that, but it's 100% true!!  We have been stood up by various plumbers ( yeah you know who you are) so many times I still can't believe these guys show up!! And if they have the parts , they fix what needs fixed.  And what they charge is really reasonable. Nice people, decent prices,good work. And don't forget- they actually SHOW UP! So if you want a totally new experience- give these guys a call.

I call Frank anytime I have a plumbing issue. He comes over quickly, gets the job done, and charges a reasonable price. In the past year he's come to my house on 3 different occasions and I've always been very satisfied with his work. I highly suggest using him.

Needed a new hot water heater. Called & they came the next day!!   Friendly plumbers who did the work.
Professional & clean!!   Answered questions we had
& even played with our dogs!!
Definitely will use them again when the need arises!!

Jimmy runs a great family owned business. He always seems to get the problem fixed the first time I call him. I feel his prices are fair and I'm happy to pay a little more if I have to if it means he's on the job because I know it will be done right the first time. He always seems to go out of his way to make sure I'm happy!

We needed repairs to a faucet and shower head.  Petrack Plumbing was highly recommended to me. He explained the problem and repaired them quickly.  He and his associate had covers over their shoes which shows they have respect for their customer's property.  Considering the time and spent and cost of materials, I think the cost was very reasonable.  I'm so glad I found them and would not hesitate to use them again.

We had Fady come by to make some repairs and we were so impressed by his professionalism, respect, and work. He showed up with a mask covering his face and booties in his shoes before I even answered the door. What a really nice man, too. Highly recommend, all around great experience.

They just replaced our water heater today. Good communication, stuck to their price, and were incredibly professional. They also unclogged a drain and replaced a valve, all within an hour.

Excellent service!!! Joe is top notch and knows his stuff. He focuses on the Backflow installations so if that's what you need, he's a very good answer to your problem and more!! Coordinates with inspectors and makes job easy for owners.

BEWARE! THE ABSOLUTE WORST!!! DISHONEST, UNRELIABLE, RUDE AND UNPROFESSIONAL!!!

He no-showed after low bidding a sewer liner repair for me. His bid was approx $1,000-1,500 less than two other reputable plumbers. Unfortunately, the bank crediting me for the repair (in negotiating a home purchase), chose his bid-since it was by far the lowest.

He strung me along for months, promising to do the work, then eventually stopped returning my calls/texts. I had to scramble to find another plumber, and had to pay a reputable plumber hundreds of dollars (out of my own pocket!) to make up the difference from what the bank credited me and his low-ball offer. I almost received thousands of dollars in fines from the Township for not having the work completed on time.

At one point he showed up unannounced, 2 months later, when I wasn't even at home, pretending he was going to start the job-after I had already cancelled him and scheduled another plumber (I imagine in an attempt to protect himself from a lawsuit). He claimed he then broke his camera on rocks in my sewer while doing an inspection, so now he could not do the job! Rocks that weren't there weeks before, when the dye test was done, but mysteriously appeared when he showed up. He was rude to my neighbors when they asked who he was and what he was doing-then took off in a hurry leaving them to clean up the rocks everyone believes *he* planted there.

He claimed he didn't have a replacement camera (most plumbers have 12) and that it would take 2 weeks(!) for the camera to be repaired (past the deadline for the work to be completed without fines).  When I offered to wait the two weeks (just calling his bluff, not actually planning to use him at this point) he THEN claimed he didn't have the money to get the camera fixed- after he'd already told me it was in the shop being repaired!

He actually acted like he was doing me a favor by not charging me for the camera he supposedly broke on the rocks in my sewer.

I found out that he is considered a joke who does this all the time: low bids to get the job, over books and then cancels or no-shows last minute. Do yourself a favor and use Matt Mertz, who I highly recommend.

Professional and prompt service!  I was very happy with the technicians' knowledge and service.   All of my questions and concerns were addressed.  I will definitely call them again!

My water tank suddenly went out and I needed help. My neighbor recommended Ben Franklin plumbing. I called and they responded promptly. An appointment was set and they showed up on time.  I got a new water tank.

But this does not describe the level service that I received. I was thoroughly impressed with not only their professionalism but with the dedication of the installers. This was a really good group of honest guys.  I was truly comforted to see the pride and dedication that my technicians portrayed.  As crazy as it sounds, not only was I thoroughly impressed, I was moved by their honesty and straightforwardness.
I recommend!

Our home was built in 2012. They did the plumbing for the house including the Radon pipe. In March of last year we had the radon fan put in as a precaution for when we finish the basement. Yesterday I noticed water coming from the insulation behind the radon pipe. The issue wasn't there before, however, condensation won't form inside the pipes until that fan was installed. All the water seems to be coming from the pipe joints which would mean they were never properly glued. I asked them to come out and check because of what I saw and to do it at no cost due to the fact, that assuming I'm correct about the joints, it's shoddy work that caused the issue. I was told they charge $125 an hour, and, even if I'm right and the joints weren't properly glued that it's out of warranty anyway.

So to recap, if something is their fault - they charge you for it anyway. I wasn't even offered them coming out to check and if they see I'm right a fix at no charge, but if I'm wrong I'm charged. That I would've understood. Instead it was even if it was our fault it's out of warranty anyway. They clearly don't stand by their work so I'll be having another plumber I can trust come and check it out.

Despite what my profile on here states, I don't live in CA - I live in PA.

no recommendation from me.  I was charged $240 hr for a snake on my downspouts.  The time starts from the time they leave their business till they get back.  Is this normal?  I did not ask the price up front but really at this price it should be disclosed.  I told them before they got here what was needed and yes I did not say how much is it to do that.  When I questioned this charge I was told well  you didn't ask and many times when we do this job we break things and nothing was broken at my house but it is added into the cost for everyone.  I am totally dismayed with this company and fine it awful,

The service was great & the problem is fixed. Their prices, however, leave much to be desired. $400 to have three knobs in my bathtub replaced. We even provided the parts and had taken one of the old knobs off. As I stated, the guy they sent was nice but I feel like I've been robbed. If our tool hadn't broken in the middle of the job, we could have done this ourselves.

I am a landlord with several units and our current plumber ( who we love!) is retiring and we were trying to locate another plumber as our go to company when we had issues.  Well we has a second floor toilet leaking into our first floor unit and it was an urgent situation. Our initial call was made early in the morning and our situation was explained.  We were told that we would get a call back.  We were not called back by the end of the day and a call was made after hours as my husband was going to tackle the problem if we could not get a set time for Bauer to come out.  After hearing this, we were told that we would be their first appointment (8:30am) the next day. So I advised my tenants and since they were working, I had to be there to wait for the plumber. At 9:00 they still were not there so I called the office...again being told that someone would call back.  Long story short- they called after noon and ended up getting there shortly thereafter.
So the guy was working no longer than an hour and we were told that the wax ring was broken..that he tested with dye to be sure that it was not leaking anymore and that it was fixed.  The bill was $187.40 which I thought was high but at least the leak was fixed.
So I thought! The next morning our tenant called to say that the ceiling was once again leaking and was worse than before the plumber did his repair.
We called the plumber directly leaving a voice mail and we called Bauer's office.  Our calls were not returned until a second call was placed and we got a return call at 2:00 pm.  The owner George assured us that he would be there tomorrow at 8:30 am...to be continued.

UPDATE- The plumber did show up at 8:30 sharp and re-set the toilet being sure to show me every step. They also did not charge me for the second trip so both of those items will raise my rating from 1 star to 3 stars.  I still am not sure if I would use again due to the terrible communication. As the old adage states, you only get one chance to make a good first impression

Will not respond after having issues with their work

They installed a new boiler in our house the past spring. Have been having issues with it since late January. It will shut off and gives an error message. Email Mike P of their company and he will not respond, bee over a week. Also because things were not done right a radiator in my basement cracked and water started to gush out. Luckily I found the shut off valves to the radiator so it could be shut off. I understand issues arise, but the unwillingness of these people to address these issues are why they get the 1 star rating. If you use them don't ever expect they will get back to you in a timely manner if you need something.

All this guy does is talk and talk but no action! Never hire this guy unless you want to call another qualified plumber to come correct his work. This guy should have plumbing license revoked for his lack of knowledge!