Best Pipe Repair in Pittsburgh PA

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

I used Yelp to find a plumber in my area for a leaky upstairs toilet that was leaking into my downstairs bathroom.  I was referred to Brett's and gave him a call.   He was prompt very courteous, explained the problem and resolved it within a reasonable time.  His pricing was reasonable (a lot less than I anticipated) and he was pleasure to work him.  Will definitely use him again and I highly recommend him for any of your plumbing needs!!

I had a piped that was backed up and after sending a few hours myself trying to fix it I ended up calling. I called them a little after 9pm and got a call back in less then 15 minutes letting me know someone was on their way. They arrived at 9:45 and was able to clear everything out with in an hour. The plumber informative and was able to give us a lot of great advice. I would recommend Them if you are with in their area.

We discovered a leak in one of our copper pipes late in the evening on a Friday night. I started looking for a plumber to come out ASAP -- Klug Plumbing was not only the only one to call me back the same night but also come out first thing the next day.

Bob assessed and repaired our pipe, while checking if anything else was affected by the issue. He expertly repaired it and had it working within an hour.

I appreciated his communication leading up to arrival and how he explained the issue he found. If we ever have more plumping needs Klug Plumbing will be our first call!

They just replaced our water heater today. Good communication, stuck to their price, and were incredibly professional. They also unclogged a drain and replaced a valve, all within an hour.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

If you're looking for quality plumbing work, hire Joe. First, he returned my call after hours, which showed me that he really cared about my problem. He came the next day to fix my faucet and took the time to evaluate another issue we were having. Joe is a super friendly, honest guy. He's a true master at what he does. I highly recommend him for any plumbing need.

Have been calling Matt Brown for years. This time around I tried to be a DIY'r and I totally destroyed my bathroom plumbing. Matt Brown came on a days notice and fixed in an hour what took me weeks to botch. Very clean, professional, & polite. Will defiantly call again.

Restano Heating and Cooling came to fix my central air conditioning is this week. They were here on time and had it fixed in no time. Their prices are very reasonable and I highly recommend them to anyone.

I have been using Shelton Plumbing for years.  They go out of their way to help me when I need them.  They return phone calls promptly and call when they are on their way.  And to say they are friendly is an understatement.  This is a great team and I highly recommend.  I wish I could remember everyone's name but high five to Sara, Denny and Jake.

Scott called this morning and was at my house in less than 1/2 hour. He looked at my Koehler Toilet and informed me these toilets are one piece toilets. Trouble is, with a one piece toilet, you have to change the whole toilet to fix the leak inside the toilet. He was very professional, friendly, and recommended several options. We spoke at length about what to do, and I have to say, I was not aware of the problem with Koehler. He made a recommendation to change to a Gerber Viper. While learning, I asked him if they're any charges and He said No!
I will be discussing this with my Wife, and we'll go from there. When we make our decision, we will call Scott again for installation.

Thanks Scott, I appreciate your time and candor!

I called with a frustrating plumbing issue which  required a second emergency Visit to my home. The technician (Jason) was knowledgeable, pleasant, & professional on both visits. I would definitely look to Gerard Plumbing for future needs!

My water tank suddenly went out and I needed help. My neighbor recommended Ben Franklin plumbing. I called and they responded promptly. An appointment was set and they showed up on time.  I got a new water tank.

But this does not describe the level service that I received. I was thoroughly impressed with not only their professionalism but with the dedication of the installers. This was a really good group of honest guys.  I was truly comforted to see the pride and dedication that my technicians portrayed.  As crazy as it sounds, not only was I thoroughly impressed, I was moved by their honesty and straightforwardness.
I recommend!

I called Bill Brown because the main toilet in my home was leaking into my kitchen.  My initial appointment was for a Wednesday around lunchtime.  I called him at 3:00 to confirm he was still planning to come that day.  I understand that plumbers get busy and jobs can become larger than they initially thought, however; I was provided no communication to confirm that the appointment was going to take place as scheduled - I had taken the day off of work for this appointment.  He said he was coming once he finished the job and would call and let me know when he was on his way.  He finally came at 5:30 (with no call), spent 15 minutes in my house, and couldn't fix the issue, so we scheduled an appointment for the next Friday, between 8-9 am.  I called him at 10:00 only to be advised that his truck had broken the day before and he wasn't sure if he could come out that day.  Again, I had taken a day off of work, and we are now 2 weeks without a working bathroom upstairs.  I was able to contact Roto-Rooter Friday morning and they sent someone that afternoon and he was able to fix the problem within 40 minutes.  

TL; DR - don't hire him.  Hire Roto-Rooter instead.  Same day appointment and fix.

Our drain in the driveway from storm water was not draining properly. Since it's a shared line with our neighbor, the neighbor and I jointly called Mark Allen Plumbing to have it cleaned with a water jet and have a camera to determine what, if any, problem exists.

Jesse came promptly and performed the duty of the hydro cleaning. He was  prompt, polite and professional. He explained the process and answered questions and worked very hard to clean the drain. Once finished, he told us the camera was not on his truck and another person would come to do that portion in a few minutes. We were very pleased at this point with our experience at Mark Allen Plumbing and especially with Jesse's services.

As promised, the gentleman with the camera appeared literally 5 minutes later. He introduced himself as Shawn and said he would use the camera. From the moment he emerged the truck to greet us, he appeared annoyed to be there. He began by feeling the grass around the property with his foot, then asked us to remove the downspout so he could put the camera in. We thought it odd at first that he asked us to remove the downspout, but we obliged. Next, he proceeded to put the camera in and told us he couldn't see anything. He then apprehensively tried the other drain to get a better look. He wasn't very keen on having to get on the ground to reach this drain. After a few moments he again said he could see nothing. When the camera emerged in was clean, not covered in mud, debris or anything else that would lead us to believe nothing would be visible. Shawn then proceeded to tell us that we had a problem, but could not tell us what the problem was. He explained we would need to have the ground dig out 5' deep to figure out what the problem was. Obviously, we had many questions for Shawn to better understand what the problem was and why the camera couldn't tell us anything. He was unable to give us answers to any of the questions, only to repeat we'd have to have the land dug up. Shawn became more agitated and then told us that what we paid for the service was incorrect, and that the camera is free not a paid service. He then proceeded to tell us he'd refund our money since he couldn't answer our questions And we were upset at this point by the lack of answers to our questions. Shawn was unprofessional, agitated, and lacked the knowledge needed to perform his job. We didn't ask to have our money refunded. We received A service and expected to pay for it, but we also expected to have a diagnostic of the problem and did not receive that.

We started the day praising the efforts of Jesse and his company, but that quickly waned when Shawn began his job. By the time Shawn left, we felt certain that we were a victim of bait and switch as he was trying to upset us to much more extensive work in digging up our properties. If this is the business model that Mark Allen uses it is unfortunate and disgraceful. We called after Shawn left to speak to the owner, but were only told the owner would be relayed our message.

Beware of this company and their up sell/bait and switch strategies. We will not use this company again.

We had a furnace installed three weeks ago with a promise of a rebate of 150.00 (which was applied) and a promise of a Duquesne Light rebate. The men that installed the furnace were great and professional. The problem is with the office staff. I have to date had to call four times to request my rebate form. The installers were to bring it the day of installation and Crystal did not give it to them, she said she forgot to give it them. Three phone calls later she still has not sent it. She lied and told me it was mailed. I live in same area of this company abs should have had it in two days. Still no rebate form.  This was the reason we choose Restano. We had other offers but the rebates made it the best offer. Well not really, because they do not come through on their promises. Regret going with them. Do not believe what they promise

No, it's really a no-star for this company.  I can't express enough the disappointment in Brian and this company.  I am in the kitchen and bath remodeling business, I know how these projects go.  I usually work with Matt Mertz Plumbing on some of my projects when our guys are not available.  But, my wife didn't want to wait a few hours longer and these guys were more than ready.  Now I have a good idea why.

To make a long story short, I wish that I had looked at reviews of this company earlier before our emergency plumbing issue was resolved by this company.  They are consistent with the other negative reviews; they do not communicate with you as to when they will show up and what they are doing, the receptionist was less than professional, they did a half hearted clean up, Brian or the manager never returned our phone calls.  

Save yourself the disappointment and frustration, please call Matt Mertz for your plumbing needs.  They are always busy but worth the wait.

Old HVAC unit stopped blowing cold air; I noticed this on a particularly hot day in late May. I reached out to Hruska on May 29, and received a callback right away. A day or so later, they sent someone to assess the problem. Recommended replacement, which didn't really surprise me as the unit was 23 years old. They quoted me a price for replacement and I let them know I'd talked to my warranty company, which I did and then called back to schedule the installation of the new unit. When I didn't hear back, I called again a couple days later and left a message at the main office. Finally received a call back a few days later. Scheduled the install on Thursday, June 13, so I arranged to work from home. He called me in the morning because it was raining to say they couldn't install in the rain and would have to play it by ear and he'd be in touch. The rain stopped around 10:30. Didn't hear from him the rest of the day. Or the next, or the day after that.

I call a couple more times and leave messages, literally saying I hope I don't get forgotten. I also tell them I'm off the upcoming Friday and Monday so that would be great for me. Finally get a call back a week after the original install was scheduled. I was in a meeting but stepped out to take the call and he asked if Saturday would work. Great, I say, before remembering that Saturday was the one day I was NOT going to be at home as I had plans with a friend from out of town. I call back to let him know that Friday or Monday WOULD work, and his response is, we typically do installs on Saturdays. Really? When you originally scheduled my install on a Thursday? Anyway... he tells me he'll call me Monday morning and we'll see what we can do.

Never heard from him again. I gave up and went with someone else.

Unacceptable. I get that people are busy, and it's a busy season and the rain is making things difficult. But you don't just blow people off. Never even offered an apology.